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izzi

izzi

by izzi telecom®

2.4K ratings
140 reviews
🔧 Utilities
🎬 Entertainment
Free

Details

  • Released
  • Updated
  • June 15, 2015
  • July 14, 2026

Features

Developer

izzi telecom®
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About

Manage your internet and TV services with ease. Instantly check and pay your bills, review payment history, and perform service requests like changing your address or updating your password. You can also manage your home network settings, including Wi-Fi name and password.

✓Consult and pay bills instantly
✓Review payment history
✓Perform service requests
✓Update password securely
✓Manage izzi network settings
Show original description

What users say

Summarized from real user reviews of izzi. Based on 2.4K reviews and a 4.2/5 average, it highlights the 2 positives and 6 negatives reviewers mention most about this Utilities app.

Positive things

  • 🌟Excellent app
  • 💯Works perfectly

Negative things

  • 🐛App crashes frequently
  • ⚠️Unreliable login
  • 🔌Poor internet connectivity
  • 💳Payment issues
  • 🕰️Slow performance
  • 🤖Terrible customer support
See all reviews

What's New in izzi

4.1.39

July 14, 2026

Flujo alternativo de autoinstalación.

User reviews

Most RecentHighest RatedLowest Rated

Servicio

Fue una experiencia muy buena , desde la persona que nos atendió en las oficinas de izzi, hasta el técnico que vino a la casa, un servicio muy profesional.
Gracias
Persona AgradecidaPersona Agradecida

Pésimo servicio

Súper lento pagas por una velocidad y te dan otra
SickntoSicknto

Basura

Una basura de app y te dan vix… te lo cobran mes con mes y luego te lo quitan pero lo siguen cobrando.
SanCasmikiSanCasmiki

Única

Me sorprendió cuando descubrí que Izzi Telecom es una empresa mexicana, porque todas las otras aplicaciones mexicanas palidecen en comparación
vivaleisvivaleis

I’m a happy customer

I haven’t had no trouble at all,on this pasts months .I’m real happy it’s real fast and I can rely on my Internet to do my homework, my work, and my personal things.
God bless you guys.
Dr. Javier Del Valle L.Dr. Javier Del Valle L.

Response from developer

¡Nos alegra que te guste el servicio! Estamos actualizándonos continuamente para brindarles la mejor experiencia posible.

See 135 more reviews

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User experience

🐞

Reported Bugs

5 issues

App crashes on launch

Bug

Login credentials not working

Bug

Unable to make payments

Bug

Inconsistent internet connection

Bug

App freezes and closes unexpectedly

Bug
✨

Requested Features

4 requests

Improve app stability

Feature

Fix login and payment issues

Feature

Enhance internet reliability

Feature

Provide better customer support

Feature

FAQ

What can I do with the izzi app?

The izzi app allows you to consult and pay your account balance instantly, review your payment history, and perform various service requests such as changing your address or updating your password. You can also manage your izzi network by changing the Wi-Fi name and password or unifying the signal.

How do I pay my bill through the app?

You can consult your account status and pay your bill instantly directly within the izzi app. The redesigned interface makes it clear, fast, and easy to access your billing information and complete payments.

Can I make service changes using the app?

Yes, you can perform several service requests without needing to make calls. This includes changing your address, updating your RFC information, and managing your izzi network settings like changing the Wi-Fi name and password.

Is the izzi app free to use?

The description indicates that the app is available and provides its services. While the app itself is free to download and use, it does contain advertisements.

What if I forget my Wi-Fi password?

The izzi app allows you to securely update your password, including your Wi-Fi password. You can also change the name of your izzi network through the app's network management features.