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Instamart: Groceries & more

Instamart: Groceries & more

Groceries, Electronics & More

2.6K ratings
179 reviews
With Ads
🍔 Food & Drink
🛍️ Shopping
Free
With Ads

Details

Released
January 9, 2025
Updated
October 31, 2026

Features

Developer

Swiggy Instamart Private Limited
✨Promote your app ✨
Instamart: Groceries & more screenshot #1 for iPhone
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Instamart: Groceries & more screenshot #10 for iPhone
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About

Get groceries, electronics, and more delivered to your doorstep quickly. Shop from a vast selection of over 30,000 products, including fresh produce, dairy, household essentials, and even festive items. Enjoy convenient payment options and frequent discounts.

✓Groceries, vegetables, and dairy delivery
✓Electronics and home decor items
✓Wide product selection (30,000+)
✓Fast delivery
✓Multiple payment options including COD
✓Discounts and offers
✓Festive and puja essentials
Show original description

What users say about Instamart

Reviews of Instamart are mostly negative: the Shopping app is rated 4.6/5 from 2.6K App Store ratings. What users like most: fast delivery within 10-15 minutes, competitive pricing and frequent offers. Top complaints: misleading delivery time estimates, missing items from orders. Summarized from real user reviews.

Positive things

  • 🚀Fast delivery within 10-15 minutes
  • 💰Competitive pricing and frequent offers
  • 📱User-friendly app interface
  • 🛒Wide variety of products available
  • ⭐Good quality fresh produce
  • 🎁Regular cashback and discounts
  • 🌙Convenient late-night shopping
  • 📦Quick order processing

Negative things

  • ❌Misleading delivery time estimates
  • 📦Missing items from orders
  • 💔Poor quality control on perishables
  • 🚫Unfair cancellation policies with 100% fees
  • 😤Unresponsive customer support
  • 🔄Difficult refund and return process
  • 🚚Unreliable delivery partners
  • 💸Hidden charges and price discrepancies
  • 🐛Wrong products delivered
  • ⏱️Delayed deliveries despite quick promises
  • 🗣️Rude and unprofessional customer service
  • 📍Location selection issues
  • 🚫Unavailable items shown as in-stock
  • 💳Coupon removal without notice
See all reviews
+1

What's New in Instamart

8.8.6

October 31, 2026

Smarter shopping with iOS 27. Apple Intelligence × Instamart — Snap it. Search it. Find it. Turn handwritten or digital lists into smart shopping lists. Siri × Instamart — Just ask Siri to find what you need on Instamart. Visual Intelligence — A new bottom sheet makes discovering and searching for items easier. Plus, bug fixes and performance improvements for a smoother, faster experience.

More

Events

Read more about Host your Diwali Party right
HappeningSpecial Event

Host your Diwali Party right

Get exclusive speakers, snacks & more on Instamart

Oct 30, 2026 — Nov 9, 2026

Read More

Read more about Diwali Gifting Starts Here
HappeningSpecial Event

Diwali Gifting Starts Here

Gift exclusive Diwali Hampers on Instamart

Oct 30, 2026 — Nov 11, 2026

Read More

Read more about Lakshmi Puja prep, sorted!
HappeningSpecial Event

Lakshmi Puja prep, sorted!

Shop Premium kaju katli & idols on Instamart

Oct 30, 2026 — Nov 9, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Service

This app are very valuable blinkit delivery fast but they are not like you
Aanshhh09

Response from developer

Hey there, nothing delights us more than hearing this. We are happy that you had a great experience. Keep Swiggying. 🙂

this app is just soo🤤

im obsessed with this apppp😘
Ddruvikavyass04

Packing is open when I receive the product

Very bad
PRProduct is open when I receive

Like this app

Fast delivery.. I like it
KKuttan’s

Response from developer

Hey there! It's a bliss to see that our service brought a smile to your face. We'll endeavor to keep it up. Keep Swiggying. 🙂

Unprofessional App

Improve the portfolio of the app so that people won’t tap on unnecessary ads or unnecessary product products. And make the map more clear.
Gguri0920

Response from developer

Hello, we would like to know more about it. Please write to us at swiggysocial@swiggy.in with relevant details elaborating further on your ordering experience with us, so we can set this right for you.

See 174 more reviews

User experience

🐞

Reported Bugs

10 issues

App shows wrong location repeatedly despite corrections

Bug

Live activity broken on iOS 26

Bug

1 rupee store items showing unavailable after adding to cart

Bug

Cart price changes without notification

Bug

Order status shows delivered when not actually delivered

Bug

Chat box closes unexpectedly

Bug

Unable to add items from 1 rupee store

Bug

Delivery partner assignment delays

Bug

Email support system shows traffic errors

Bug

Coupon codes disappearing from orders

Bug
✨

Requested Features

10 requests

GST invoice option for business orders

Feature

Cash on delivery payment option

Feature

Doorstep delivery guarantee

Feature

Patient name on medicine bills for insurance claims

Feature

Call support option instead of chat-only

Feature

Better inventory management system

Feature

Proper return/refund policy clarity

Feature

Real-time delivery partner tracking

Feature

Product authenticity verification

Feature

Partial refund options for damaged items

Feature

FAQ

Does Instamart have ads?

Yes, Instamart contains advertisements. Users have noted that coupons are sometimes removed without notice, which can be a point of frustration.

What is the typical delivery time for Instamart?

Instamart is known for fast delivery, often within 10-15 minutes. However, some users have reported misleading delivery time estimates and delayed deliveries.

What payment methods does Instamart accept?

Instamart accepts UPI, Cash on Delivery, cards, wallets, net banking, and LazyPay. They also accept Sodexo meal passes.

How does Instamart handle order issues like missing items or wrong products?

User reviews indicate issues with missing items and wrong products being delivered. The refund and return process is often described as difficult, and customer support can be unresponsive.

What is the product range available on Instamart?

Instamart offers over 30,000 products, including groceries, fresh produce, dairy, kitchen essentials, electronics, beauty products, home decor, pet food, and stationery.

Are there discounts and offers on Instamart?

Yes, Instamart provides discounts, savings, deals, and bank offers, including a Monthly Mega Saving Festival with up to 60% off. However, some users have experienced coupon removal without notice.

What is the user sentiment regarding Instamart's customer service?

User reviews frequently mention poor quality control on perishables, unfair cancellation policies, and unresponsive or rude customer support, contributing to an overall negative sentiment.

Is Instamart available in my city?

Instamart is currently delivering in over 120 cities across India, including major metropolitan areas and several other towns.