Worst customer service and worst delivery service
It’s been one month and 1 weeks and my order has been not dispatched yet and when I called to complain about this issue, the customer care also seem ignored my issue. One thing if you can’t take accountability for actions then how can you expect customers to make compromises. If you can’t fix this issue then refund my money
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Response from developer
We sincerely apologize for the experience and the inconvenience caused. Kindly update your review with your order ID so that we can check the details and work towards resolving your concern at the earliest.
Best shopping app
I have order many things and all comes in good packaging and good quality
The cloths n Jwelleries
I bought t shirts n some jeans n gym leggings they are so perfect ♥️💋 thank you NEWME 🥰
New style with NEWME
Very nice and trendy collection
Worst customer service
Newme has the worst customer service agents I can say, These people are rude and unprofessional. I ordered one jeans which itself shows fastest delivery and when it is the time to deliver the order, the delivery agent started misbehaving and he said that he will not come upstairs to deliver the order, I requested him nicely, can you please come upstairs sir I'm on zoom meeting and he starting arguing again. I have all the chats with me , he came upstairs and started shouting and didn't delivered my parcel he said "Nahi dunga parcel jo krna hai karo" I raises the same issue on Newme App. The customer service agent name "Nikita Arya" unprofessional again, without even doing any single thing without even taking my permission she transferred the it to escalation team, which takes 12-24 hrs to response. If these people are going to send the same delivery agent again. I will file a complaint against the delivery agent, this executive and on whole newme team, you guys don't know how to work, you just traumatise your customers, Morons. Don't even want to give them a single star. And again I ordered one leopard print top and you guys have sent the same delivery agent and even after telling the issue you forcefully cancelled my order.
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Response from developer
We sincerely apologize for the inconvenience caused. Could you please edit your review and update it with your Order ID so that we can locate your order, investigate the issue, and help resolve it for you at the earliest?
