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Jersey City Connect

Jersey City Connect

by City of Jersey City

70 ratings
14 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • June 1, 2016
  • May 21, 2026

Developer

City of Jersey City
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Jersey City Connect screenshot #1 for iPhone
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About

Access essential City services and report issues directly to local government. Stay informed about community updates and engage with your municipality.

✓Access City services
✓Report local issues
✓Stay informed on updates
✓Engage with municipality
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What's New in Jersey City Connect

6.5.0

May 21, 2026

- This release introduces full landscape orientation support across all primary application tabs to improve accessibility and viewing flexibility.

User reviews

Most RecentHighest RatedLowest Rated

Needs improvements

This has great potential but a number of sub app links do not work or have broken sites
hertugvdukizfvhertugvdukizfv

Useless

The app is useless if it never loads AND IT NEVER LOADS. Not on WiFi, not on LTE, certainly not 4G.
BluAbyssBluAbyss

App 5 stars. City Response 1

This app is a fantastic idea! I only wish the city would address complaints in a more timely fashion - especially those that pose a safety concern.

So keep the app! And step up responders!
BeautyNerdNYCBeautyNerdNYC

Doesn't work

This app seems to be written by an 8-grader. Messages section always shows No internet connection. There is no way to follow up on your requests.
urdunellourdunello

Horrible

Supposedly this is an upgrade to the old platform. Both apps are completely useless. Nobody is monitoring the app or the complaints except for the people making them. Some response. Smh! You're better off dialing 911 to get your issues/complaints resolved. All posts have to be reviewed before being posted, essentially you're being censored. If you write the truth it gets removed before it's even posted. What a waste.
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DreamersLullabyDreamersLullaby
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FAQ

What is Jersey City Connect?

Jersey City Connect is a mobile application designed to provide residents with a centralized platform for accessing city services and reporting local issues directly to the municipality.

Is Jersey City Connect free to use?

Yes, Jersey City Connect is completely free to download and use. There are no hidden costs or subscription fees associated with accessing its features.

What devices does Jersey City Connect support?

Jersey City Connect is available for iPhone and iPod devices. It is not currently supported on Android or other platforms.

How often is Jersey City Connect updated?

The app was last updated on January 2, 2019, with version 5.1.11. While the last update was in 2019, users can expect continued functionality for accessing services and reporting issues.

What is the age rating for Jersey City Connect?

Jersey City Connect has an age rating of 12+, making it suitable for users aged 12 and older.

How accurate is the information provided by Jersey City Connect?

The app provides direct access to City services and reporting mechanisms, aiming to connect users with official municipal information and processes.

Can I report non-urgent issues through Jersey City Connect?

Yes, the app is designed for reporting various local issues, allowing residents to easily communicate with the city government about community concerns.

What do users like about Jersey City Connect?

Users appreciate the convenience of accessing city services and reporting issues through a single, easy-to-use application. The app has a strong rating of 4.5 stars from 66 ratings.