Device tracks fine, app is junk
For the first few months, my Leaf Urban was reliable in tracking steps during the day – it often displayed more steps than the Health app, despite being set to read AND write from Apple Health, but I was able to accept this. However, after about 3mos, it glitched a couple times, where it wouldn’t sync steps with the app. More recently, this has been happening every few days. It doesn’t seem to matter which troubleshooting tactics I try – restarting the app, restarting my phone, updating the iOS, un-pairing the device, removing and reinserting the battery, etc. – nothing resolves the issue permanently. I can no longer go 3-4 days without it suddenly not syncing properly. I bought the Leaf so I wouldn’t have to have my phone on me to track steps – but now I need to have my phone on me to track steps accurately, since I never quite know when the Leaf will stop working. I’ve reached out to Ivy support, with no response. I’m presuming it’s an app issue, as the Leaf still tracks sleep every night. This device is starting to feel like a waste of money, and I’m not sure how long I will continue to use it, if the app doesn’t receive a serious overhaul.
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No Response From Support
I’ve had two Bella beats and they just do not work after a while. No connecting, no response via email. Go with a more reputable company.
All-around decent app
I quite enjoy my Bellbeat Leaf tracker – I appreciate how it doesn’t look like every other wearable, and has versatility in how it can be worn. The price point is perfect for someone who doesn’t need all the bells and whistles, but wants to track a bit more than just steps. The app interface is relatively user-friendly, and has a nice aesthetic to it. The only reason I’m giving four stars is because the app doesn’t seem to work well with Apple Health. Leaf always tracks more steps than are shown in my Health app graph. It can be off by anywhere from a couple hundred to a couple thousand steps. When I look at the data sources for Apple Health, it does actually list the number of steps as determined by Leaf—so I’m not sure why it ends up showing less steps in the graph. Otherwise, I have no issues with data accuracy.
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AMAZING but literally EVERYTHING is premium💔
I LOVE the app,I recommend it to literally every girl in my friend group! I love how supportive and amazing it is💕
But literally EVERYTHING is premium so it makes it hard to enjoy from time to time☹️
But literally EVERYTHING is premium so it makes it hard to enjoy from time to time☹️
6 years of data gone
I’ve been using this app for at least six years and I’ve tracked monthly… I’m perimenopausal and the log was very helpful as my medical providers and I navigate this phase of life. Yesterday when I opened the app, all of my data was gone. Hugely disappointing. Moving onto Apple health I suppose.
