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Portillo's

Portillo's

by Portillo's Hot Dogs, LLC

803 ratings
447 reviews
#136 in free Food & Drink
🍔 Food & Drink
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • July 14, 2016
  • February 18, 2026

Features

Developer

Portillo's Hot Dogs, LLC
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Portillo's screenshot #1 for iPhone
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iphone
ipad
📉no. 136
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❓5 answered
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About

Discover and order iconic Chicago-style hot dogs, Italian beef sandwiches, and other signature dishes. Customize your meals, save favorites, and enjoy convenient pickup or delivery options. Plus, get a free slice of chocolate cake on your birthday.

✓Order signature Chicago-style dishes
✓Customize orders precisely
✓Save favorite orders and locations
✓Track delivery in real-time
✓Multiple pickup options
✓Free birthday cake reward
Show original description

What users say

Summarized from real user reviews of Portillo's. Based on 803 reviews and a 1.9/5 average, it highlights the 5 positives and 7 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Easy to order
  • 👍Customization options
  • 🚀Seamless ordering process
  • 👍App is very easy to use
  • 🚀Fast and efficient

Negative things

  • 🐛Ordering issues
  • 🐛App crashes
  • 🐛Login problems
  • 🐛Rewards not working
  • 🐛Buggy app
  • 🐛Unreliable app
  • 🐛Frustrating experience
See all reviews

What's New in Portillo's

4.8.4

February 18, 2026

App loading screen updated.

Charts

Top Free

📉 136-1

Food & Drink

This app dropped -1 position in Food & Drink chart.

Last updated on October 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Lousy app

Ps. Wallet doesn’t work with app. Fill out a bunch of info and app, website, perk card, nothing works. Corporate should be fired. Quality restaurant is circling the toilet drain thanks to Corporate.
WwwwwwjudjrbdWwwwwwjudjrbd

Wonderful restaurant and app

The food is delicious, and the app works well. I’m glad I can order for delivery and earn rewards.
SpringLady0321SpringLady0321

new user

if i could give this a minus 5 i would
MrHyde-61MrHyde-61

Delete, reinstall, turn on WiFi

Try deleting the app and then re installing it, I was able to login. Also, if you’re stuck on the page with the spinning circle verifying you, try turning on your WiFi and refreshing. I’m able to be logged in again. 3 stars for my troubles
Found a trickFound a trick

This app doesn’t work most of the time

Frequently I get a message that I am unable to access the information, I need to retry, and this app is only good in North America. I AM IN N.A.!!!! I remove the app, add it back, and it still doesn’t work.
halehuahalehua
See 442 more reviews

User experience

🐞

Reported Bugs

5 issues

App only works in North America

Bug

Can't create an account

Bug

Endless login loop

Bug

Ordering process not working

Bug

Rewards not syncing properly

Bug
✨

Requested Features

5 requests

Ability to customize orders

Feature

Separate pickup line for online orders

Feature

Integration with Apple Pay

Feature

Ability to check rewards balance

Feature

More menu options in the app

Feature

FAQ

What kind of food can I order through the app?

The app allows you to order Portillo's famous Chicago-style hot dogs, Italian beef sandwiches, chopped salads, cheese fries, homemade chocolate cake, and chocolate cake shakes. You can customize your orders to your exact preferences, ensuring you get your meal just the way you like it.

How does the birthday reward work?

By joining Portillo's Perks through the app, you can receive a free slice of their famous Chocolate Cake on your birthday. You'll also receive a free slice on your half birthday and your sign-up anniversary, making it a sweet deal throughout the year.

What are the pickup and delivery options?

The app offers three convenient ways to get your food: delivery from your nearby Portillo's, pickup inside the restaurant, or curbside pickup at participating locations. You can track your delivery orders in real-time and receive status updates.

Can I save my favorite orders?

Yes, the app allows you to easily save your favorite orders and locations. This feature enables quick reordering and helps you efficiently access your most frequently chosen meals and preferred Portillo's restaurants.

Is the app free to use?

Yes, the Portillo's app is free to download and use. There are no upfront costs associated with accessing its features, including ordering, customization, and loyalty rewards like the free birthday cake.