item - Agentic CRM

item - Agentic CRM

The agentic CRM

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Free

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Released
October 16, 2026
Updated
October 22, 2026
item - Agentic CRM screenshot #1 for iPhone
item - Agentic CRM screenshot #2 for iPhone
item - Agentic CRM screenshot #3 for iPhone
item - Agentic CRM screenshot #4 for iPhone
item - Agentic CRM screenshot #5 for iPhone
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item is an agentic CRM. Instead of clicking through forms and tables, you talk to it. Open the app, ask any question, and do anything. item's assistant searches your workspace, pulls in fresh data from the web, and keeps your customer data up-to-date - then acts on it. Anything that touches your data or customers gets your approval first. You stay in control; item handles the work. WHAT YOU CAN DO Find anything Ask "Who is Maya Chen?" or "Which deals are closing this month?" and get an answer built from your contacts, companies, deals, notes, tasks, and calendar. Keep records fresh Say "Enrich Acme" and item fills in the company profile from public sources. Create or update contacts, companies, deals, and custom objects automatically, review the details, and tap Approve. Capture what happened Log a call, a meeting, or a note the moment it happens. Dictate with the mic or type it out, and item files it against the right people. Stay on top of follow-ups Create and execute tasks agentically, and check them off from the Actions tab. Build lists like "Q3 Outreach," add people and companies to them, and run agent skills. Walk into every meeting prepared The Home screen shows today's agenda with a short prep brief for each meeting: who you're meeting, what happened last time, and what to bring up.  Review your agents' work Skills you've set up on the web keep running in the background. Their pending approvals land in your Actions feed so you can send, edit, or dismiss from your phone. Connect the tools you already use Connect with Google, LinkedIn, Slack, and many more on the web app. item can search emails and customer data, send or reply to messages, schedule meetings, and more. BUILT FOR TRUST Every write is human-in-the-loop. item never sends an email, edits a record, or deletes anything without showing you a card first. Edit the fields, approve, or dismiss. Your chats sync with the web app, so a conversation you start on your phone is waiting on your laptop and vice-versa, without losing any context. GETTING STARTED The item mobile app works with an existing item account. Sign in with your work email, Google, or Microsoft account and your contacts, lists, and agents are already there. If you don’t have an item account, join the waitlist on the item website.  https://item.app/
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What's New in item

1.3.2

October 22, 2026

Improved chat reliability and performance. You can now open contact and company profiles directly from meetings and tasks. Includes bug fixes and refreshed branding.

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