Dr
Does not connect or work with newer iPhones
Hearing aids
$700 earphones and stopped Support
Terrible Company - ZERO STARS!
Tried getting information online. Nothing. Tried getting phone number for tech support. No Tech Support. Called customer support, and phone transfers to a nice young lady in India offering a discount on new products. She explains their customer support is down.
This company stole $800 from me. Never again will I buy any jabra junk again!!!
Response from developer
Hello Souns See - Thank you for writing a review. We are truly sorry to hear about the experience you have had with your Jabra Enhance Plus earbuds and working with our Support Team. This is certainly not expected. We kindly suggest contacting our Lifestyle Hearing Team so we can all your information and look into all possible options for you. You can fill out this web form: https://bit.ly/4b8AcLk. You can also call our Lifestyle Hearing Team directly at +1-833-346-1603, Monday - Friday, 8:00 a.m. - 8:00 p.m. EST. We are here for you!
I haven’t been able to use these hearing aids for over five months! Very disappointing.
Response from developer
Hello McCalley - Thank you for taking the time to write a review. It is unfortunate to hear that your Jabra Enhance Plus charging case was left behind at the hotel. We are sorry that the replacement cases are still on backorder at this time. We kindly suggest saving the link where the Enhance Plus Replacement Case are listed: https://bit.ly/4kpyjOE. Please contact our Lifestyle Hearing Team with any additional questions or concerns: https://bit.ly/3JTCKOc. We are always happy to help. Thanks again.
waste of my money
(K)ein Firmware-Update verfügbar
Response from developer
Hallo Carmentv - Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung zu schreiben. Es tut uns wirklich leid zu hören, dass Sie beim Versuch, die Firmware Ihrer Jabra Enhance Plus Ohrhörer zu aktualisieren, Probleme hatten. Wir hätten dieses Verhalten nicht erwartet und entschuldigen uns für die Unannehmlichkeiten, die Ihnen dadurch entstanden sind. Bitte kontaktieren Sie unser Lifestyle Hearing Team so schnell wie möglich: https://bit.ly/4b8AcLk. Wir sind immer für Sie da! Nochmals vielen Dank.
Needs work.
It chirps on short high frequency sounds.
The app doesn’t remember that I use “Focus”. It always defaults to “Adaptive” which is basically useless.
It also doesn’t remember my last volume setting.
Fixing these items would make it a much better design.
A simple fact!
Response from developer
Hello 356C constant Traveller - Thank you for taking the time to write a review about the Jabra Enhance Plus earbuds. We are thrilled to hear that this device has been able to help you, enhancing your daily living and bringing you back into the conversation! We will certainly share this internally. If you have additional comments or questions, do not hesitate to contact our Lifestyle Hearing Team: We are always here for you!
Big disappointment!
Major Fail
Response from developer
Hello eastrader - Thank you for taking the time to write a review. We are sorry to learn that you continue experiencing these challenges updating the firmware. We kindly recommend reaching out to the Jabra Support Team once more: https://bit.ly/49t0giZ. We want to provide you with further possible solutions. We are here to help you. Thanks, again.
无法配对？
App is terrible & no support
Jabra Enhance
Würde die Enhance immer wieder kaufen.
Response from developer
Hallo – Vielen Dank für Ihre 4-Sterne-Bewertung! Wir freuen uns über Ihr Feedback zur Jabra Enhance App. Für etwaige Herausforderungen, denen Sie ausgesetzt waren, möchten wir Sie um Verzeihung bitten. Wir werden diese Informationen intern weitergeben. Wenn Sie Fragen haben, wenden Sie sich bitte an unser Lifestyle-Hearing-Team: https://bit.ly/3JTCKOc. Wir sind immer für Sie da. Danke noch einmal.
Keine Funktion mit iPhone 15 Pro Max
Bitte die Kompatibilität zum Gerät oben genanntenherstellen.
iPhone 14 im Test funktioniert.
Besten Dank!
Response from developer
Hallo Obelix8711 - Vielen Dank, dass Sie sich die Zeit genommen haben, eine 5-Sterne-Bewertung zu schreiben. Wir bedauern die Herausforderungen, die Sie mit Ihrem iPhone 15 Pro Max haben. Eine vollständige Liste der kompatiblen Geräte finden Sie auf der Jabra Enhance Plus Support-Seite: https://bit.ly/4dKh6fs. Sollten Sie weitere Fragen haben, zögern Sie nicht, sich an unser Lifestyle Hearing Team zu wenden: https://bit.ly/3JTCKOc. Wir sind gerne für Sie da!
I am glad I made the purchase
Response from developer
Hello - Thank you for taking the time to write your review. We are very happy to hear how much the Jabra Enhance Plus have been improving your quality of life. If you have any additional feedback or questions, please contact us here: https://bit.ly/445IbET Thank you again!
Cloud service unavailable
App not updated since 1.3 in 2022
On my third pair of earbuds. Second replacement received 14-March 2024. Firmware version 6.5.11 on these fixes most problems I was reporting since Aug 2023. Previous pairs returned were firmware 6.2.11 with app reporting “up to date” firmware as recent as 22-Feb 2024 before returning again for replacement.
Support was helpful but apparently not aware my earbuds were at down level firmware. Device levels were supplied multiple times.
There seems to be a disconnect between development and support.
Cannot be sure if you are at the latest firmware.
App appears to have no ongoing development resources.
Response from developer
Hello TH-Dude - Thank you for writing a review. We are truly sorry to hear that you are having trouble with your Jabra Enhance showing the correct Firmware update. This is certainly not expected and will be shared internally. If you have any more information please reach back out to our Lifestyle Hearing Team: https://bit.ly/3JTCKOc. We are always here to help. Thanks, again. User feedback is truly valuable to us.
