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Response from developer
Hi There, thanks for bringing this to our notice. Would request to write in your details at psreviewsupport@lenskart.com so the team can assist in resolving it for you.
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Terribly unintuitive
Keeps resetting to wrong currency even though it know what country it is because can detect closest store and show it to me in app. This bug has yet to be resolved after years!
I didnβt received Items- but showing delivered
I had a very disappointing experience with Lenskart.
On 27th July, I visited the BurJuman Mall store and finalized two frames. I requested that they be delivered to my office address.
However, when I checked the Lenskart app, it showed my order as βDeliveredβ, even though I never received the items. I immediately called the store, and they informed me that the delivery partner had picked up the order but had already gone home without delivering it to me.
I also tried contacting Lenskart through WhatsApp, but I have still not received any proper resolution. It is very concerning that an order can be marked as delivered without actually reaching the customer.
This experience has been frustrating and has made me question the reliability of Lenskartβs delivery service. I hope the company investigates this issue, improves its delivery process, and resolves my missing order as soon as possible.
On 27th July, I visited the BurJuman Mall store and finalized two frames. I requested that they be delivered to my office address.
However, when I checked the Lenskart app, it showed my order as βDeliveredβ, even though I never received the items. I immediately called the store, and they informed me that the delivery partner had picked up the order but had already gone home without delivering it to me.
I also tried contacting Lenskart through WhatsApp, but I have still not received any proper resolution. It is very concerning that an order can be marked as delivered without actually reaching the customer.
This experience has been frustrating and has made me question the reliability of Lenskartβs delivery service. I hope the company investigates this issue, improves its delivery process, and resolves my missing order as soon as possible.
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Misbehaving staff and inexperienced staff
Wrong makes my glasses and wasted my time really disappointed experience not next time.. all india make sure if you want hard earned money waste with this store
