Jdate User Reviews

Customer Experience

Positive experience8.1% of reviews
Neutral3.2% of reviews
Negative experience88.7% of reviews

~ Based on 62 written reviews from the US App Store.

What users say

Is Jdate Safe?

Jdate: Jewish Dating App has mixed safety signals based on user ratings. AppsHunter Safety Score for Jdate is 61/100.

This assessment is based on 182 user ratings, with an App Store average of 3/5.

Safety Analysis

50.5% of ratings point to a safe experience
6.0% of ratings suggest some concerns
43.4% of ratings point to a risky experience

~ Based on 182 App Store ratings for Jdate.

Is Jdate Legit?

Jdate: Jewish Dating App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Jdate is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible algorithm

The main issue I have with Jdate is the algorithm. I worked with one of Spark Network’s matchmakers until their matchmaking program abruptly ended, probably because the company has been on shaky financial footing. They provided me with a good number of introductions, and many of them should have appeared on my Jdate offerings, but did not. As a paid subscriber, I don’t think they should be withholding profiles that meet the criteria I have specified. There also are profiles featuring answers to the prompts obviously generated by AI, and profiles which may entirely be created by AI. It used to work better than it does now.
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App is horrible

This is the worst app I have ever downloaded. Constant glitches: all messages say from unknown, I can't use it for more than a few minutes and it crashes and makes me sign back in (which is so frustrating when you're in the middle of a conversation). I've uninstalled, reinstalled, made sure my iOS system is current, cleared my cache, removed my vpn, accepted all cookies, accepted only required.
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Great Guy

Great Guy

Terrible customer service; terrible app. Still can’t get anyone to respond

I’ve been trying to get help with this app for months and I get no response when I send a message. I need to speak with someone! I’ve had no matches for months even when changing my “ preferences”. The last ones were men from other countries far off my preferences and when they finally removed them ( I wrote many times) I’ve had no matches for months even though I experimented and changed preferences a number of times !! I write them and get no response and no help!

I got a reply from
Spark saying to contact site or update review. I’ve contacted site over and over and only get the automated reply.
To add to review - this site is totally unresponsive - I can not get anyone to check my profile or let me know if there are really no “ matches” of men between 33-45 within 50, 100, 500 + miles of the major metropolitan city I live in!!!!!! Where is real ( live) customer service ???
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Response from developer

We're sorry to hear this! Regarding not hearing back from our Customer Support team, are you contacting us through the contact form in our help center? Also, please make sure you check your junk mail to make sure our replies have not ended up there. We definitely want to assist you!

Waste of time, money and effort

Over the course of my life, I have used JDate for years, and twice paid for 3-6 months of their subscription service. I have had just about as much luck us in this app as the Hindenburg engineers would have had by tackling their problem with a fire extinguisher.
Having tried to use it, I feel informed in giving my opinion that this product, and its associated services, are a waste of time, effort and money.
For G-d’s sake, it charges you around twice what other services do for basic functions (such as the ability to send messages), that 90% of other services give for free.
If you are a man trying to use JDate to find a Jewish woman to date, I recommend as an alternative; screaming into a well. You will receive more responses that way than from other users for the service team for this product.
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Response from developer

We appreciate you taking the time to provide your feedback. We are truly sorry to hear that your experience with the app was disappointing. Please reach out to our dedicated Customer Support team so we can discuss your comments in greater detail.

Decent

It’s ok don’t know why they made a new app from the old one

Response from developer

Thank you for sharing your thoughts with us. Your feedback is important, and we encourage you to reach out to our Customer Support team so we can take your comments into account.

Terrible customer service; terrible app

I’ve been trying to get help with this app for months and I get no response when I send a message. I need to speak with someone! I’ve had no matches for months even when changing my “ preferences”. The last ones were men from other countries far off my preferences and when they finally removed them ( I wrote many times) I’ve had no matches for months even though I experimented and changed preferences a number of times !! I write them and get no response and no help!
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Response from developer

We're sorry to hear this! Regarding not hearing back from our Customer Support team, are you contacting us through the contact form in our help center? Also, please make sure you check your junk mail to make sure our replies have not ended up there. We definitely want to assist you!

Scam

I bought a year premium subscription in Oct 2025 through the App Store. Within weeks of my membership , the system blocked access to my account.
I contacted jdate customer service numerous times requesting a refund but was told a refund had to go through Apple since membership was bought through App Store . Both Apple and jdate bounced me around and sloughed off ownership of the refund request until Apple denied my claim.
Jdate CS is only via email which is slow , arduous and very frustrating!!
Stay away from app as it seems to have chronic issues that result in glitches which block access to one’s account and lacks technical support as evidenced through my experience and others based on the many reviews.
This seems to be a scam to money grab !
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Response from developer

Thank you for sharing your feedback. It is correct that Jdate does not have the ability to issue any refunds if the purchase was made through the app store. Also, we do have certain procedures in place to help keep Jdate a safe place for all of our members, but occasionally mistakes happen. If you think your profile was incorrectly blocked, our Customer Support team will be happy to take a closer look and assist you.

Suboptimal algorithm and limited options

The main problem is the male options for a female user. Let’s start with the fact that half of the male users have self-reportedly other religions, which already beats the purpose of the app. But here is the side-by-side comparison of the male options on jdate and on the more popular “H”, non-j, dating app. “H”options are an average of 6.5 among 100 filtered options, while for jdate the average was 2.5 among 20 (lightly) filtered options, which left me basically with an average 5 among 2 decent options. These are my personal approximate ratings obviously. But I would say from experience thay “H” feels 500 times better than Jdate. This is my honest take on it.
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Response from developer

Thank you for taking the time to share your feedback! This site is an online community created specifically for singles to make new friends or to find a life-long partner who shares similar values, traditions, and beliefs. We permit anyone to participate on the site as long as they abide by the Terms and Conditions of Service. We’re sorry the filter options haven't met your expectations, and we invite you to contact our Customer Support team so we can take your comments into account."

Rejection at scale

Don’t pay the outrageous premium that they upsell.

Glitchy af

Super glitchy and no matches unless you pay

Been taken for a fool

Let me tell about my experience with an app.

I had used it a few years ago and found a limited number of profiles in my age range even in a city of 2 million.

I decided to return to the app having noticed that it has been overhauled.

I plunked down an annual payment and here is what I got:

If you swipe left and decide to reconsider a profile, it is gone and apparently would no longer show up for you.

After a few visits, I exhausted about two dozen profiles, and even though I wanted to reconsider one or two, that train has left the station.

Instead, the app would offer random profiles from all over the country which is really impractical and of no use for most people, me included.

I see that the developers would leave their comment to say how sorry they are that a user is disappointed, but they don't really mean it.

I plan to delete the app, lest it reminds me for being taken for a fool.
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Response from developer

Thank you for your feedback. We’re sorry the app hasn’t met your expectations, and we invite you to contact our Customer Support team so we can take your comments into account.

Subpar

Feels like Jdate gave up on developing the app and offer matchmaking services at premium. Match.com is so much better.

👀Serious problem with account management and security issues ⚠️

My experience with JDate was deeply concerning. A user pressured me to move the conversation to another app to “verify” my identity. For safety reasons, I declined, as I had already completed JDate’s verification process.

After setting this boundary, I was reported as a fake profile and my account was blocked without proper investigation or review of the conversation. Support took over a week to respond.

I was later asked to submit my passport, which I did. At that point, I clearly requested the permanent deletion of my account and cancellation of my subscription. Instead, my account was reactivated without my consent, and my requests were ignored.

This reflects poor handling of security issues and account management. I would not recommend this app.
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Response from developer

We've received your feedback, and we sincerely apologize for the frustration you’ve experienced. Your safety and satisfaction is important to us. If you would kindly connect with our Support Team, they are ready to listen and assist you further.

Pathetic

Horrible. It kept logging me out and tried to re-bill me. A pathetic app for a pathetic company as they see the reviews and somehow managed to make the app even worse than it already was.

Glitches and restrictions

Why download the app when it makes you continuously sign in and restate your cookie preferences despite saving them every single time? Why restrict potential matches to a few per day for paying members? Why show the same profiles as “new” when you’ve already matched with or turned down a potential match? I wish I hadn’t paid for a year. The service is mediocre at best and the app is awful.
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Response from developer

Thanks for getting in touch—we’re sorry you’ve run into trouble. Your feedback is important to us, and we want to make sure you get the help you need. Please reach out to our Customer Support team so we can work with you to resolve this.

Extremely low match rates

The match rate is well below 1%, making me think most of the users I’m being shown are dormant accounts.

Worst waste of money and no refund no choice run around

Paid for six months went one month with no options kept writing customer service did everything asked still doesn’t work and out a six month membership , little to no selection and my preferences are not specific. Super disappointing-total “Shonda”

Response from developer

Thank you for bringing this to our attention. We’re very sorry to hear of what you have experienced, and we understand how frustrating this is. Please contact our Customer Support team directly so we can look into this and make it right.

Terrible app

The service is not terrible. It is what it is; an old school niche dating site for Jewish singles. But the app is almost comically unusable. It’s really funny how they screw up even basic functionality like sign-in. It's a genuinely bad app.

Annoying Notificationd

If not premium you are bombarded with notifications that u can’t turn off about people liking your profile but can’t see who they are. A very bad marketing ploy to get one to pay money for a premium upgrade.