JBL Premium Audio User Reviews

JBL Premium Audio
JBL Premium Audio
HARMAN INTERNATIONAL INDUSTRIES LIMITED

Customer Experience

Positive experience4.3% of reviews
Neutral0.0% of reviews
Negative experience95.7% of reviews

~ Based on 23 written reviews from the US App Store.

Is JBL Premium Audio Safe?

Not enough ratings yet to assess JBL Premium Audio.

Is JBL Premium Audio Legit?

JBL Premium Audio appears to be a legitimate app. AppsHunter Legitimacy Score for JBL Premium Audio is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wow. This App is worthless

I feel jipped. New expensive amp and this is the software for it? Doesn’t even seem real. Jeez JBL. What is it even for?

Useless

Can't get past the TOS screen.

The app doesn’t work

Only the virtual power button works in the app. Nothing else works. It is really a minimal effort app even if it worked.

Practically worthless app, it does nothing

Not only is the unit hard to pair with your phone app to or any other device and set up Wi-Fi EEQ and all that so complicated it is not user-friendly at all the app or the device JBL failed. It’s got great power great sound great performance, but the interface and the app seriously need an overhaul and for me to have owned this unit for over a year and they still have not fixed what they promised me. They failed the consumer and there’s nothing on YouTube.
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Questionable use

I’m not sure the purpose of the app. It lacks any usefulness with the just the most basic of settings.

Bad APP!

I agree it is hardly worth my time to write a review. I believe I saw a phone #. Hopefully it’s not automated…

MRT

This is an absolute abortion of an app. I have JBL’s top receiver in their newest line and the app does almost nothing for it. I can’t even use it as a basic remote for basic functions. Just have ChatGPT write you a basic app for basic controls. If the interface of the os itself and the app don’t get a massive overhaul in the very near future I will absolutely be replacing JBL products in every manner and watch the company’s demise from afar.
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Unacceptable

Let me just start by saying this is the worst device app I’ve ever used. For a stereo receiver released in 2025 this is a very sad attempt. Even the app connectivity is terrible. The functions are few and far between. It’s hardly worth my time writing this review, and it’s unfortunate because I think the receiver is quite good and as good aesthetic. I just hope that somebody from JBL sees this and considers making a new app that works.

Things that need fixed: you should be able to open the app and turn the receiver on remotely.
I should be able to set up the receiver and view and change settings from the app.
Additionally, I should be able to perform in depth receiver, set up such as room calibration settings, all from the app.
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Terrible

My flip 6 wont connect, when I press "can't find device" then I pops me out "no device found" but bro

Technically functional

Please make this a functional replacement for the remote work input switching and volume control. Bonus point if you can a widget for the Home Screen!

Hope you guys aren't abandoning this app too!

Weak!

You can’t even switch the inputs!!!

Useless

Quite possibly the most useless app I have ever downloaded.

Froze discovers nothing

App discovers no blue tooth all permission are on

Won’t open

Can’t open only let me read the agreement

Trashy product

I’ve had this jbl ma310 amp for 4 months and it sounds like trash. Last time I ever buy jbl anything. Sounded good the first week and after updates and internet connection it sounds like trash

App works fine

Not sure why everyone is hating on the app, works super well. Basically all you can do is connect it to Wi-Fi and update the firmware, but at least it works smoothly

Not useful

Cannot actually be used to configure or control the AVR. Only used for setting up WiFi and Chromecast streaming, and downloading software updates. Far less useful than the comparable Denon app. At least it's responsive.

Not working

Will not work on iPhone

Mysterious purpose of the app

Used to setup WiFi. Lets you play network radio and podcast. Useless otherwise. This is what airplay is for.
Why do we need an app to setup WiFi?

No real MA710 Control

Just downloaded this app to set up the wi-fi connection on a MA710 AVR. It did that but beyond that the app does nothing to control the AVR. Not even volume control. Hope this is a work in progress and that real control of the AVR features will be added.