Jeju air appears to be a legitimate app. The AppsHunter Legitimacy Score for Jeju air is 83 out of 100 points across 7 verification signals from App Store and developer data.

Jeju air User Reviews

Name: Jeju air
Rating: 1.6 (7 reviews)

Jeju air

Jeju Air. co., Ltd

💼 Business

✈️ Travel

Customer Experience

Positive experience19.9% of reviews

Neutral3.9% of reviews

Negative experience76.2% of reviews

~ Based on 307 written reviews from the US App Store.

Is Jeju air Safe?

Not enough ratings yet to assess Jeju air.

Is Jeju air Legit?

Jeju air appears to be a legitimate app. AppsHunter Legitimacy Score for Jeju air is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Horrible app experience

They advertised a new customer coupon only to not allow me to use it at checkout. Another coupon to turn on push notifications only to not give that either. Finally when I gave up on getting the coupons to work, I couldn’t even check out. Tried on the app, on desktop Google Chrome and on desktop microsoft edge. All three came to be not working. Worst user experience I’ve ever had in an app

Ibrahim_1999

17 days ago

Response from developer

We sincerely apologize for the inconvenience caused. We will make every effort to improve our service and prevent similar issues from occurring in the future.

비회원 로그인 불가

아이폰14프로에서 작년 여행까지는 잘 썼었습니다.
지금음 iOS 26.6.1 인데,
“앱다운 고객님들께만 드리는 혜택” 모달이 “비회원 로그인”을 막고 다른 기능으로도 가지 못하게 먹통으로 만들어요.

아이패드넘어려워

18 days ago

まともに動作確認ができていないアプリです

まずキーボード入力に不具合がある。1回タップで2回入力される。ストレス
また別会社で予約したチケットをこのアプリで参照してパスポート情報を入力してもマイページの予定に登録されず、毎度予定無しとでるので飛行機に搭乗できるか不安です。大切なことなのになにもできないアプリです。

もちもちちーず?

18 days ago

예약확인이 안돼요

항공앱인데 예약확인이 안되면 어떡합니까? 개발자 뭐합니까?

Qppdjxusnw

19 days ago

Response from developer

Qppdjxusnw 고객님, 불편 드려 죄송합니다. 남겨주신 내용은 일시적 오류로 파악되며 앞으로 더욱 노력하는 제주항공이 되겠습니다.

Why is name change so hard?

I’ve never experienced changing my name on a ticket or an account to be so tedious. My name hasn’t changed either.

When creating my account it requested only first and last name, no ability in the first name line to put a space for a middle name. I wanted to lock in my booking so I didn’t think much about it. Then when I worked on booking the ticket it requested first, middle, and last as shown on passport. I tried to edit it to include my middle name but the app would only use my name from my account sign up. I booked the ticket and now have to work with customer service to request a formal name change.

Very strange, after booking flights to and from so many countries globally this one is a first. It shouldn’t have to be so difficult…

rachi h

23 days ago

App seems to be garbage

Can’t even look up my flight. Can’t get further than that.

Takooda

a month ago

터치후 반응속도가 느려요 ㅠㅜ

저만 그런가요? 홈페이지 사용은 안그런데…
터치를 몇번씩 하게 만드네요

냥이바보

a month ago

비회원로그인이 안되면 비회원로그인이 왜있노

진짜 쓰레기같음 다른 여행플랫폼에서 수수료 더 내고 쓰는게 훨나음 여행다니면서 항공권때문에 답답한 상황이 두번있었는데 두번 다 제주항공에서 직접 예매할때였다 결제를 했는데 표확인이 안되니까 미치겠네

저혜여이

a month ago

어플 느림

타 항공사에 비해 어플이 매우 느림

jejuairkim

a month ago

Response from developer

jejuairkim 고객님, 남겨주신 소중한 의견 확인했으며 개선될 수 있도록 노력하겠습니다. 이용에 불편 드려 죄송합니다.

Worst travel app in existence

User experience is slightly worse than being water boarded at Guantanamo bay. Do not fly this airline, do not use this app.

Angry in sf

a month ago

App is always down

I have a hard time checking the details of my flight because the app is always down

Xiao Huar

a month ago

Response from developer

We sincerely apologize for the inconvenience caused. We will make every effort to improve our service and prevent similar issues from occurring in the future.