Horrific and here’s why
I just joined this app for the first time. Seems as if both customer service and IT support and app development have left the buildiITpletely. not only did I get the highest paying to your account at clocked in at $200 annually. I found very quickly startling revelations. First and foremost, the most important one preferences that I selected from my partners to be filtered out are not filtered out. If you want to test it, you can see for yourself for example unselect orthodox Jews from your preference and you’ll still get orthodox Jews in your list. Secondly, as the highest paying to your account, they limit your intros to 20 intros and make you buy more which is audacious to say the least. Lastly, their customer service section icon leads you to enter a chat at which point you submit your grievance or request and you get an error message that says the ticket system doesn’t function. As far as I’m concerned, unless these things are responded to publicly in some sort of social media campaign announcement via the ex platform or basic news to make people understand that this app is no longer primarily supported by the developer. I highly recommend that you don’t subscribe to the services and look elsewhere. They also limit you from entering your social media information, cell phone, information and other app communication usernames by means of AI filtering. They force you to be on the platform and utilize their platform for communications relying on you to pay for it subsequently I’m more than positive. They also don’t permit the party that you’re liking to respond to you and kind without having a paid account as well. I haven’t confirmed that last part but given the situation I’m more than positive that that’s the case. Those of us who have our safety concerns met and have established separate telephone numbers and specialized apps to function and guard our protection while enabling communication do not require apps to govern our security, and in fact we do require us or rather them to ask us these questions so that our security concerns are met in a more appropriate fashion. Like many other apps this app is simply a way for a company to collect data on people and make money simultaneously.
Show more
Would Not Recommend
The app requires you to log in every time it’s closed, and it will randomly suspend user accounts if they remain inactive. Of all the dating apps I’ve tried (JSwipe, Tribe, Lox Club, Hinge, and others) this one has been the worst by far. And these are only a few of the many issues I’ve experienced with the app. I hate to leave such a negative review for a dating app dedicated to a cause I truly believe in (Jewish dating), but my experience has been so disappointing that I wouldn’t want anyone else to go through the same frustrations, especially given the lack of customer support.
Show more
Data manipulation
After using and observing this app for some time now and talking to my friends who used this app, I can say with full confidence that they’re playing a dirty game by not showing the full options of the members and limiting them so you’ll keep your membership as long as possible. I do not recommend this app.
Show more
Waste of money
I thought paid sites should give something in return for the money people spend. Turns out they are happy to take your money and not give anything in return. The pool of available matches is very small. To compensate for this they give you prospects from other provinces. The settings do not matter. You can set a distance for 20 miles from Toronto and get ALL prospects from QC or MB. If they happen to be in Ontario they come either from Ottawa or Windsor that by any measurements are much further than 20 miles from Toronto. There is no “satisfaction guarantee”, and once you paid you can’t get your money back. Very poor business practice and very poor site. Completely disappointed!
Show more
Terrible
Worst app I have ever used. Technically very poor with the settings very difficult to manipulate more important to criteria I have entered is not being used by the app and I I’m only getting selections from a jurisdiction, not even
close to where I prefer.
close to where I prefer.
Response from developer
Thank you for sharing your feedback with us. You will see suggested matches based on your pre-selected preferences under the "Recommended" page, while seeing suggested matches that may not fit all of your preferences, but still could be a great fit, under the "Discover" page. Sometimes, adjusting your preferences can open up more potential matches and improve your results. If you’d like guidance on how to make these changes, our customer support team is always here to help. We can also offer assistance with any technical issues you may be experiencing if you reach out with more information!
