iTunes Store User Reviews

Customer Experience

Positive experience51.6% of reviews
Neutral7.8% of reviews
Negative experience40.6% of reviews

~ Based on 2,683 written reviews from the US App Store.

What users say

Is iTunes Store Safe?

iTunes Store appears safe based on user ratings. AppsHunter Safety Score for iTunes Store is 97/100.

This assessment is based on 2,058,964 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 2,054,577 App Store ratings for iTunes Store.

Is iTunes Store Legit?

iTunes Store appears to be a legitimate app. AppsHunter Legitimacy Score for iTunes Store is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The problem with this app

To the developers (I'm saying this not in a mean way just saying) if you're gonna make a app where you can have your favorite songs on your ringtone and stuff, you could/should've put a this where it tells you how to make it your ringtone and stuff. I brought a song for my ringtone and I guess it was for nothing, because I don't know how to make it my ringtone.

Worse app ever (No offense btw ❤️)
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Have to buy songs

Why would you have to buy music if I didn’t have to buy it, it would be five stars but it’s not.

Buyer beware

Even though you pay your money for these songs, albums, whatever it is, you still don’t own them. Apple does and they WILL hold it all hostage and deny you if you ever have a billing problem or ask for a refund.
I have firsthand account of these scam and have been fraud out of thousand’s of dollars of music over a $10 app that didn’t work and turned out to be junk.
Just be careful buying music from Apple. They’re not ethical..
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Scam

Won’t let you see or download your purchased tones or music.

Bring back PC iTunes

Tired of all the apps for what used to be 1 thing in 1 place especially what happened to the pc version it’s absolutely unusable I don’t know how to add or do anything with my phone anymore which is why I’m done with Apple if they don’t fix iTunes on the pc I’m leaving for android so I can actually transfer photos, videos, and music to and from my phone without losing my mind because it’s Apple is so unuser friendly now I want nothing to do with them
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I don’t know what sort of nonsense is going on with this iTunes Store

I don’t know what sort of nonsense is going on with this iTunes Store but it just keeps taking forever to load this entire iTunes Store and it’s failing to load songs and then it just added a song that I didn’t even click on to download and it keeps taking forever ages for it to even work and I don’t know what the heck is going on with the volume with all of this stuff because it has gotten so very quiet
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Best one yet!!!!!!!

Too many songs!!!

Cool I guess

U have to pay money to get the full song and I don't pay money for that stuff so it's 5 stars but I NEED apple to add modtagem hikari it’s my fave song

Broken following iOS updates

Since the recent updates of 26.5 and it's offshoots, ITunes Store has had problem of not showing album track detail. On iPad anyway. It shows ok for purchased albums, albums in Top Charts and under Music option. For browsing and looking at albums generally, it does not expand to show tracks. All sorts of so-called solutions put forward, including delete and re-install. For me, that works ONCE after re-install but then reverts to not working. Not aware of anyone obviously working on this. From working in the industry for decades, I know developers just love to play around and fiddle with things and that will never change. I can live without iTunes Store on iPad. Learning to live without iTunes generally. I see that as a good thing.
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Play button is unresponsive

I can’t play any of the music I’ve purchased as the play button is unresponsive. This works fine on iPad but for some reason isn’t working on my iPhone. So frustrating.

Great.

I hope Apple doesn't shut down the app. I don't wanna pay for a streaming service - I want to buy my songs and tv shows. but I'm having some trouble with the app - sometimes I just can't download songs that I bought??

Nothing

i like the itunes app

What the h.e.l.l.

I’m so tired of opening my music to find that I have to navigate all of the junk iTunes wants you to look at first. At times I can’t even get into my music, I have click out and then go back in. I should be able to open the hundreds of sounds I brought without the mess because iTunes wants you to buy more. Greedy much!
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Nice app

This was so good I just like this app so much

Money

Your telling me you have to pay for music? When I can use Spotify, pandora, or YouTube let’s be fr

Steals money

Didn’t even purchase anything and my card was charged for no reason. Weird app and honestly I want my money back bro.

Cool I guess

U have to pay money to get the full song and I don't pay money for that stuff so it's 5 stars so I can see it but I give it 3 stars for the effort

iTunes not working right

I’ve had nothing but trouble with this app for years now. Downloading songs has become hard. I always have to do a work around on my husband’s phone so I can get the songs i purchased, even though it’s under my account. Now it won’t let me preview albums to see if I like any of the songs. I have a brand new iPad and it still isn’t working right. Apple needs a huge lawsuit over this. It shouldn’t be so hard to preview or download your purchases!
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but why do you have to pay

I don’t want to pay

Songs bought not in library

Have purchased songs and they don’t show up in my library