JBL Headphones User Reviews

JBL Headphones
JBL Headphones
Harman International Industries

Customer Experience

Positive experience39.0% of reviews
Neutral10.1% of reviews
Negative experience50.9% of reviews

~ Based on 1,888 written reviews from the US App Store.

What users say

Is JBL Headphones Safe?

JBL Headphones appears safe based on user ratings. AppsHunter Safety Score for JBL Headphones is 94/100.

This assessment is based on 127,520 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.5% of ratings point to a safe experience
3.0% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 127,520 App Store ratings for JBL Headphones.

Is JBL Headphones Legit?

JBL Headphones appears to be a legitimate app. AppsHunter Legitimacy Score for JBL Headphones is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App can never find my headphones

My jbl headphones have an extremely sensitive auto-pause feature that activates whenever I move my head. Online it says to download the app to turn off auto pause but the app can never locate my headphones even when they are paired to my phone

Dark Mode request

The overall ui is great. I just hope that they read my review and add dark mode and dark app icon which will look really clean considering the amount of black headphones and earbuds JBL releases.

Amazing

Amazing sound quality for headphones price

Why isn’t all the models there?

I need Wave buds 2 there, why the hell won’t they have it? I have connected via Bluetooth but I want to disable this annoying “ambient mode” (which basically sucks if you want to play music)

🔥🔥

Best headphones I have ever bought

Very good

It is the best 5stars

connection

it does not connect to jbl wavebeams even though they are listed as a product and are connected to the bluetooth on my phone

Horrible headphones

It’s a everyday struggle getting these things to work several times only one powers on the power butting doesn’t work I don’t know what they are doing most of the time save up for a better quality

Endurance race 2

I’ve done. Everything will not connect to the app at all keep saying cannot find.

Better than Apple

So much easier to use, they sound so much better, cheaper and way more comfortable. I have a portable DJ speaker, in ear, on ear and over ear from JBL and all of them are phenomenal quality. The only other brand that compares is soundcore.

Constant connection issues

Seems like no matter what I try, I’m constantly experiencing connection issues with this app. It’ll find the headphones, then disconnect, then reconnect. Gotta get your UX designers on this one and improve the experience.

Calling random people

How do I disengage calling random people while I’m working because the headphones touched something on the right hand side?

So happy with JBL 770 NC

JBL 770NC are awesome thank you JBL

“Winners”

Where can I start? I can start by seeing you. Very nice. Easy operation. High-quality sound extensive futuristic experience. Very nice pair of headphones. Thanks for the build.

Pure

Sound

Worked well, until…

…it started having two audio streams from the same device, one connected to phone volume, and the other a quieter, low quality one unresponsive to volume controls. Since my headphones have a broken lower-the-volume button, I cannot factory reset them, and the app is unable to remotely factory reset them.
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Poor Quality

The right earbud refuses to charge and put into the charge pod or when plugged in in the charge pod. This has been a problem with two prior pairs that I have replaced. This is clearly an issue that you have had for quite a while and have not addressed. I will not be buying JBL products.

The worst

Never connects with my JBL Beam earphones. It used to and now it doesn't. Don't use JBL for iPhone.

Doesn’t support Vibe Beam

Got some Vibe Beams. There’s a QR in the guide that comes with it. I download the app only to find it won’t connect with them and the app doesn’t work with Vibe Beams. They are not on the list of supported products. Why put the QR in the guide if you don’t support it?

Good at first

But it keeps trying to connect to bluetooth even when it is in the case. So it kills the battery of the case trying to connect