Missing issues
I constantly lose access to my subscription mid-year and have to spend days trying to get someone to help me to actually be able to get access to a magazine. I wanted to read for days prior. Very frustrating it happens repeatedly over and over. And using iTunes sync and using restore my purchases and updating and reloading me app don’t work.
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Summer 2021 issue won’t download
Normally I’d give this app 5 stars, but not lately. I have an iTunes subscription paid up to March 7, 2022. The Summer 2021 issue shows up in my library, but when I tap to download it, I get an error message every time. I’ve tried “Restore Purchases” multiple times over several days. Still won’t download.
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Horrible
since updating this app a few years back I have lost years and years of issues. I had every digital mag Intereave Knits had put out. Now I have access to 5 issues because the app gives a restore failure notice and no recourse whenever I try to get my old issues back. Additionally, I am a subscriber and the app doesn’t give me the issues I have paid for. I have been breaking down and purchasing issues a second time. I have no problem with the other Interweave apps but this in a disaster.
A way to contact someone for help with the app would be greatly appreciated
A way to contact someone for help with the app would be greatly appreciated
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Too many problems and won’t let me leave comments
What happened?Magazines
too
too
So Disappointed
I was a loyal online customer and looked forward to every issue. I’ve been paying for an annual subscription for YEARS. Now, Zinio can’t restore my purchases? This is so infuriating. I want to cancel, but then I lose any access to my previous purchases. Getting through to Zinio is basically one of the 12 trials. Interweave, you need to pressure Zinio to get it together for us iTunes customers. Meanwhile, just get an old-fashioned print subscription. I’ve wasted so much time trying to fix this, and I’m flabbergasted.
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