Bad service
I placed an order with them and the expected delivery time was a week. It has been 2 to 3 weeks now, and I have not received my order. I am not getting any help from this app. Neither the delivery company. Because of the delay in my delivery, if I am going to the app and opting to cancel my order because I have waited too long, they are charging me around hundred rupees. The cancellation is not because I don’t want the order anymore. The cancellation is because it’s not getting delivered at all. There is no system of Support with IPF. I have sent them emails. There is no contact number, so the only way you can reach them in emails, but there is zero response.
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IPF doesn’t help!
It is a good app to check listing by various sellers akin to a Facebook marketplace or OLX.
There are two exclusive values that IPF claims to have which is shipping and money protection against fraud.
I have bought multiple things from IPF and both these things provide support which is subpar at best. There has been a 75% delay in shipping of all my orders (more than 15 days), packaging is horrible (I once ordered a carrier worth 10k which came in just a cardboard box and expectedly was damaged). I have gotten things that were torn/infested and no money protection has come to my rescue.
So overall, if you’re in a place where you can go and pick things from the seller please do that. Come to IPF to find sellers but not to use the IPF services.
There are two exclusive values that IPF claims to have which is shipping and money protection against fraud.
I have bought multiple things from IPF and both these things provide support which is subpar at best. There has been a 75% delay in shipping of all my orders (more than 15 days), packaging is horrible (I once ordered a carrier worth 10k which came in just a cardboard box and expectedly was damaged). I have gotten things that were torn/infested and no money protection has come to my rescue.
So overall, if you’re in a place where you can go and pick things from the seller please do that. Come to IPF to find sellers but not to use the IPF services.
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Good initiative but lacks accountability
I genuinely appreciate the platform’s effort to create a marketplace for parents to reuse and circulate baby items. However, my recent experience was disappointing. I sold an item that got misplaced due to an AWB mismatch during pickup/shipping. When it was eventually returned, it came back badly damaged and is no longer usable or repairable for resale.
It’s unfortunate that a perfectly usable wooden item now has to be discarded because of poor delivery handling. If logistics are part of the experience, there should be stronger accountability and ownership to protect both sellers and buyers.
I am still awaiting response on my issue from IPF team.
It’s unfortunate that a perfectly usable wooden item now has to be discarded because of poor delivery handling. If logistics are part of the experience, there should be stronger accountability and ownership to protect both sellers and buyers.
I am still awaiting response on my issue from IPF team.
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Best option for new parents as products are really in good condition and with hassel free payments
Only thing is there have a real slow delivery
Great platform
I came to know about this platform from a friend. From then, I am using this to declutter my daughter’s precious things that she has outgrown.
I have used this both as a buyer and as a seller too.
Would recommend to everyone.
I have used this both as a buyer and as a seller too.
Would recommend to everyone.
