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J&T Express Arab

J&T Express Arab

Express Your Online Business

16 ratings
109 reviews
๐Ÿ’ผ Business
Free

Details

  • Released
  • Updated
  • October 20, 2021
  • March 11, 2026

Features

Developer

J&T Express
โœจPromote your app โœจ
J&T Express Arab screenshot #1 for iPhone
J&T Express Arab screenshot #2 for iPhone
J&T Express Arab screenshot #3 for iPhone
J&T Express Arab screenshot #4 for iPhone
J&T Express Arab screenshot #5 for iPhone
J&T Express Arab screenshot #6 for iPhone
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Reviews summaryโ†˜๏ธŽ
โญ109
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๐Ÿ“9+ tags
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About

This app offers a comprehensive suite of express and logistics services for individuals and online businesses. Users can conveniently place orders, track shipments in real-time, calculate delivery charges, and locate service points. It also facilitates international shipping and provides access to essential tools and customer support.

โœ“One-click online ordering
โœ“Doorstep courier pickup
โœ“Real-time shipment tracking
โœ“Delivery status notifications
โœ“Find nearby service points
โœ“International shipping
โœ“Delivery charge calculator
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What users say

Summarized from real user reviews of J&T Express Arab. Based on 16 reviews and a 1.7/5 average, it highlights the 3 positives and 15 negatives reviewers mention most about this Business app.

Positive things

  • ๐Ÿš€Fast delivery service
  • ๐Ÿ‘Responsive customer service (in isolated cases)
  • โœ…Quick issue resolution when escalated

Negative things

  • ๐ŸššDelivery personnel unprofessional and rude
  • ๐Ÿ“žNon-responsive customer service and support
  • โฐFrequent delivery delays and missed deadlines
  • ๐ŸšซCouriers refuse to deliver to specified locations
  • ๐Ÿ”—No live chat or effective communication channels
  • ๐Ÿ“ฑPoor app design and functionality
  • ๐ŸคLack of accountability and follow-up
  • ๐ŸŽฏInaccurate tracking and false delivery status updates
  • ๐Ÿ’ผInadequate staff training and professionalism
  • ๐ŸŒCustomer service operated from outside service region
  • ๐ŸšจSuspicious staff behavior and security concerns
  • ๐Ÿ“งUnresponsive email support
  • โ˜Ž๏ธNon-functional phone numbers
  • ๐Ÿ”„Frequent order rescheduling without customer consent
  • ๐Ÿ“ฆReports of missing or stolen packages
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What's New in J&T Express Arab

1.5.14

March 11, 2026

1.Adjustment of cash-on-delivery payment method for individual orders.

User reviews

Most RecentHighest RatedLowest Rated

โ€ุฃุณูˆุฃ ุดุฑูƒุฉ ุชูˆุตูŠู„

ุชุฃุฎูŠุฑ ุจุชุณู„ูŠู… ุงู„ุทู„ุจูŠู‡ ุนู† ุงู„ูˆู‚ุช ุงู„ู…ุญุฏุฏ ูˆู…ุงููŠ ุชุนูˆูŠุถ ุฒูŠ ู…ุงู‡ูˆ ู…ูƒุชูˆุจ
ูˆุฎุฏู…ุฉ ุนู…ู„ุงุก ุณูŠุฆู‡ ๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป
๐ป.๐ป.

โ€ฆโ€ฆโ€ฆโ€ฆโ€ฆ.

ุฎุฏู…ุฉ ุนู…ู„ุงุก ุณูŠุฆุฉ ุฌุฏุง ูŠุฑูุนูˆ ุงุตูˆุงุชู‡ู… ูˆู…ุงูŠุนุฑููˆู† ูŠุชูƒู„ู…ูˆ ู…ุน ุงู„ุนู…ูŠู„ ูˆูƒู„ ู…ุงูˆุตู„ู†ุง ุนู„ูŠู‡ู… ุงุฒุนุงุฌ ูƒุงู†ู‡ู… ุจุญุงุฑู‡ ุดุนุจูŠู‡ ูˆูƒู„ ู…ุชู†ู‚ู„ุงู† ุฑู‚ู… ุงู„ุทู„ุจ ูƒุชู…ูˆ ุงู„ุตูˆุช ูˆูƒู„ ุดูˆูŠู‡ ุนูŠุฏ ูŠุงูู†ุฏู… ูˆุนูŠุฏ ูŠุงูู†ุฏู… ูˆู‡ู…ุง ูƒุงุชู…ูŠู† ุงู„ุตูˆุช ู„ูˆ ููŠ ุงู‚ู„ ู…ู† ุงู„ู†ุฌู…ู‡ ุญุทูŠุช ุณูŠุฆูŠู† ู„ุฃุจุนุฏ ุฏุฑุฌู‡
Malala///Malala///

Complaint Against Rider for Intentional Non-Delivery & Rude Behavior

Formal Complaint Regarding Riderโ€™s Unprofessional Behavior, Refusal to Deliver Parcel Properly, and Intentional Failed Delivery Status
Sufyan safySufyan safy

ุงุณูˆุก ุดุฑูƒุฉ

ู…ุฏุฑูŠ ู„ูŠุด ุดุบุงู„ูŠู† ูˆู‡ู…ุง ู…ุงูŠุจูˆู† ูŠูˆุตู„ูˆู† ูˆู„ุง ู…ูˆุธููŠู† ุฎุฏู…ุฉ ุงู„ุนู…ู„ุงุก ู…ู†ู‡ู… ูุงูŠุฏู‡ ูˆู„ุง ุดูŠ ุดุบุงู„ ุตุญ ุจู‡ุฐูŠ ุงู„ุดุฑูƒู‡ ุชูุชุญูˆู† ุงู„ู…ูƒุงู„ู…ุงุช ูˆู„ุง ูŠุฑุฏูˆู† ูˆุงู† ุฑุฏูˆ ู‚ุงู„ ุจู†ุชุจุน ุงู„ุดุญู† ูˆุชุฎุชููŠ ูˆุงุฐุง ุดุงููˆูƒ ู…ุงู‚ูู„ุช ุงู„ู…ูƒุงู„ู…ู‡ ู‚ูู„ูˆู‡ุง ู‡ู… ูˆู…ู†ุงุฏูŠุจู‡ู… ู…ุงูŠูˆุตู„ูˆู† ูˆุด ุชุจูˆู† ูŠุนู†ูŠูŠุŸ
HM,NHM,N

Ksa

There's a problem with the company's customer service and a delivery driver who asks for the address but doesn't deliver the order. You call the company and they tell you your order is out for delivery but it never arrives, and then they return the shipment to the sender without a convincing reason.
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molynone2030molynone2030
See 104 more reviews

User experience

๐Ÿž

Reported Bugs

6 issues

SMS verification codes not being received during signup

Bug

App crashes and freezes

Bug

Incorrect delivery status updates

Bug

Phone number field not accepting input

Bug

Tracking information not updating in real-time

Bug

Unable to contact support through listed channels

Bug
โœจ

Requested Features

9 requests

Live chat support in application

Feature

Real-time delivery notifications with exact time windows

Feature

Functional customer service hotline

Feature

Email support system that responds

Feature

Improved order rescheduling system with customer confirmation

Feature

Better location tracking and mapping

Feature

Complaint and feedback system within app

Feature

Delivery time slot confirmation before dispatch

Feature

SMS verification code fix for app registration

Feature

FAQ

What services does the J&T Express Arab app provide?

The app provides a comprehensive range of express and logistics services. This includes online ordering, real-time shipment tracking, checking delivery charges, finding service points, and accessing hotline support. It caters to both individual users and online businesses for domestic and international shipments.

How can I track my package with this app?

You can easily track your package using the 'Real-Time Query' feature. The app provides real-time updates of your waybill information and sends automatic notifications regarding the delivery status. This allows you to check the status of e-commerce items, business documents, large parcels, and return/exchange deliveries.

Is there a cost to use the J&T Express Arab app?

Based on the provided information, the app itself is free to use. The services offered through the app, such as delivery charges, would be applicable as per the company's standard pricing for their express and logistics solutions.

Can I use this app for international shipping?

Yes, the app supports international shipping. It allows you to send packages from the Middle East to all parts of the world quickly and directly. The 'International' feature highlights its global reach for delivery services.

What are the benefits of using the 'One-Click Order' feature?

The 'One-Click Order' feature allows you to order online anytime and anywhere, saving you time and effort. It also includes a dedicated courier service for pickup at your door, making the shipping process more convenient and worry-free.