Baffling app
Just the worst app I have ever come across. Keeps asking for passwords at seemingly every step, the passwords are not automatic cally saved in Passwords app, so inevitably you forget them, you get logged out and have to reconnect everything again, there is very little logic or flow in the way the app works, I am currently stuck with a Red Cross trying to connect to my device and no help at all on what to do next. Ironically the hardware is quite good - just totally ruined by this dreadful app
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Not great
Upgrades make it worse. It worked fine until they force an upgrade and now it rarely works at all. An analog remote control works better!
App has terrible UX
This app needs some serious UX design. Very annoying to use. Also breaks all kinds of Apple UI standards. Not using proper login controls. Doesn’t work with password manager integration. Doesn’t register a proper app domain. Much more.
Hardware is fine mostly, but this app is junk.
Hardware is fine mostly, but this app is junk.
CarPlay
To the user that wants CarPlay functionality. I can confirm with the smartgate LITE that I have had for a few years now, once integrated with Apple HomeKit does indeed show up on CarPlay once you’re near home. You may need to set a Home location first in Apple Maps-Places-add your home address. Or contacts-My Card
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Why does my audio playback need to be canceled on my phone when I open the app?
Review title says it all, current version of this app stops my music playback whenever I open the app for some stupid reason. Considering this app has no access to my audio for playback of any sounds, I am baffled. I hope the developers see this review and fix this glitch.
CarPlay Accessible???
This would be a game changer if the app was CarPlay ready allowing you to access your garage doors from the console of your car.
Terrible
This app is so buggy and cumbersome. Even basic functions can’t be done. It has not been updated for years!
Works
App and appliance work fine to trigger my gate. Integration with Appel Home requires the included sensor (even though my installation does not as my gate auto-closes after a delay). Tech support helped me solve the integration quickly and it just works. No fuss.
Great System and Service
I have seen a lot of people state they have had issues with the App or setup. Ok to be fair I did get my GoGate2 professionally installed but that was some years ago and I have two doors controlled and never an issue with the App or the device until I change the batteries in the remote device. It was a simple fix that the support team advised me of which was just make sure the battery clips were pushed in a bit and hey presto all works again. As far as I am concerned a fantastic gadget which saves me so much time coming home from work and just driving into the garage without getting out the car. Would highly recommend.
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Anbindung CarPlay fehlt….
Die Installation mit dem automatischen Öffner von Sommer überhaupt kein Problem. Sinnvoll wäre es natürlich nicht am Handy fummeln zu müssen, wenn ich im Auto sitze, was meistens der Fall ist wenn ich es in die Garage/Carport fahren möchte, sondern über CarPlay. Sonst macht das alles wenig Sinn. Frage an die Entwickler: wann kommt das Update?
Die Werbung auf der Homepage, dass keine weiteren zusätzlichen Geräte notwendig sind, ist schlichtweg falsch behauptet und gelogen, um Kunden anzulocken. Die Wahrheit ist, dass ein Apple Pod benötigt wird oder etwas äquivalentes. Hätte ich das gewusst, hätte ich die Finger davon gelassen. Leere Worte keine Rückmeldung vom Entwickler und falsche Versprechen.
Die Werbung auf der Homepage, dass keine weiteren zusätzlichen Geräte notwendig sind, ist schlichtweg falsch behauptet und gelogen, um Kunden anzulocken. Die Wahrheit ist, dass ein Apple Pod benötigt wird oder etwas äquivalentes. Hätte ich das gewusst, hätte ich die Finger davon gelassen. Leere Worte keine Rückmeldung vom Entwickler und falsche Versprechen.
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Doesn’t work after ios26
Had a Gogogate2 for 10 years and upgraded to iSmartgate Lite earlier this year to add Homekit. It went in fine, first time. Since ios26 the automations stopped working so I have deleted all instances of it and factory reset. Despite following the instructions, waiting for a solid blue light and a flashing green status light, it will not connect. It does ask for the app to be allowed access to the wifi but nothing more. Once done, the device has a green wifi light and I can see in my router that it is connected to wifi but nothing in Homekit and nothing in iSmartgate. I can only conclude it does not work with ios26 and I now have a brick
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Baffling interface
This app has the most totally baffling interface I have ever seen. Really difficult to set up (I am a tech geek) so likely to be impossible for most users.
Keep waiting for updates
After IOS16.2 couldn’t use properly
Es funktioniert nicht mehr
Geht einzustellen und nach ca. 5 Minuten meldet das Gerät keine Antwort mehr. So nicht mehr zu gebrauchen.
Scam
Same as other reviewers here, works most of the time until it doesn’t. Absolute theft.
Not good
Extremely inconsistent. I just redownloaded it because I thought I had an old version. But nope. Just a really poor app. The product is ok. Not as inconsistent as the app but still not great.
Security is suspect
Login forms break password manager integration. Customer Support responds: “Please note that for security reasons, you need to TYPE in the credentials for the iSmartgate.”
Any company that believes this is not security minded. Very likely other gaping security holes.
Any company that believes this is not security minded. Very likely other gaping security holes.
Ios18
Bonjour depuis mon passage à iOS 18 ça reste sans réponse de dans HomeKit
Funciona mal
Después de la última actualización funciona fatal y con el HomeKit y con la app nativa. Me he quedado fuera sin poder entrar
Incredibly awful product
I bought one of these 5 years ago, and eventually got it to work with my garage door; however it features an incredibly annoying bright flashing light accompanied by an even more annoying beep beep noise. After numerous complaints to the company, they finally admitted this warning "feature" could be disabled.... But only by doing a complete factory reset and then reconfiguring everything. Idiots! Even worse, when my internet provider "upgraded" my Wi-Fi, iSmartgate ground to a halt. Factory says I must do a reset, and then completely reconfigure the whole device. Absolutely unacceptable!
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