Delete
So u finally got it working but couldn’t delete cameras I previously installed onto the app
Finally got this working
Ok so after weeks of faffing about heres how i got mine working.
Hold down the reset button under the camera for at least 20 seconds
This will facory reset the camera.
Connect the camera to your router via a cat 5 lan cable
Get the latest version of this app
Launch the app and delete any instance of your camera
Search Lan for a new camera, it should pick yours up after a reset, if not keep the lan cable in and do the 20 sec reset again
Once you find the camera in the app just go with defaults, dont enter a password at this point
Once you try to connect to the camera view it should ask you to ser a new admin password and guest account. Set these.
It might reset again after this but try to connect, if it says wrong password go to the camera settings and enter your pasword.
That should get you connected and viewing the camera via the lan cable. You can now go in and setup your wireless.
Thats worked for me, hope it helps you all that have been struggling with this.
I am in no way affiliated with the camera or software company. Just figured it out.
Hold down the reset button under the camera for at least 20 seconds
This will facory reset the camera.
Connect the camera to your router via a cat 5 lan cable
Get the latest version of this app
Launch the app and delete any instance of your camera
Search Lan for a new camera, it should pick yours up after a reset, if not keep the lan cable in and do the 20 sec reset again
Once you find the camera in the app just go with defaults, dont enter a password at this point
Once you try to connect to the camera view it should ask you to ser a new admin password and guest account. Set these.
It might reset again after this but try to connect, if it says wrong password go to the camera settings and enter your pasword.
That should get you connected and viewing the camera via the lan cable. You can now go in and setup your wireless.
Thats worked for me, hope it helps you all that have been struggling with this.
I am in no way affiliated with the camera or software company. Just figured it out.
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Rubbish update
Camera no longer works after update!! What a load of rubbish!!!
Big Disappointment
I bought two cameras about 6 months ago. No problem - they worked well. So I bought another two for household security. Went to Australia and after a while, then probably with the software upgrade no pictures, demanding passwords etc. Also could only view in 4 picture format so lost the detail of the full screen - big disappointment. And guess what also getting somebody else’s pictures which I really do not want !
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Pathetic 2 upgrades
Get a pin and hold the camera upside down and press the reset button for 20secs !this got me into the set up mode and now my cam is up and running again.
Still Rubbish
Art of Work, can you please give more specific details of how you got it to work? Did you need to reinstall the cameras? Have you got single camera view and control! I can get one camera on 4 camera view which no control. The other camera is always offline! If you can provide an idiots guide if possible please!
So, in the meantime I still have to say Why can you not rate with zero stars? Even one is too good for this App.
As before, do not update if you have still got the pre 10th November version.
The developers have tinkered with the App again. But as with the previous update it does not work.
They have managed to turn what was a workable and functional App in to what I can only now call a pile of cr4p. Makes my cameras worthless ornaments.
Come on developers be big enough to acknowledge you have messed up big time and revert to the App before the previous update in 10 November. Do you not test what you are doing before irritating your users? And, what about some decent user instructions too?
Why do developers always think that they need to update? Just leave if it ain't broke.
So, in the meantime I still have to say Why can you not rate with zero stars? Even one is too good for this App.
As before, do not update if you have still got the pre 10th November version.
The developers have tinkered with the App again. But as with the previous update it does not work.
They have managed to turn what was a workable and functional App in to what I can only now call a pile of cr4p. Makes my cameras worthless ornaments.
Come on developers be big enough to acknowledge you have messed up big time and revert to the App before the previous update in 10 November. Do you not test what you are doing before irritating your users? And, what about some decent user instructions too?
Why do developers always think that they need to update? Just leave if it ain't broke.
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I got it working at last!
If you have downloaded the new app and lost the settings you need to press the 🔵with the > inside. Then add the wifi password etc. I had to change the admin password too. But eventually it will work better than the old app! 😃
No more access
No more access to the cameras whatsoever after the upgrade. No response from the app developers. Poorest upgrade and customer service ever. I will rate this upgrade minus hundred (-100). I have to put one star because that is the only option in order to post my review.
Current upgrade is still not good. No connection to the camera. Please sort this out. You are making the camera a waste piece of equipment.
Current upgrade is still not good. No connection to the camera. Please sort this out. You are making the camera a waste piece of equipment.
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Upgrade
Downloaded the update and still the same. Asking for username and password, typed it in and it's wrong.
No access after upgrade
Having upgraded the recent software the password is not recognised. I cannot get passed this as I cannot delete and add new camera. Very annoying.
Andrew not happy
Have lost the use of camera. Just Chinese writing pops up. Not happy at all. Waste of time having cameras I can't use. Fix the issues before I return cameras back to the shop
DO NOT UPDATE!!!
All cameras lost and will not reconnect. Please correct immediately.
Terrible update
Lost access to my remote cameras and all now pop ups within the app in Chinese. One of the worst updates ever
Shocking update
I work away, constantly checking my premises, now it's wiped all the cameras, knowing my luck now I'll be burgled, you could of at least warned users so they could of done it at home!!!!!! Nice one
Appalling update
All cameras lost!
Needs some work
This app could be really good but has a couple of really frustrating issues.
It's almost impossible to set a shot using P/T 'swipe ' function. You swipe, nothing happens, so you try again but then the camera suddenly pans/tilts at speed and overshoots. Spent hours trying to set a few presets.
And just when you think you're getting there, the app crashes.
Please, please fix!
It's almost impossible to set a shot using P/T 'swipe ' function. You swipe, nothing happens, so you try again but then the camera suddenly pans/tilts at speed and overshoots. Spent hours trying to set a few presets.
And just when you think you're getting there, the app crashes.
Please, please fix!
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Its not bad!
Bought fromLidl.
Easy to install, the key is that your wifi is working well.
Its a cheap piece of kit that works well, if you want NASA standard kit then you will need to pay for it.
I wish I would have bought 2 cameras tho!
Easy to install, the key is that your wifi is working well.
Its a cheap piece of kit that works well, if you want NASA standard kit then you will need to pay for it.
I wish I would have bought 2 cameras tho!
Works for me
Don't know what everyone's problem is, got the camera installed the app and bobs your uncle. Can view my cam from anywhere.
Load of Rubbish.
This is the biggest load of rubbish that I have ever bought from Lidl. Doesn't work away from home network. I'm on my way back to Lidl for full refund.
Dreadful, stay away!
Spent 4 days trying to get email system to work and failed despite 2 emails and a call to Lidl. Needs advanced knowledge of SMTP AND FTP setup to get basics started through PC. Smartphone ap kept crashing and when it did work has poor functionality. Took camera back to Lidl yesterday and got my money back. STAY AWAY!
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