Convenient
Zoom everywhere in Jerusalem, and just drop off bike. Ah, app has Israeli glitches, they will fix it. It Does not take the fun away!
Awful Customer Service and Poor Bikes
After using Jerufun for about 20 rides, I have to say that many of the bikes do not work and often times the ride will not end and they will keep charging you. Customer service is nonexistent. lots of improvement is needed in this product.
Response from developer
Hi, Thank you for reaching out to our support team. We sincerely apologize for the issues you’ve experienced with the app; we take user feedback very seriously and are committed to resolving this as quickly as possible. To help our technical team investigate the matter and provide a direct solution, could you please provide us with your phone number? Please send the details to info@jerufun.co.il, and one of our developers or support specialists will contact you shortly. Thank you for your patience and for helping us improve our service. Best regards, The Jerufun Development Team
שירות מעולה ודרך מעולה להתנייד ולעשות כושר
ירופאן הוא שירות מעולה, שמאפשר להתנייד בעיר באופניים שמתוחזקות על ידי החברה ולשפר את הכושר. השירות לקוחות שלהם מעולה כך שגם אם יש תקלה או בעיה היא מקבלת התייחסות מהירה ונדיבה.
Easy to use, friendly interface
Easy to use, friendly interface
Works mostly
I’m surprised they only have 1.3 stars it has mostly worked for me… they do have strict Shabbat restrictions but so does all Jerusalem… I have had issue docking but they called me and fixed the issue.
