Jersey City Connect User Reviews

Customer Experience

Positive experience50.0% of reviews
Neutral7.1% of reviews
Negative experience42.9% of reviews

~ Based on 14 written reviews from the US App Store.

Is Jersey City Connect Safe?

Jersey City Connect appears safe based on user ratings. AppsHunter Safety Score for Jersey City Connect is 86/100.

This assessment is based on 70 user ratings, with an App Store average of 4.5/5.

Safety Analysis

84.8% of ratings point to a safe experience
7.6% of ratings suggest some concerns
7.6% of ratings point to a risky experience

~ Based on 66 App Store ratings for Jersey City Connect.

Is Jersey City Connect Legit?

Jersey City Connect appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Jersey City Connect is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs improvements

This has great potential but a number of sub app links do not work or have broken sites

Useless

The app is useless if it never loads AND IT NEVER LOADS. Not on WiFi, not on LTE, certainly not 4G.

App 5 stars. City Response 1

This app is a fantastic idea! I only wish the city would address complaints in a more timely fashion - especially those that pose a safety concern.

So keep the app! And step up responders!

Doesn't work

This app seems to be written by an 8-grader. Messages section always shows No internet connection. There is no way to follow up on your requests.

Horrible

Supposedly this is an upgrade to the old platform. Both apps are completely useless. Nobody is monitoring the app or the complaints except for the people making them. Some response. Smh! You're better off dialing 911 to get your issues/complaints resolved. All posts have to be reviewed before being posted, essentially you're being censored. If you write the truth it gets removed before it's even posted. What a waste.
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This is embarrassing to Jersey City

I can't understand how how a municipality could release such a horrible app. Great idea to get feedback from the community but horrible execution in developing an "app"... this is basically a collection of iFrames inside an app.

Waste of time

I've reported multiple issues, and the city is doing nothing to fix them. Don't bother downloading this app.

Modern Gov?

JC is a leader is gov modernizing itself. Beautiful!

This is a hidden treasure

I found out about a free workshop for small businesses on book-keeping through this App. Great resource, I am rsvp-ing for next month's workshop too. I hope more Jersey City people find out about this app and take advantage of what it has to offer.

The city doesn't actually do anything apparently

I've used this app to report several issues in my neighborhood with no follow up or actual resolution by the city.

Not sure what the point of having this if nothing actually gets accomplished.

Good communication

However, the result of issues are unknown

Great app

Very useful!!

Love this app; hate that it keeps asking for review

My initial review was 5 stars. But I'm tired of being asked to "rate this app" so I took away one star because I was annoyed.

Great app

Could use an iPad version