Great app but needs one more thing.
This is a great app to view/edit cases from the phone, but this app lacks the functionality of push notifications of case updates. This would be helpful if I didn’t have access to my email at that moment.
Free
About
Access comprehensive support for Jack Henry Banking, Symitar, and ProfitStars products. This application allows users to create, view, and manage support cases and client work requests. Administrators can also manage product support authorizations for their employees.
✓Create/Edit Support Cases
✓View and Manage Cases
✓Search Case History
✓Maintain User Information
✓Company Selection
✓Manage Product Support Authorizations
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What's New in Jack Henry Support
1.4.3
September 2, 2022
Updated Jack Henry logos
User reviews
Developer apps
FAQ
What products does Jack Henry Support provide assistance for?
Jack Henry Support offers assistance for Jack Henry Banking®, Symitar®, and ProfitStars® products. The app is designed to streamline the support process for these specific financial technology solutions.
How do I create a new support case in Jack Henry Support?
You can create a new support case by navigating to the 'Create/Edit Case' option within the Jack Henry Support app. This feature allows you to initiate a new request for assistance.
Can administrators manage employee access to support in Jack Henry Support?
Yes, Client Administrators can designate Product Support Authorizations for employees within the Jack Henry Support app. This ensures that the right personnel have access to the necessary support resources.
What is the user rating for Jack Henry Support?
Jack Henry Support has a rating of 3.0 stars based on 7 user ratings. This indicates a mixed reception from its user base.
Is Jack Henry Support available on Android devices?
The Jack Henry Support app is currently supported on iPhone and iPad devices. Compatibility with Android devices is not specified in the provided data.
When was the latest version of Jack Henry Support released?
The latest version of Jack Henry Support, 1.4.3, was last updated on September 2, 2022. This suggests a relatively infrequent update cycle.
Does Jack Henry Support have ads?
No, Jack Henry Support does not contain advertisements. The app is free to download and use without any ad interruptions.
What is the age rating for Jack Henry Support?
Jack Henry Support has an age rating of 4+. This means it is suitable for users aged four and above, indicating minimal content concerns.
