Delete
So u finally got it working but couldn’t delete cameras I previously installed onto the app
Finally got this working
Ok so after weeks of faffing about heres how i got mine working.
Hold down the reset button under the camera for at least 20 seconds
This will facory reset the camera.
Connect the camera to your router via a cat 5 lan cable
Get the latest version of this app
Launch the app and delete any instance of your camera
Search Lan for a new camera, it should pick yours up after a reset, if not keep the lan cable in and do the 20 sec reset again
Once you find the camera in the app just go with defaults, dont enter a password at this point
Once you try to connect to the camera view it should ask you to ser a new admin password and guest account. Set these.
It might reset again after this but try to connect, if it says wrong password go to the camera settings and enter your pasword.
That should get you connected and viewing the camera via the lan cable. You can now go in and setup your wireless.
Thats worked for me, hope it helps you all that have been struggling with this.
I am in no way affiliated with the camera or software company. Just figured it out.
Hold down the reset button under the camera for at least 20 seconds
This will facory reset the camera.
Connect the camera to your router via a cat 5 lan cable
Get the latest version of this app
Launch the app and delete any instance of your camera
Search Lan for a new camera, it should pick yours up after a reset, if not keep the lan cable in and do the 20 sec reset again
Once you find the camera in the app just go with defaults, dont enter a password at this point
Once you try to connect to the camera view it should ask you to ser a new admin password and guest account. Set these.
It might reset again after this but try to connect, if it says wrong password go to the camera settings and enter your pasword.
That should get you connected and viewing the camera via the lan cable. You can now go in and setup your wireless.
Thats worked for me, hope it helps you all that have been struggling with this.
I am in no way affiliated with the camera or software company. Just figured it out.
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Rubbish update
Camera no longer works after update!! What a load of rubbish!!!
Big Disappointment
I bought two cameras about 6 months ago. No problem - they worked well. So I bought another two for household security. Went to Australia and after a while, then probably with the software upgrade no pictures, demanding passwords etc. Also could only view in 4 picture format so lost the detail of the full screen - big disappointment. And guess what also getting somebody else’s pictures which I really do not want !
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Pathetic 2 upgrades
Get a pin and hold the camera upside down and press the reset button for 20secs !this got me into the set up mode and now my cam is up and running again.
