Great work
Great ui ux great work
Good and stylish products
I recommend it because it has nice stylish and quality clothes
new me
good app definitely download
Nice
Nice
🌝
Good shopping app
Great experience
I really liked my experience with NEWME! The clothes are trendy, stylish, and look just like the pictures. The quality was good for the price, and I loved the overall fit. The ordering process was smooth and my package arrived on time. Definitely a good option if you love keeping up with the latest fashion trends. Will shop from NEWME again! ✨
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Love there collection
Please work on delivering in 3-5 days
Good quality
Nice look
Price
Took 200 extra as delivery charges which is comparablely too much
Top
Nice
Dress
Love the products that I buy from this aaps(NEWME)
good
good
Best app
My go to app. They deliver on time with the right product.
wow
Cute and good
Best dresses
Awesome quality of the dresses
I suggest everyone to buy from new me
I suggest everyone to buy from new me
Very good
Needs more variety in ethnic top wear
T
Super
Very bad service
I had a very disappointing experience with the customer support, particularly with Shivangi.
I initially contacted the support team with a simple enquiry regarding coupons and promotional offers because I was considering purchasing a birthday gift for my mother. However, when I subsequently asked a completely normal question about the time taken by the customer-service team to respond, the interaction took an unpleasant turn.
Shivangi repeatedly interrupted me and did not allow me to complete my sentences. It felt as though she was simply reading from a script rather than genuinely listening to my concern. Her tone throughout the conversation came across as extremely discourteous and unprofessional.
What was even more disappointing was that the call was disconnected without providing any meaningful resolution or allowing me to properly explain my concern. I have a recording of the interaction and can provide it if required.
Customer support is supposed to make customers feel heard and assisted, not dismissed. After this experience, I would personally be very hesitant to shop through this app and would advise others to carefully consider the quality of customer support before making a purchase.
I initially contacted the support team with a simple enquiry regarding coupons and promotional offers because I was considering purchasing a birthday gift for my mother. However, when I subsequently asked a completely normal question about the time taken by the customer-service team to respond, the interaction took an unpleasant turn.
Shivangi repeatedly interrupted me and did not allow me to complete my sentences. It felt as though she was simply reading from a script rather than genuinely listening to my concern. Her tone throughout the conversation came across as extremely discourteous and unprofessional.
What was even more disappointing was that the call was disconnected without providing any meaningful resolution or allowing me to properly explain my concern. I have a recording of the interaction and can provide it if required.
Customer support is supposed to make customers feel heard and assisted, not dismissed. After this experience, I would personally be very hesitant to shop through this app and would advise others to carefully consider the quality of customer support before making a purchase.
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Response from developer
We sincerely apologize for the experience and the inconvenience caused. Kindly update your review with your order ID so that we can check the details and work towards resolving your concern at the earliest.
Quality could be better
Okish
Crazy
5/5
