iTunes Store User Reviews

What users say

Top reviews

very good

šŸ˜€šŸ˜€šŸ˜€

Gitches

I am using iPadOS 26.5.2, and I have been seeing various glitches during 2026. One glitch is when using Search to find an artist or album. When I click away from the Search window, the software gets hung up. I have to close and do the Search again. Another glitch is happening in July 2026, and this one doesn’t allow you to click an album to see the list of songs it has. When I close iTunes then, it has difficulty re-starting. Seems to run through a loop, as the text in upper left cycles in a flash sequence about 8 to 10 times.
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I Can See I’m Not Alone In This!!!

I must say this has been my favorite places to download albums/ songs from iTunes vault. And was able to see the entire albums where the songs where. But now, since the last few updates Apple been doing. It has made it impossible to selection and open an albums to see all the songs listed. Unless you see the music you want to hear in the section below it. Please bring back the format for buying music from music album catalog I have been admire! It is annoying to pick or check albums and nothing happens to see all songs list!!!! Please fix this!!! Thanks!!! Still like iTunes! But do make this work again!
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Rating iTunes

I love iTunes, it’s great, but I want it Liquid Glass.

Bro what

Who on earth is genukirkinaly using an app that you pay for jus 10 songs is like 2 months of Spotify in the big 2026. Like bro just delete the app and touch grass.

Bought but can’t use

Bought and downloaded but never shows up still only basic options for ring tones

Worst app in all history

buying songs has to be a crime of some sort

Mostly great

Apart from having to constantly delete the app to be able to click up an album to see what’s on it ?????!
It’s pretty good …
What is with that ??

Horrible glitches, search engines and indifferent support

I don’t have nor do I want a Music subscription. I do buy my music through the iTunes Store and it has become a frustrating experience to deal with. Mainly, I can no longer use links to get to the store because the links don’t work. Links from 3rd party apps such as Shazam stopped working and that doesn’t surprise me as Apple wants to be a monopoly. But links don’t work even from within the Music app. The Music app is the only way to search by artists because you can’t search by artist within the iTunes Store. Even when I could successfully link to the specific album from other apps, half the information about the album is missing or covered up. Which baffles me because that information is prominently displayed in the Music app. I have searched for reasons why on the internet, through Apple communities and Apple support and I still have no answers. If that was my only problem with this app, I’d just suck it up like I have been for years. But now that the links to the store are broken, I can’t find anything to buy anymore. More importantly, Apple support straight up doesn’t seem to care that the links are broken because ITunes Store is dead weight loss for them. So all of these bugs and glitches are never going to be fixed because there is no profit for them to fix them. They are getting 2 stars because they were a decent app while they had support from their parent company. If they would just fix the obvious problems instead of ignoring the problems, it would probably be a decent app again.
Update: I keep hoping that one day, Apple Inc would try to fix, not fix, TRY TO FIX, their broken products. They don’t even acknowledge that there’s a problem at all, so fat chance of getting someone to fix them. This is such a frustrating experience to search for music that isn’t being shoved in your face regardless of what kind of music you listen to. That’s the reason why they invade your privacy so they can do something with that information to actually help you. One would think that they would use the information to sell their customers more music. But they have abandoned that notion and now they push a subscription model only. And it is totally obvious. Which means iTunes is not going to get fixed or better… Ever. This is just another bad review hidden in plain sight with all the other millions of reviews, never to be read because who reads them anyway.
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Stole 50$ and they won’t help me at all

Put in a $50 iTunes card and the balance didn’t go on there, but it gave me a free 2 month subscription for Apple TV for redeeming it so I know it was redeemed every time I call they say that it’s been handed up to some sort of different department and they can do nothing about it This is day 12. No one will help me and I’m out 50 bucks. I’ve been using Apple for 20 years and for the first time I regret it. I can’t even check to see if anybody’s even doing anything about it but after 12 days and it’s pretty obvious
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Broken again!

On a new iPad Pro, I open iTunes, search for am artist, get the result set back but when I click on an album to see the track details nothing happens. I’ve deleted iTunes Store app. Resinstalled, didn’t fix the issue. I know Apple want us to go to subscription service, but i don’t want that. Apple seemed hell bent on shafting its users. Removing our encryption and privacy, doing a deal to use Israel’s chips (despite Isreal’s numerous patents on what they plan to do with Apple, to spy on use and despite the safety fears, everyone forgotten the exploding pagers with Isreal chips) I was thinking of buying a iPhone 18, not anymore. You’ve ramped up the prices and. Stiffed your client base.
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purchase inaccessible

purchased tone inaccessible through settings

What a disappointment

Not having access to my cd collection I thought I’ll buy some of my favourites here.
Learning now how horribly bad the quality is 256 - that’s it. Napster was better. To get proper standard CD quality you still have to buy a CD. Subscription streaming is simply no alternative. More and more people will learn that the hard way.
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Shuffle songs

For some reason being able to shuffle the songs is no longer an option. Can it be added?

67

67

Not working

Up until about a month ago app worked. Now when I tap on an album or song it doesn’t come up.

Forcing sales

I am no interested in subscriptions or other services that require additional cost to me.

App load defaults to radio and music service requiring me to do unnecessary steps to load my library.

Ringtones

Terrible when it comes to wanting to find a ringtone no real options not in English or in Spanish.

Scam

Can’t even download the song I bought, total scam.

Neglected Orphan?

One of Apple’s own apps, in 2026 its iTunes Store keeps crashing repeatedly. It’s almost as though Apple is no longer interested in the income it could derive from people purchasing music from this application programmed to let people purchase music from it.