Free

Details

  • Released
  • Updated
  • June 15, 2015
  • August 3, 2026

Features

izzi screenshot #1 for iPhone
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izzi screenshot #6 for iPhone
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About

Manage your internet and TV services with ease. Instantly check and pay your bills, review payment history, and perform service requests like changing your address or updating your password. You can also manage your home network settings, including Wi-Fi name and password.

Consult and pay bills instantly
Review payment history
Perform service requests
Update password securely
Manage izzi network settings
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What users say

See all reviews

What's New in izzi

4.1.41

August 3, 2026

Actualización al proceso de cuentas asociadas

User reviews

Lenta

No me deja acceder a mi saldo

El peor servicio al cliente

Izzi tiene el peor servicio al cliente que pueda haber, te dejan horas esperando y aveces son más de 24 horas, además de que son muy déspotas,
no les doy cero estrellas porque el mínimo es una

App don’t work

I can’t change my WiFi name nor I can see the devices that are connected y’all need to fix this asap

Response from developer

Que tal, con mucho gusto revisamos que puede estar sucediendo, solo apóyame con un mensaje a nuestro WhatsApp: https://wa.me/message/CEX4ADWZFV6D1

Servicio

Fue una experiencia muy buena , desde la persona que nos atendió en las oficinas de izzi, hasta el técnico que vino a la casa, un servicio muy profesional.
Gracias

Pésimo servicio

Súper lento pagas por una velocidad y te dan otra

Developer apps

User experience

🐞

Reported Bugs

5 issues

App crashes on launch

Bug

Login credentials not working

Bug

Unable to make payments

Bug

Inconsistent internet connection

Bug

App freezes and closes unexpectedly

Bug

Requested Features

4 requests

Improve app stability

Feature

Fix login and payment issues

Feature

Enhance internet reliability

Feature

Provide better customer support

Feature

FAQ

What can I do with the izzi app?

The izzi app allows you to consult and pay your account balance instantly, review your payment history, and perform various service requests such as changing your address or updating your password. You can also manage your izzi network by changing the Wi-Fi name and password or unifying the signal.

How do I pay my bill through the app?

You can consult your account status and pay your bill instantly directly within the izzi app. The redesigned interface makes it clear, fast, and easy to access your billing information and complete payments.

Can I make service changes using the app?

Yes, you can perform several service requests without needing to make calls. This includes changing your address, updating your RFC information, and managing your izzi network settings like changing the Wi-Fi name and password.

Is the izzi app free to use?

The description indicates that the app is available and provides its services. While the app itself is free to download and use, it does contain advertisements.

What if I forget my Wi-Fi password?

The izzi app allows you to securely update your password, including your Wi-Fi password. You can also change the name of your izzi network through the app's network management features.