Changed my opinion
I figured out what was wrong and how to fix it! My phone had a protective cover over the camera lens and the app couldn’t get a reading. I have since removed the camera protector and the app is working perfectly! I do, however, wish it would work with the clear camera lens protector because I drop my phone often and try to keep everything safe.
1st review
I have an iPhone 17 pro max. The app doesn’t seem to work with my phone at all. There is no app support available in the app and no way to contact anyone for help. I was excited at first but now I feel like I have been robbed.
Response from developer
We’re very sorry for your experience, especially on iPhone 17 Pro Max. Please contact us at apple@shilutech.net with your device model, iOS version, and a brief description of the issue. Our support team will prioritize your case and help you resolve it as soon as possible.
Do not buy this app!
Asked to refund twice but didn’t receive reply
Response from developer
We’re very sorry that you haven’t received a response yet. Please contact us again at apple@shilutech.net with your purchase details and previous email information, and we will prioritize checking your subscription and refund request. We do not intend to mislead users, and we’re here to help resolve this as quickly as possible.
Not so good
Response from developer
We’re sorry to hear about your experience. For accurate heart rate measurement, please make sure your finger fully covers the correct camera lens and flashlight, and remove any phone case if it blocks the camera area. If it still doesn’t work properly, please contact us at apple@shilutech.net with your device model and issue details so we can help you as soon as possible.
Arnaque
Response from developer
Nous sommes désolés pour la confusion. iPulse ne mesure pas directement la tension ni la glycémie — ces données doivent être saisies manuellement à partir d’un appareil médical compatible. Les informations sur l’abonnement sont affichées avant tout achat et les prélèvements sont gérés par Apple. Pour toute demande de remboursement ou assistance, veuillez nous contacter à apple@shilutech.net afin que nous puissions vous aider rapidement.
