JBT Digital Banking User Reviews

JBT Digital Banking
JBT Digital Banking
JONESTOWN BANK AND TRUST COMPANY OF JONESTOWN PENNSYLVANIA

Customer Experience

Positive experience52.0% of reviews
Neutral4.0% of reviews
Negative experience44.0% of reviews

~ Based on 25 written reviews from the US App Store.

What users say

Is JBT Digital Banking Safe?

JBT Digital Banking appears safe based on user ratings. AppsHunter Safety Score for JBT Digital Banking is 96/100.

This assessment is based on 2,084 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 2,084 App Store ratings for JBT Digital Banking.

Is JBT Digital Banking Legit?

JBT Digital Banking appears to be a legitimate app. AppsHunter Legitimacy Score for JBT Digital Banking is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Partner

A great bank.

Less is more

Things are more complicated than necessary.

Payments

Mailed check payments take a long time to get to companies and occasionally late.

Happy

Love it!

JBT

this app is pretty easy to set up but if it doesn’t work for you like what happened to me i suggest redownloading the app and in rolling again if you have this problem

It’s now even worse than I thought

Originally it wouldn’t let me link my debit card or my bank to apple or Cashapp, and now I can’t even spend it so now there’s money in my account that I can’t even touch and the support isn’t even the slightest of help, I told them a question a week ago… still no response?

Great app, great bank

A very up-to-date, and keeps getting better mobile banking app.

Deputychief42

Excellent!!!! 👍👍

Bank

M&T way smoother you are over complicated

Suboptimal

This application is unable to automatically detect the check and amount. I am able to deposit one check and then must log out and re-login to deposit another check as the app hangs up. Every time I present a check to the application it gives me the same message which must be cleared before taking the photo. Love the bank - dislike the app.
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Very difficult to use

If JBT is going to service loans then make setting up online payment easy. You should not try to force someone to open a banking account. There should nit be a million step process to complete it. Every other account has online bill pay that you can use without all these hoops to jump though. I will never open an account because of this. The people are nice but in this day and age their online services are terrible forcing your to use a stamp or wast time driving to the bank. Rediculous.
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My switch to JBT

Pleasure to bank at and do business with. Great helpful employees!

THE BEST BANK EVER!

This is the easiest bank I have ever dealt with over my long years of banking! JBT is close by, friendly and if you have any issues the Grantville branch has helped me with 2 major issue! They helped me out timely and with great ease and so friendly!

Your group of employee’s are so friendly and they call you by your first name when you come up to their window which I really like! Makes you think they are really interested in you as a customer and not just your money!

THE BEST BANK EVER!

Frances Flanagan
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Zero star rating

I cannot update my mobile app because ISO 16 is not available. I am current on ISO updates with 15.8.2. So I can no longer use JBT Mobile Banking because it is only comparable with an OS that is not available. Thanks for making banking so much easier by making me come in to a branch to do my banking. Zero star rating!
GJ Oberst
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Unable to use new update

Unfortunately I can no longer access my account because my phone doesn’t have an iOS 16.0 update. So now I cannot use the JBT app

JBT app rocks!

This app has made doing banking for my business easy! I can deposit checks, check balances and much more. Thanks

Revies

Love being able to do all this from home since I am legally blind and can’t drive

Make payment

I would like to make a one time payment for my account and your site does not give me that option

JBT Bank

Love JBT bank. Great service and always helpful.

Terrible

These people will make paying your note as difficult as humanely possible. I read them my account number directly off of THEIR provided pay slips. They can’t find me. Then they tell me to go in person to make a payment. What’s the app for? Where’s customer service? Why can’t I be let in the app to GIVE YOU MONEY?
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