Jar User Reviews

Name: Jar:Save Money in Digital Gold
Rating: 4.7412 (100955 reviews)

Jar:Save Money in Digital Gold

changejar technologies private limited

🔧 Utilities

💰 Finance

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Blocking withdrawal to Bank options

I have recently faced repeated issues with the Jar app while trying to withdraw money to my bank account. The app shows messages saying that “bank servers are down,” but this has happened at times when I wanted to sell my gold at a higher value and withdraw the amount.

This creates serious discomfort and trust issues for users, because we should be able to sell and withdraw whenever the market value is favorable. If withdrawal or bank transfer options are blocked during important times, users may lose the benefit of the best gold price.

Jar should improve transparency, provide clear reasons for withdrawal failures, and ensure users are not restricted from selling or withdrawing funds when they choose. This experience has made me concerned about reliability.

Lalvasantha

2 months ago

Response from developer

Hello! We are sorry for the inconvenience and we certainly don’t want you to feel this way. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will assist you.

Worst customer service centre and making us fools by looting money

Here’s a strong and aggressive version of your review message:

I have been trying to withdraw my money from the Ajar app for the last 6 days, and every single time it keeps showing “Bank Issue.” After cross-checking with my bank, they clearly confirmed that there is absolutely no issue from their side. If it was genuinely a bank problem, then why is the same issue happening with every bank account?

I tried contacting your customer support through WhatsApp — no response. Tried calling multiple times — no response. Even my fiancée is facing the exact same issue. This is honestly one of the worst apps I have ever trusted.

The biggest mistake I made was trusting this app and recommending it to my own family members and friends. Around 15–20 people invested through this app because I believed it was safe and reliable. Now I feel guilty for making them trust this platform.

And the funny part? Whenever gold prices rise and people want to withdraw profits, suddenly the app develops “technical issues” and blocks withdrawals. But when prices fall and users are at a loss, suddenly withdrawals work normally. What a coincidence!

Now after repeatedly trying, the app finally shows that withdrawal is possible, but even after clicking withdraw, the money still doesn’t get credited. Earlier withdrawals used to happen instantly, but ever since gold prices started fluctuating due to the Middle East situation, this app has started showing its real face.

This app is playing games with users’ money. People work hard for their earnings, and platforms like this are destroying trust completely.

Guys, don’t fall for these so-called “easy investment” promises. Think twice before investing your hard-earned money here. This has been one of the worst experiences ever.

Akshay bannatti

2 months ago

Response from developer

Hi Akshay bannatti! We are sorry for the inconvenience and we certainly don’t want you to feel this way. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will assist you.

Feels like a fraud app

I used this app from last 5-6 years never a problem occurred, but II just checked one thing like whenever I put some money in it, it deduct some charges of course that’s processing charge that’s totally fine, but after that, I noticed that whenever I try to withdraw currently like I have in my Jar account is ₹1050 and whenever I try to withdraw it, it says that I can withdraw nine ₹983 so before this transaction, I have ₹5500 in my Jar account and okay I thought let’s let’s withdraw it. It will be very specific. it was ₹5502, so I thought it. Take it out, and when when I tried to take it out, it says your withdrawal balance 5200 i thought maybe some amount id locked but when i withdraw it my while amount goes to 0 what where are my 300 rs which is showing in app so we don’t look our daily debit and don’t cross check and they are misusing that thing plessed cross check

Mani_manish

2 months ago

Response from developer

Hi Manish! We are sorry for the inconvenience and we certainly don’t want you to feel this way. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will assist you.

Fraud app

I invested ₹14,000 in the Jar app trusting it as a safe way to save in digital gold. But when I tried to withdraw, I’m getting only around ₹13,000. That’s a big difference and honestly very disappointing.
They show your savings value clearly, but when it comes to withdrawal, most of the amount is locked for 24 hours and only a small portion is available instantly. This was never clearly understood at the time of investing. It feels confusing and frustrating when your own money isn’t fully accessible when you need it.
I’m not saying don’t use it, but please be very careful and understand all the hidden terms, lock-in periods, and charges before investing your hard-earned money. Transparency really matters when it comes to financial apps, and users deserve better clarity.
Think twice before investing and always read everything properly. Your money, your responsibility. ⚠️

Manoj Kumar Chandan

3 months ago

Response from developer

Hi Manoj! We are sorry for the inconvenience and we certainly don’t want you to feel this way. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will assist you.

Useless app.

This app steals money like no other, you invest or autopay certain amount and then some if left over. But when it comes to withdrawal there is at least dispensary of few thousands for larger amounts. I mean I get it people do need to make money but not like this ripping others of their hard earned money. And nowhere have they mentioned about the dispensary and that costumer care is another scam they think people don’t understand technical and financial terms and they try to be all smug about it. If didn’t understand those terms how the hell would we have invested thousands of rupees. Yeah it was absolutely waste of time and money. Don’t fall for such scams nothing is as good as it seems and everyone is here to make money and no deal is ever a good deal.

chuttti

3 months ago

Response from developer

Hi Chuttti, We are sorry for the inconvenience and we certainly don’t want you to feel this way. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will assist you.

Pathetic Service

I am very much disappointed with Jar’s service. It has been almost 20 days now, and there has been absolutely no response from their team not on emails, chats, or even calls. This level of customer support is unacceptable.
After submitting my KYC details, they updated my information incorrectly, and there has been no way to get it fixed due to their complete lack of response. On top of that, when trying to update my UPI ID, it constantly shows “unable to add.” Ironically, they are still able to accept money from other UPI IDs into my account, but I am unable to add or manage the same UPI myself.
This raises serious concerns about their system and transparency. The entire experience feels misleading and untrustworthy.I strongly advise others to be cautious — do not trust this platform blindly, and think twice before investing your money here.

Shiny amber

4 months ago

Response from developer

Hi Shiny, We are sorry for the inconvenience and we certainly don’t want you to feel this way. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will assist you.

Saving

I’ve been using the JAR app for saving money in digital gold and honestly the experience has been very smooth. The app makes saving super easy — even small amounts automatically get invested, which helps build a habit of saving without feeling a burden.

The interface is simple, transactions are quick, and I like the option of converting savings into physical gold as well. It feels safe, transparent, and beginner-friendly for anyone who wants to start saving but doesn’t know how.

Overall, a great app for disciplined savings and long-term gold investment. Highly recommended for daily micro-savings.

🐰opq

5 months ago

Response from developer

Hi, Thank you for the fantastic review! It’s great to know you’re enjoying the app, and your support means everything to us. We’re always here to help and listen to any suggestions you have at wecare@changejar.in.

Worst customer service

Hi, i am using Jar app from last few days. I started saving money as per i can do. It's a good way to save money as per your pocket. But After that i started referring people to download and start saving. After inviting 3 people and collecting the rewards suddenly im not able to collet the reward i received and one of the person i referred after completing the signing up i didn't received any reward and also the person didn't shown in my referral list. I tried to contact to customer support but no any resolution given even they just messaged for only one time. The i raised a ticket of issue and now i haven't received any reward of other referrals of about 3 more people. I raised a ticket again but still no any response from the customer support team.
Really worst experience ever. I didn't expect that.

Manjot Singh Khehra

9 months ago

Response from developer

Hi Manjot, We are sorry for the inconvenience and we certainly don’t want you to feel this way. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will assist you.

High purchase price - low sale price

This is not a direct scam but a market strategy, the spread they include while purchasing of gold actually makes us feel that we are selling the gold at a low price, however these are clearly mentioned on their terms and conditions we are just attracted that fancy daily saving.
What is the point to buy the gold at high price when it is not physical I would rather go to a near by authorised gold seller and settle for a gold scheme with them, here I am paying for digital gold at high price and there I would rather pay the making charge but not be scammed all the gold saving app are the same.
So advise you to purchase physical gold on schemes pay on monthly basis rather than getting fooled that you have x number of digital gold but in reality that’s less than what you have saved with them

Chandan46

9 months ago

Response from developer

Hi Chandan, We are sorry for the inconvenience and we certainly don’t want you to feel this way. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will assist you.

Fraud application

I am working in gold industry. I am very clearly aware about the gold transaction. This app is purely cheating the people.
1.While investing 3% GST is applicable fine. While withdrawing there is certain percentage deduction is there. But this app deducting more percentage.
2. While investing it’s showing some offer in gold rate. But while calculating rate getting deducted but based on the investment amount gold weight still calculating for non offered rate. So there is no use offering any rate.
3. Also I invested while gold rate increasing. But when i tried to withdraw gold rate increased in market comparatively previous day rate. But in this app gold rate decreased.
4.i suggest each and everyone who reading my comment don’t invest in this app pls 🙏🏻. You will loose your own money 🙏🏻

Awareness for humanity

9 months ago

Response from developer

Hi, We are sorry for the inconvenience and we certainly don’t want you to feel this way. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will assist you.

Be aware do not fall into trap of these greedy money makers 🚨🚨🚨🚨

I was lured into this so called great wonderful app by the Ads in Zee tv Kannada .

1. Nothing as promised in the ads and promo by the anchor is available on the app . You buy gold at higher rate and when it comes to selling it’s a different rate . You end up losing money even if the gold rate is high you will always end up selling it at a lower price . Product manger who designed this ponzi deserves an award .

2. Lack of transparency I invested 10 K first to check how the scheme works it is an absolute shame and blatant ignorance of what customer needs . Ex . They claim in the ads that you can withdraw the funds whenever you want but the truth is once you withdraw the funds the withdrawal option is blocked for the next 49 hours .

I tried to withdrawing 1k out my 10 k invested . It dint let me do another withdrawal for 48 hours . It no where said it will be blocked all a bunch of shams . My money my investment I need to be able to withdraw whenever I want .

3 . Ponzi coupons worth nothing just another endless fake things to keep you excited .

This is my first review ever for any app I have ever used so you can imagine what these bunch of scam shams have done . Thinking of reporting to RBI to check on regulations if this type of app is allowed

Biddappa’s

a year ago

Response from developer

Savings and Gold Purchase Issue

The app was felt great for more than a year now. But, after buying gold coins summing up to 100 grams. I have been facing the issue of not being able to purchase anymore. Though I have saved the required amount via ‘Daily Savings’ and Manual Savings as well.
When I try to purchase the coin, it shows that there has been an error; and after which the next page opens automatically stating ‘Your purchase is being processed’ with a big exclamation mark “❗️” in filled within a yellow circle.
What is happening?.. Can ‘Team Jar’ help me out with this issue in hand, and also have anyone else been facing the issue?!…

Gowrav Gowda

a year ago

Response from developer

Hi Gowrav Gowda, We are sorry for the delay and inconvenience. Kindly share your registered mobile number and issue details at wecare@changejar.in or WhatsApp us at wa.me/916366693874. You can also reach us at our customer care number, 888-439-0000 (Monday to Friday, 10 AM - 6 PM). We will be happy to assist you. Thank you.

Here’s a possible review for the Jar App:

I've been using the Jar app for a few weeks now, and I have to say, it's been a game-changer for my savings habits! The app's simple and intuitive interface makes it easy to set financial goals and track my progress. I love how I can automate my savings by setting aside a fixed amount regularly.

The app's features, such as the digital gold investment option and the ability to create multiple jars for different goals, are really useful. The app's also super secure, which gives me peace of mind.

My only suggestion would be to add more customization options for the jars, like being able to add photos or more detailed descriptions. Overall, though, I'm really happy with the Jar app and would definitely recommend it to anyone looking to start saving digitally!

*Would you like me to add anything else?*

Mohan Saha

a year ago

Response from developer

Hi Mohan Saha, Thank you for the 5-star rating! We’re so glad you’re enjoying the app. Your feedback means a lot to us, and we’re here to make sure your experience stays top-notch. Let us know if there’s anything we can do for you at wecare@changejar.in.

Totally Fake Application 😡😡

They are robbing peoples Don’t trust this application and i just lost my money This is totally fake application I have invested money here but at the time of the withdrawal they are not refunded my full amount so without having any choice so I have placed the ordered for jewellery (Nek) I have bought a ring and they offered me a gift as like pendant But after that i have decided to cancel this order but there was no help and support from it and i have sent lot of the mail so they are saying to me we are checking with the team and after some days i have received a mail your order cancellation request has been accepted and your payment will be refund in your jar wallet in 2 and 3 working days as they promised but they did not refund my money and they delivered my order and provided a ring only but there is no any gift they sent and ring is too small that i can’t wear it so it’s off no use and i am reaching out to them but they are not responding. Please refund my money

Jainsapan

2 years ago

Response from developer

Hi Jain Sapan, We are sorry for the inconvenience. Please contact our support team on WhatsApp at wa.me/918861911035 or email us at support@shopnek.com. We will assist you.

Alet alert alert 🚨‼️‼️‼️‼️🚨🚨🚨🚨

I'm saddened and heart break to write this story about how they cunningly treated me . In my app the price of an silver earring was shown Rs 0 I was quite surprised because no way any company will give for free . May be my internet was slow and reload still Rs 0 was shown I ordered it . I was happy and thought may be I got some Boucher or some kind of reward . But little did I know they cut 1389 from my savings😭😭 I was saving Rs 30 every day . And finally I could saved upto 1738 . Which I was not aware they're going to charge 1389 although it was showing Rs 0 very cunning way of looting money . Then I went to cancel the order it was written THIS ITEM CANNOT BE CANCEL AND NO RETURN /NO REFUND. See how cunning they are there should be freedom to cancel the order if we did it by mistake or if customer do not want it anymore . Before placing order in this app check before if the item is returnable or not . I regret this using this app. ALSO customer support did not respond it's been 3 hours now . I regret .

hakksnsbsns

2 years ago

Response from developer

Hi Hakksnsbsns. We are sorry for the inconvenience. Please contact our support team on WhatsApp at wa.me/918861911035 or email us at support@shopnek.com. We will assist you.

Disastrous experience with gold SIPs in Jar app

Warning: My Disastrous Experience with Gold SIPs in Jar App

I’ve been running a daily SIP in the Jar App for gold investments, and the results have been nothing short of a nightmare. On 17th July 2024, I ordered a 1-gram 24c gold coin for a whopping Rs 8699 (including an outrageous Rs 999 in making charges), while the market rate was just Rs 7328 per gram. To make matters worse, the gold I ordered on 17th July didn’t even arrive until 28th July 2024—a ridiculous delay that shows how little they value their customers.

This experience forced me to dig deeper, and what I found was even more alarming. Throughout my daily SIPs, I was consistently overcharged by around 6% above the market price. And when I tried to sell my gold savings through the app, they slashed another 5% off the market price, robbing me further. It’s crystal clear that this investment scheme is designed to drain your money while the company pockets the profits.

Let me be blunt: this is a terrible investment strategy that only benefits the company while you, the consumer, lose out. Instead of falling into this trap, I strongly recommend setting up Recurring Deposits and buying physical gold from local shops. You’ll avoid the outrageous charges and get a fair deal—local shops typically take only a 3% cut and offer the market price when buying.

I’m sharing this because my experience with Jar App was a total disaster, and I don’t want anyone else to suffer the same. Be smart, do your research, and avoid getting ripped off.

show me path

2 years ago

Response from developer

Hi Show me Path, We are really sorry for the delay and inconvenience.That's certainly not the impression we want you to have of us! Kindly share your concern with us at voc@changejar.in. We will assist you. You can also reach us on our customer care number 888-439-0000 (Monday to Friday | 10AM to 6PM

Worst app

This is the worst app ever created You guys scam people This app was suppose to help people to save money so that it’s could be used when needed. I tried to withdraw money from jar but the transaction failed and now the amount is not reflecting on the app as well the amount is going It’s not in my bank and not on the app I have tried contacting you though that stupid WhatsApp support of yours which obviously doesn’t work and you don’t even reply on email after sending you multiple emails and when I try calling you the wait time is more then an hour you put me on hold You provide no support to customers I had saved that money for my fees

Prerna Vatade

2 years ago

Response from developer

Hello Prerna Vatade, That's certainly not the impression we want you to have of us! We are really sorry for the inconvenience. Kindly share your concern with us at voc@changejar.in. We will assist you. You can also reach us on our customer care number 888-439-0000 (Monday to Friday | 10AM to 6PM

Rotation of money/money laundering

This is one of the worst app for digital gold investments. The GST rate is at 3% which is bearable, but when I invested ₹12,300, and when I tried to withdraw my money next day, just to have a check the amount I would withdraw was 11,200 paying a GST of 3% on ₹12,300, which is approximately ₹339, but I can only withdraw ₹11,200. It’s next to impossible at gold price has dropped by 10% in one day, which is ₹800, so I don’t know where my money is, and when I withdraw my money, the payment was failed and my gold investments from 12,300 became 8300 because I tried to withdraw ₹3500. I’m not getting any answer for my query. This is one of the worst app. If you want to burn your money and go broke invest in Jar. I’m not getting any response from the team also, if I don’t get my money back in 24 hours, I’ll be suing the company for money laundering

Sahil9549

2 years ago

Response from developer

Hi Sahil ,We are sorry for the inconvenience and we certainly don't want you to feel this way. We would like to understand your concern. Kindly share your concern with us at voc@changejar.in. We will assist you. You can also reach us on our customer care number 888-439-0000 (Monday to Friday | 10AM to 6PM

JAR JAR SE SAGAR

I started with ₹100 per day now investing ₹250 per day and also add manual amount time to time, this is a very useful tool mainly for an Investment friendly person as I have made a plan to purchase 100 Gms gold bar in next 5 year time from this app and this small deductions are so easy to pay which is a penny investment and in return giving a golden return in terms of gold, which can be used in future and if not than can be kept as a liquid Asset.

83Abhi

3 years ago

Response from developer

Hello Abhi ! Thanks a lot for the perfect ratings. We hope that you have an amazing experience with us going forward as well. Happy Investing

Real Fraud

They are real fraud, they will fool you and will deposit money daily on jar and when you would decide to withdraw money then they will provide you the receipt saying that your money is withdrawn to account that you have added but they won’t send you the money in the account and when you raise ticket in app they will say that wait for 24 hours and we have escalated the process and will get refund in between. It is been more than 15 days they are saying the same thing and I haven’t got my money back in my account. So please avoid using this app otherwise your money will stuck there. I’m very happy that My withdrawal amount was just for 450 rupees and I got to know about this fraud app otherwise I would have lost more money.

raghavbedi