Portillo's

Portillo's

by Portillo's Hot Dogs, LLC

803 ratings
441 reviews
#154 in free Food & Drink
🍔 Food & Drink
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • July 14, 2016
  • February 18, 2026

Features

Portillo's screenshot #1 for iPhone
Portillo's screenshot #2 for iPhone
Portillo's screenshot #3 for iPhone
Portillo's screenshot #4 for iPhone
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ipad
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About

Discover and order iconic Chicago-style hot dogs, Italian beef sandwiches, and other signature dishes. Customize your meals, save favorites, and enjoy convenient pickup or delivery options. Plus, get a free slice of chocolate cake on your birthday.

Order signature Chicago-style dishes
Customize orders precisely
Save favorite orders and locations
Track delivery in real-time
Multiple pickup options
Free birthday cake reward
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What users say

See all reviews

What's New in Portillo's

4.8.4

February 18, 2026

App loading screen updated.

Charts

Top Free

📉 154-4

Food & Drink

This app dropped -4 positions in Food & Drink chart.

Last updated on August 8, 2026.

User reviews

Where are the perks?

There’s no obvious way to see offers or perks on the app.

Terrible App

Loyalty doesn’t pay off when you can’t use the app. A serious disconnect from the app and the website. Getting perks is near impossible. Good thing there’s other places I could go that does reward its loyal patrons.

App dosent work at all

See title for details

Log in issues

App does not work correctly. When you set the password, it won’t you in with your password. You have to reset your password and then log in again…more than once!

Garbage app design. Fire someone!

Such a bad design. Can't see rewards, have to use website to do most things. Doesn't have a scannable code to use at register. If you don't want a rewards program, that's fine... better than having one and harassing us every time we try to use it!

User experience

🐞

Reported Bugs

5 issues

App only works in North America

Bug

Can't create an account

Bug

Endless login loop

Bug

Ordering process not working

Bug

Rewards not syncing properly

Bug

Requested Features

5 requests

Ability to customize orders

Feature

Separate pickup line for online orders

Feature

Integration with Apple Pay

Feature

Ability to check rewards balance

Feature

More menu options in the app

Feature

FAQ

What kind of food can I order through the app?

The app allows you to order Portillo's famous Chicago-style hot dogs, Italian beef sandwiches, chopped salads, cheese fries, homemade chocolate cake, and chocolate cake shakes. You can customize your orders to your exact preferences, ensuring you get your meal just the way you like it.

How does the birthday reward work?

By joining Portillo's Perks through the app, you can receive a free slice of their famous Chocolate Cake on your birthday. You'll also receive a free slice on your half birthday and your sign-up anniversary, making it a sweet deal throughout the year.

What are the pickup and delivery options?

The app offers three convenient ways to get your food: delivery from your nearby Portillo's, pickup inside the restaurant, or curbside pickup at participating locations. You can track your delivery orders in real-time and receive status updates.

Can I save my favorite orders?

Yes, the app allows you to easily save your favorite orders and locations. This feature enables quick reordering and helps you efficiently access your most frequently chosen meals and preferred Portillo's restaurants.

Is the app free to use?

Yes, the Portillo's app is free to download and use. There are no upfront costs associated with accessing its features, including ordering, customization, and loyalty rewards like the free birthday cake.