Potbelly Sandwich Works

Potbelly Sandwich Works

Order ahead and earn rewards!

165K ratings
336 reviews
#123 in free Food & Drink
🌟 Lifestyle
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • March 13, 2014
  • July 20, 2026

Features

Potbelly Sandwich Works screenshot #1 for iPhone
Potbelly Sandwich Works screenshot #2 for iPhone
Potbelly Sandwich Works screenshot #3 for iPhone
Potbelly Sandwich Works screenshot #4 for iPhone
Potbelly Sandwich Works screenshot #5 for iPhone
Potbelly Sandwich Works screenshot #6 for iPhone
iphone
ipad
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About

Easily order your favorite toasted sandwiches, salads, and soups ahead of time. Sign up for rewards to earn coins towards free food with every purchase. Enjoy convenient delivery or in-shop pickup.

Streamlined menu browsing
Simple order customization
Fast checkout process
Easy rewards tracking
Delivery and pickup options
Catering services
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What users say

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+1

What's New in Potbelly Sandwich Works

8.10.0

July 20, 2026

Ordering Just Got Smarter! Before you browse the menu, confirm your pickup or delivery location to see your favorites and nearby shops, helping your order get to the right place every time. We've also improved pickup detection to recognize your arrival faster and more accurately. Less waiting around, more sandwich in hand.

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Charts

Top Free

📈 123+43

Food & Drink

This app rose +43 positions in Food & Drink chart.

Last updated on July 20, 2026.

User reviews

Ok but rarely takes gift cards

App works well with selecting items and cart updates with different order customizations. But app seems very selective when it comes to accepting gift cards as a payment type. I’ve been able to use a gift card once or twice through the app but most of the time I get a something went wrong error. Then I take those same gift cards to the store later and they are accepted without an issue.
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Delivery sucks

Ordering for delivery is always hell once you place the order there is no further updates and the delivery is never on time and when calling the store i ordered from they are even less help. I love the food but getting food delivered is such a hassle that it makes me not even want to eat from there at all. Also the drivers never actually call they just leave your food on the ground
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Any problems

If you have issues like missing items, they require you to call the store and go on hold for 10+ min

Tracking not working

The app no longer shows a map of the delivery orders. So I have no idea how close the delivery driver is to my door.

Update failed, now fixed, works great

Easy to use.

User experience

🐞

Reported Bugs

4 issues

App crashing or freezing

Bug

Payment processing issues

Bug

Lost order history and rewards points

Bug

Incorrect or missing menu items in orders

Bug

Requested Features

5 requests

Ability to save and reorder past orders

Feature

Option to pay in-store without placing an order

Feature

Better integration with rewards program

Feature

More customization options for sandwiches

Feature

Notification when items are out of stock

Feature

FAQ

What can I order through the app?

You can order a variety of Potbelly favorites, including oven-toasted sandwiches, salads, and soups. The app features a streamlined menu to help you find your cravings quickly.

How do I earn rewards?

By signing up for Potbelly Perks, you'll earn coins with every order. These coins can be converted into treats and you can track your progress directly within the app.

What are the ordering and pickup options?

The app offers both delivery and in-shop pickup options, allowing you to enjoy your Potbelly order wherever you are. You can also use the app for catering orders.

Is the app free to use?

Yes, the app itself is free to download and use. While there are no upfront costs to use the app, you will be making purchases for food and potentially encountering ads.

What makes this app different from the old one?

This app has been rebuilt from the ground up to offer a faster, easier, and more rewarding mobile ordering experience. It focuses on quick browsing, simple customization, and fast checkout.