Data ok but new interface is a step backwards
I’ve been using the app for some time and am happy enough with the data I see but the latest update has made it almost impossible to read the screen on a smaller phone. The huge picture of a house but tiny fonts is not needed and having the graph and other data on a second tab was much easier to read, now it is all too tiny. Please go back to the old interface style or make it an option to increase font sizes.
The old interface also made it easy to scroll through the days and see your production and usage data but now there is no simple way to quickly change the day without going into the graph, selecting the day, deselecting the single 5 minute time and then looking for daily or weekly data.
I note feedback to others that have complained about the change has not resulted in admitting that the new interface is not good. Sometimes a change needs to be undone when your users feedback is so negative. It wasn’t needed, sorry.
The old interface also made it easy to scroll through the days and see your production and usage data but now there is no simple way to quickly change the day without going into the graph, selecting the day, deselecting the single 5 minute time and then looking for daily or weekly data.
I note feedback to others that have complained about the change has not resulted in admitting that the new interface is not good. Sometimes a change needs to be undone when your users feedback is so negative. It wasn’t needed, sorry.
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New UI is not good at all. Unable to manage multiple plant.
If you manage multiple plants new UI has made it much more difficult to manage these you can't compare them on the go. No place to see faults. Generation and revenue tabs are kept different you can't see them together if you want to see both together on week, month etc. My whole work flow is affected and without any intimation.
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After App Update
After App update, the app is not at all good. It is not showing equivalent hours. Solar produce per day, even live Data is not available. Please include both of this on your new update fix.
Neue Ansicht unintuitiv
Die neue Ansicht ist viel unübersichtlicher und unintuitiv. Gefällt mir gar nicht. Man sieht nicht auf den ersten Blick wie viel in welche Richtung fließt. Man muss den Blick über das Bild schweifen, um die Zahlen zu sehen und anschließend den Wechselrichter anschauen, wie denn die Fließrichtung ist. Zu viel Blickschweife für etwas was vorher sofort auf einen Blick erkenntlich war. Diese App sieht jetzt aus wie andere, dabei war ich so froh, dass iSolar eben anders und übersichtlicher war. Ich nutze weiterhin die alte Ansicht. Ich hoffe die bleibt erhalten. Allerdings aktualisiert die sich nicht mehr und stoße ich die Aktualisierung durch Bildschirm herunter ziehen selbst an, passiert ewig gar nichts.
Des Weiteren vermisse ich die grafische Übersicht wann wie viel vom Dach kam, wie viel eingespeist wurde, wie viel in den Akku geladen wurde, Batterieladung, eigener Verbrauch. Diese Übersicht hat mir so viele Infos auf einen Schlag gegeben und mir gezeigt wie der Tag hinsichtlich Verbrauch und Erzeugung aussieht. Man konnte erkennen zu welcher nächtlichen Uhrzeit der Akku leer geworden ist, wann die Verbraucher liefen, ob es bewölkt war und die Erzeugung dadurch eingebrochen ist oder wann der Peak war, etc. Die Übersicht muss unbedingt wieder kommen. Zudem fehlen auch alle Infos, die da sonst noch so als Zahlen standen, Gesamterzeugung, Gesamtverbrauch, Netzbezug, Batterieladung, -entladung. Insgesamt bin ich unzufrieden mit der neuen App.
Des Weiteren vermisse ich die grafische Übersicht wann wie viel vom Dach kam, wie viel eingespeist wurde, wie viel in den Akku geladen wurde, Batterieladung, eigener Verbrauch. Diese Übersicht hat mir so viele Infos auf einen Schlag gegeben und mir gezeigt wie der Tag hinsichtlich Verbrauch und Erzeugung aussieht. Man konnte erkennen zu welcher nächtlichen Uhrzeit der Akku leer geworden ist, wann die Verbraucher liefen, ob es bewölkt war und die Erzeugung dadurch eingebrochen ist oder wann der Peak war, etc. Die Übersicht muss unbedingt wieder kommen. Zudem fehlen auch alle Infos, die da sonst noch so als Zahlen standen, Gesamterzeugung, Gesamtverbrauch, Netzbezug, Batterieladung, -entladung. Insgesamt bin ich unzufrieden mit der neuen App.
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Please Give Us the Classic Graph Back
⭐☆☆☆☆
Since the update I spend more time trying to interpret the graph than actually understanding how my system is performing.
The latest update is a major downgrade in usability.
I’ve used iSolarCloud every day for a while to monitor my solar and battery system, and the old version was far easier to understand.
The previous Energy Analysis graph was excellent because it:
* clearly separated Solar (PV), Home Load, Grid, Battery and Battery State of Charge.
* made grid import and export immediately obvious by using positive and negative values.
* showed the battery SOC as a clear, continuous line across the graph.
* let you understand your home’s energy flow with a quick glance.
The new version is the opposite.
The graph is cluttered, the colours overlap each other, and it takes much longer to work out what’s happening. The battery SOC graph has been reduced to a tiny chart at the bottom of the screen, making it much harder to relate battery level to solar production and household usage.
The old graph allowed me to answer questions like:
* When did the battery start charging?
* When did the house start importing from the grid?
* How much solar was covering the house?
* When did the battery begin discharging?
The new graph makes all of these much harder to see.
The home screen also provides less useful information than before.
As someone who invested significantly in a Sungrow solar and battery system, I check this app several times every day. Good monitoring software is just as important as good hardware. Unfortunately this update feels like a redesign focused on appearance rather than functionality.
Please either:
* restore the previous graph layout, or
* provide users with the option to choose between the Classic and New dashboard.
The old interface communicated the data much better.
Since the update I spend more time trying to interpret the graph than actually understanding how my system is performing.
The latest update is a major downgrade in usability.
I’ve used iSolarCloud every day for a while to monitor my solar and battery system, and the old version was far easier to understand.
The previous Energy Analysis graph was excellent because it:
* clearly separated Solar (PV), Home Load, Grid, Battery and Battery State of Charge.
* made grid import and export immediately obvious by using positive and negative values.
* showed the battery SOC as a clear, continuous line across the graph.
* let you understand your home’s energy flow with a quick glance.
The new version is the opposite.
The graph is cluttered, the colours overlap each other, and it takes much longer to work out what’s happening. The battery SOC graph has been reduced to a tiny chart at the bottom of the screen, making it much harder to relate battery level to solar production and household usage.
The old graph allowed me to answer questions like:
* When did the battery start charging?
* When did the house start importing from the grid?
* How much solar was covering the house?
* When did the battery begin discharging?
The new graph makes all of these much harder to see.
The home screen also provides less useful information than before.
As someone who invested significantly in a Sungrow solar and battery system, I check this app several times every day. Good monitoring software is just as important as good hardware. Unfortunately this update feels like a redesign focused on appearance rather than functionality.
Please either:
* restore the previous graph layout, or
* provide users with the option to choose between the Classic and New dashboard.
The old interface communicated the data much better.
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Response from developer
Thank you for your feedback. You can switch the homepage display mode via the following path: Settings → Flow diagram Settings → Classic Mode. This mode is identical to the updated homepage display. At the same time, you can tap 'Edit' at the bottom of the home page to add modules like the 'Energy Analysis' chart, allowing you to view detailed operating data for your devices.If you would like to discuss it further, please kindly contact us at isolarcloud@sungrowpower.com, include your server region, your device S/N, reference no.A0720A. We look forward to resolving this for you promptly.
Great App
We are using this app for our rooftop solar plant and it’s trouble free
Response from developer
Hello Vikramsngh, thank you very much for your wonderful feedback! We’re glad you’re enjoying iSolarCloud. Your feedback motivates us to keep improving our platform for you😊.
New energy flow UI is horrible
Energy flow diagram used to be easy to read. New diagram features an image of a house with thin, hard-to-see energy flow lines on a grey background so you can hardly see which direction energy is flowing in. The kW values are in a smaller font and on top of a grey “clouds” image, making them even harder to read. They are also in random locations rather than being next to the actual items they represent.
There is an option in the settings to switch back to the “original” flow diagram, but even this diagram has been made harder to read with smaller fonts and the same grey “clouds” background reducing the contrast.
Terrible UI design for an otherwise fairly decent app.
There is an option in the settings to switch back to the “original” flow diagram, but even this diagram has been made harder to read with smaller fonts and the same grey “clouds” background reducing the contrast.
Terrible UI design for an otherwise fairly decent app.
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Response from developer
Thank you for your feedback. You can switch the homepage display mode via the following path: Settings → Flow diagram Settings → Classic Mode. This mode is identical to the updated homepage display. If you would like to discuss it further, please kindly contact us at isolarcloud@sungrowpower.com, include your server region, your device S/N, reference no.A0706A. We look forward to resolving this for you promptly.
Logout automatically
Hey after recent updates my id logs out automatically and that is insanely frustrating to enter id password again and again either add an option to remember me or keep me logged in and remove this auto logout thing this makes your app useless why to re-enter password and id again and again just to check my current solar generation you are not a banking app that asks for credentials every time i open your app please fix this asap
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Response from developer
Thank you for your feedback. We appreciate your suggestion and will share it with our development team. We strive to keep improving our platform for you. If you would like to discuss it further, kindly contact us at isolarcloud@sungrowpower.com and include your server region, your device S/N, reference no.A0629A, thus we can better assist you.
Insgesamt gut, aber ein Rätsel
Ich mag die App und finde sie übersichtlich und informativ. Es ist mir aber ein Rätsel, warum in Overview und Dashboard der Eigenverbrauch nicht angezeigt werden kann. Production, Feed-In, Purchase, Charge und Discharge sind da, aber kein Eigenverbrauch. Den muss man sich ausrechnen oder als Load mühsam aus dem Diagramm entnehmen. Aber warum? Es wäre so einfach, schnell und übersichtlich. Ich habe es über den Support schon einmal angeregt und möchte es noch mal betonen, auch das andere Apps das anzeigen.
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Response from developer
Hallo Danilo-1974, vielen Dank für Ihr Feedback. Ihre Vorschläge werden an unser Entwicklungsteam weitergeleitet. Wir sind überzeugt, dass einige unserer kommenden Updates für Sie interessant sein werden. Bleiben Sie gespannt!
Gotten worse with time
Been using since 2019. Rather than getting better with time, it’s progressively gotten worse. Slow, poor connectivity, confusing interface. Really disappointing.
Garbage
Just garbage
Needs Work
The current iOS app feels several generations behind, and seems to lack the essential functionality and data that a standard home user needs. Instead of providing clear, useful information, it seems to lean on flashy graphics that end up acting more like smoke and mirrors than real insight.
First, performance is not great. Data refresh is slow, and basic features like Force Charge Time settings freeze long enough to prevent selecting start and end times. These aren’t minor glitches; they are fundamental usability issues.
Second, the app is missing critical information. It doesn’t show a simple running breakdown of where all the solar generation is going like, self‑consumption, battery charging, grid export, etc all separate. I had to build my own tracking system in Excel using data from both this app and my retailer’s app just to get the required data.
Third, while the interface looks polished at first glance, the underlying functionality is questionable and buggy. For example, during force charging, the app sometimes displays all grid power going to the house and none to the battery, even when most of it is clearly charging the battery as the state of charge rises.
These points are not just a cosmetic issue; it seems the app is one or two generations behind and has bugs.
Because I use power on the spot market, where prices can shift every 30 minutes, real‑time and reliable data is essential. This app simply is currently not delivering that level of visibility to make decisions. When Sungrow eventually brings the iOS app into the current generation, I hope to finally see accurate real‑time data pushed to my Apple Watch and meaningful notifications based on the rules I set sent to both phone and watch, features that would actually help me make informed decisions.
First, performance is not great. Data refresh is slow, and basic features like Force Charge Time settings freeze long enough to prevent selecting start and end times. These aren’t minor glitches; they are fundamental usability issues.
Second, the app is missing critical information. It doesn’t show a simple running breakdown of where all the solar generation is going like, self‑consumption, battery charging, grid export, etc all separate. I had to build my own tracking system in Excel using data from both this app and my retailer’s app just to get the required data.
Third, while the interface looks polished at first glance, the underlying functionality is questionable and buggy. For example, during force charging, the app sometimes displays all grid power going to the house and none to the battery, even when most of it is clearly charging the battery as the state of charge rises.
These points are not just a cosmetic issue; it seems the app is one or two generations behind and has bugs.
Because I use power on the spot market, where prices can shift every 30 minutes, real‑time and reliable data is essential. This app simply is currently not delivering that level of visibility to make decisions. When Sungrow eventually brings the iOS app into the current generation, I hope to finally see accurate real‑time data pushed to my Apple Watch and meaningful notifications based on the rules I set sent to both phone and watch, features that would actually help me make informed decisions.
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Response from developer
Thanks for your feedback. We appreciate your suggestion and will share it with R&D team. We strive to keep improving our platform for you. If you would like to discuss it further, kindly contact us at isolarcloud@sungrowpower.com, include your server region, device S/N, the records and reference no.A0308A, thus we can better assist you.
App didn’t work so I added plant again now I can’t delete
How do you delete a plant?
Too much.
It’s an app that people use to see their solar system and how much power it is producing. It’s not a bank app, or social media app or anything that can harm others. Stop making people log out after a certain period of time and we gotta log back in. Stop making the account to be locked after 5 incorrect tries. For gods sake I have to log back in every month this is more frequent than all my bank apps which is ridiculous and a horrible experience.
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Not great
overview page show Battery at 3%, while battery details page says 8.5%
Who knows the real number.
Who knows the real number.
No battery % Bug fixed. Thanks
Please make the size of the battery % larger, so people with poor eyesight can actually see it.
That's worth 5 stars to me
That's worth 5 stars to me
Useless app
I can’t get it to connect. My wifi shows the inverter, but there’s no way to connect it. Is not asking for a password. No connection as yet. Why is this so difficult and disappointing?
Battery percentage removed from Overview page
Battery percentage removed from Overview page and a lot of people on Facebook complaining about this.
Akkuladestand fehlt plötzlich
Eigentlich ist alles gut aber seit dem letzten Update ist die Anzeige des Akkuladestandes nicht mehr da. Das stimmt mich sehr traurig.
Response from developer
Hallo uwe.WE, vielen Dank für Ihr Feedback. Bitte aktualisieren Sie die App auf die neueste Version und versuchen Sie es erneut. Wenn Sie Fragen haben oder zusätzliche Unterstützung benötigen, kontaktieren Sie uns unter isolarcloud_support@sungrow-europe.com und senden Sie die Seriennummer Ihrer Geräte, die Referenznummer A0430L sowie ggf. relevante Screenshots oder Videoaufnahmen. Wir freuen uns auf Ihre Rückmeldung und helfen Ihnen gerne weiter.
Bring back Battery SoC on Dashboard
Noone: ...
You: Arbitrarily removing the Battery SoC % indicator off the dashboard now forcing me to tap on the battery to see the remaining charge.
How you thought this was a good change is actually beyond me. So better and get a half decent UX designer 🙄
You: Arbitrarily removing the Battery SoC % indicator off the dashboard now forcing me to tap on the battery to see the remaining charge.
How you thought this was a good change is actually beyond me. So better and get a half decent UX designer 🙄
