Mfa doesnt work
Mfa does not work!
Stupid and not user friendly design
Information content is ok but the log in part i give 0 marks. I just deleted this app ‘cos can’t log in and no other choice for user to make. Yesterday was ok login but today tried thousands times still can’t. When choose problem login, show a stupid web page where i try login thru it but when i want to key name the keypad is appear half where the other half and delete key not shown and it is a locked page even you turn the phone around, the page stay still with half keypad you can’t do any thing else except exit by pressing ‘home’ button to exit!
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Outdated UI and buggy.
Rakuten seriously needs to rework their app. Date UI. Blank error messages. No way of validating or testing MFA. It’s appalling as a long term customer that this app remains the same with no major improvement. The entire MFA deployment appears rushed without a simple approach to activate it from the app, like all contemporary apps in the market. Very disappointed as a customer.
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Dated UI. Bugs.
As of late, I’ve been getting many error messages saying that “something is wrong, please try again later”, or worse, error pop-ups with no text at all. UI hasn’t changed since I started using it 4 years ago, and then it already looked as if it was from the iPhone 4 era. Given that competition also offers fractional shares, have a much better interface and doesn’t crash and load slowly, it baffles me how poorly maintained this mobile app is.
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User experience
Not user friendly and UI design need to be improved
