Very disappointed
Very disappointed
Very bad experience
Card coupons given are not working, frustrating experience Blinkit is far better
Payment option problem
Payment option problem.
Very poor customer service
I once had a bad experience when I paid, but the order did not arrive. Another time, I was told it had been delivered, but I did not receive it. I am also disappointed with the service.
Outdated with bad user experience
Most delivery partners are just fools and do not know how to follow directions, and there is no option to complaint.
There are very limited product options available.
A lot of features in the app are missing like being able to share your exact location if the delivery partner doesn't arive at your exact location.
Not being able to scroll all the down to see all wishlist items, unless you remove some items.
There is no dark mode available and I'm very sensitive to bright screens and overall uncomfortable.
There are very limited product options available.
A lot of features in the app are missing like being able to share your exact location if the delivery partner doesn't arive at your exact location.
Not being able to scroll all the down to see all wishlist items, unless you remove some items.
There is no dark mode available and I'm very sensitive to bright screens and overall uncomfortable.
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To good offers I can’t believe items in just ₹1 🎉amazing
🤩 wow
Nice
Good
New joined
Too many ads, irritating
Delay for order
Its taking so much time to deliver the order it. More than 1 hr? Where is my order? Also already paid the amt for order ? Do i get any response? Or not for this i don’t even have the delivery person contact number how do i track him ?
Items tagged 1 won’t come through
Just hoax
Sim
Nice
Aa
Handling fee is very high
Best App Ever
Ultra-Fast Delivery: It is a lifesaver for last-minute needs, late-night cravings, or when you run out of essential kitchen items. The delivery speed is consistently impressive.
User-Friendly Interface: The app is very easy to navigate. Finding items, adding them to the cart, and checking out is seamless.
Great Variety: From fresh vegetables and dairy to emergency household supplies and even electronics, the range of products is quite broad for a quick-commerce platform.
Offers: When they have sales (like their Mega Savings festivals), you can get decent discounts on daily essentials.
User-Friendly Interface: The app is very easy to navigate. Finding items, adding them to the cart, and checking out is seamless.
Great Variety: From fresh vegetables and dairy to emergency household supplies and even electronics, the range of products is quite broad for a quick-commerce platform.
Offers: When they have sales (like their Mega Savings festivals), you can get decent discounts on daily essentials.
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My today’s order
I have not received Lassi in my order. Please check
Groceries and more
Excellent service and fastest
Regarding Refund
I am extremely disappointed with Instamart’s cancellation policy.
I accidentally placed a second order for 3 cigar lighters because I had already added them to another order. I realized my mistake and canceled the duplicate order within 2 minutes of placing it.
To my shock, Instamart charged me ₹146 as a cancellation fee the entire value of the order. How is it fair to charge 100% of the order amount for three lighters that were never customized, prepared, or cooked? They were simply regular products sitting on a shelf.
I would have understood a reasonable cancellation fee of ₹40–₹50, but charging the full order value is completely unfair.
When I contacted customer support, I received no real help. The representative kept repeating scripted responses, saying refunds were not under his control and asking me to send an email instead of resolving the issue through on call.
For comparison, I once canceled a Zepto order after the delivery partner had already reached my doorstep, and they refunded the amount after deducting only the ₹15 service charge. That’s what I call fair customer service.
Instamart, please explain how charging the full order value as a cancellation fee for a duplicate order canceled within 2 minutes is justified. I expect a proper explanation and a resolution.
I accidentally placed a second order for 3 cigar lighters because I had already added them to another order. I realized my mistake and canceled the duplicate order within 2 minutes of placing it.
To my shock, Instamart charged me ₹146 as a cancellation fee the entire value of the order. How is it fair to charge 100% of the order amount for three lighters that were never customized, prepared, or cooked? They were simply regular products sitting on a shelf.
I would have understood a reasonable cancellation fee of ₹40–₹50, but charging the full order value is completely unfair.
When I contacted customer support, I received no real help. The representative kept repeating scripted responses, saying refunds were not under his control and asking me to send an email instead of resolving the issue through on call.
For comparison, I once canceled a Zepto order after the delivery partner had already reached my doorstep, and they refunded the amount after deducting only the ₹15 service charge. That’s what I call fair customer service.
Instamart, please explain how charging the full order value as a cancellation fee for a duplicate order canceled within 2 minutes is justified. I expect a proper explanation and a resolution.
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This app is cheating
Very bad experience I ordered about ₹ 289 worth product, that time give me extra offer purchase 199 product get one rupees some products that time I will confirm the cold coffee. I want rupees paid. The order will be confirmed after delivery. I will check the product. There is no cold coffee. I came the delivery boy where is my cold coffee? That boy told me, sir there is cold coffee. I told okay it’s fine. I called the customer care. There is no response chat with me. Chat with me telling about. okay, I will telling the matter with the chat. No response he told next time will be not repeated. there is a cheating. Okay, telling me there is no one rupees product added, but I will confirm the order one rupees. I know that that moment I will. One more time, the new list that time that’s called coffee. Cancel from the offer list. That means I ordered confirm that cold coffee. There is no stock cold coffee. This app note inform the item not available. He just order confirmed and delivered. They have informed me to coffee is not available. I will confirm other product, each fatherless app. Don’t suggest
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The app is getting stuck while viewing any product
I’ve been facing a persistent issue with the Swiggy app for over two months now. It takes nearly 30 minutes just to view or open an item because the app keeps getting stuck or freezing.
I’ve already tried all the basic troubleshooting steps, including uninstalling and reinstalling the app, but the problem still persists. This seems to be a recurring technical issue rather than a one-off glitch.
It’s extremely frustrating, especially when trying to place an order quickly. I request the Swiggy tech team to genuinely investigate this issue, as it has been affecting the app’s usability for a long time. I hope this feedback is taken seriously and resolved through a future app update.
I’ve already tried all the basic troubleshooting steps, including uninstalling and reinstalling the app, but the problem still persists. This seems to be a recurring technical issue rather than a one-off glitch.
It’s extremely frustrating, especially when trying to place an order quickly. I request the Swiggy tech team to genuinely investigate this issue, as it has been affecting the app’s usability for a long time. I hope this feedback is taken seriously and resolved through a future app update.
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Happy with
Nice exprnc
Instamart
Quick delivery,reasonable price,
