Jet's Pizza User Reviews

Customer Experience

Positive experience32.6% of reviews
Neutral5.8% of reviews
Negative experience61.6% of reviews

~ Based on 432 written reviews from the US App Store.

What users say

Is Jet's Pizza Safe?

Jet's Pizza appears safe based on user ratings. AppsHunter Safety Score for Jet's Pizza is 93/100.

This assessment is based on 55,383 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 48,842 App Store ratings for Jet's Pizza.

Is Jet's Pizza Legit?

Jet's Pizza appears to be a legitimate app. AppsHunter Legitimacy Score for Jet's Pizza is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Phone order

They do not pick up the phone

Good Pizza, Junk App

App looks like it was coded in 2008. Please update this thing to something usable.

Boo

App is just an internet explorer interface. It’s boo boo

Wow

I was charged $4 for a tip when I didn’t ask to tip.

Waiting

Ordered pizza an hour and a half ago and still waiting.

Perfect corners

Always a great pizza

App opens to browser

Terrible app that opens into the browser. You put where you want to order from in the app and then it changes when it forces you to open the browser. Why have an app?

Pizza time

Pretty consistent getting a quality product. Good deliveries, always hot!
Thanks

5/5

FAVORITE PIZZA EVER!!!

Ordering on web

Couldn’t order the Mix n Match. Had to call

Tasty and Easy

Jets has the best crust and is so easy to order on the app!

Online order sucks👎🏾

Why have a promotion that doesn’t works. 🤷🏽‍♀️

Doesn’t work

This app is terrible. Sends you in circles telling you to log in to use coupons when you are already logged in.

App is glitching

Is charging for orders but not going through.

Just kind of Unusable

Very clearly a web app masking as a mobile app. UX is not intuitive and it seems like it takes me multiple tries and so much frustration to place an order. I tried to use loyalty points and it basically crashed the web and “mobile” app.

Worst app and website

The pizza is hands down the best but the app and the website are horrible.

Worst service ever

I tried to order online and system wasn’t working. Frozen! So I did text to order and it would not let me checkout. Once again, frozen. So I called and got a Bot that didn’t get my order right after 2 attempts so I asked for a real human person. She didn’t get it right at first either but eventually did. She refused to give me the 15% off as offered by the Bot and for text to order. I shouldn’t be penalized because your processes don’t work! ANY OF THEM! You just lost a sale and any future orders from me. Terrible customer service and very poor technology used.
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App awful!

App nor website will load. Cannot order from you even if I wanted to.

On line app is horrible

Cannot get an order to process. Defaults to pick up

Network error

Trying to place order; keeps giving network error. Then will not allow me to apply code because it thinks I already used it…which I did but was not able to submit order. What a joke.