Difficult to contact
My app is not working and I have paid for a years subscription. I emailed but no answer.
Its not free
You should tell it before I just wasted my 5 min after installing this..
Not free like pillars
I was excited to see this within the pillars app but so disappointed to see it doesn’t even have a free option. I hate all apps that try to hide behind a trial and have no free option. Disappointed to see the same from this app seeing how it was recommended by Pillars
Great app
May Allah forgive me for my ignorance. I was not aware how ignorant I was until I downloaded this app. I have already learned so much. And I am implementing it as I learn. Alhamdulilaah. May Allah bless the makers of this app. Worth the money.
Adee review
Just Amazing 🤩
Knowledgeable app
This app has allowed me to gain a lot of knowledge and I love that there’s different courses. It’s really convenient to use especially when I’m commuting. It would be good to have an option to do more than 3 topics a day or choose how frequently you want to learn.
Jibreel
Salam, amazing app to learn or revise fiqh 🤲🏼 May Allah reward the Jibreel team
Amazing but not for free
I really like the app and the goal for the app to help the Muslim ummah! I have always wanted an app to easily learn fiqh and Islamic knowledge from with information from actual scholars. The only downside of the app is that you have to pay for it which I understand because it isn’t easy to create an app. I hope that insha Allah there can be a free or cheaper option in the future. Jazak Allah!
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👍🏿
Really nice so far 😊👌🏾👍🏿
Alhamdulillah!!!
Amazing app. Simple and effective.
This app is amazing
Helpful quick easy and good for learning your deen.
Beautiful and Informative
This app is worth every penny. I feel so much more confident in my deen now alhamdulillah. Jazak’Allah khayr for all your efforts!
Expensive
Salam alaykum
First things first,
I love the app. It is everything I was looking for, but sub Han Allah it costs 22.50 a month to learn about your religion.
I really wanted to learn but I didn’t think it would require hundreds of dollars a year. Sorry but I don’t recommend to young people who don’t have their own money.
First things first,
I love the app. It is everything I was looking for, but sub Han Allah it costs 22.50 a month to learn about your religion.
I really wanted to learn but I didn’t think it would require hundreds of dollars a year. Sorry but I don’t recommend to young people who don’t have their own money.
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I can’t recommend it enough!
I’m amazed at this app. This is so informative. I believe I’ve learned more from this app in 4 days than in many years. May Allah give abundance of Barakah to each and everyone who’s part of making this app. I’m beyond grateful.
For anyone who’s interested to increase their knowledge of Islam, Imaan and Ihsan download this app and be committed to daily lessons.
For anyone who’s interested to increase their knowledge of Islam, Imaan and Ihsan download this app and be committed to daily lessons.
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My review
I love this app it teaches me a lot cuz I do t have any ilm classes.
More transparency
I wish you told costumer that this is a paid app at the very beginning, before making the costumer take quizzes and waste their time in case they aren’t willing to pay. However overall good app and UI
Refused to give me a refund
I signed up for the 7 day trial and forgot to cancel, and was shortly charged the entire year £59 for an app that I never used.
Charging a full year immediately after such a short trial is very sneaky.
My refund request was rejected twice, so I contacted the developers with a heartfelt email appealing to their good nature, explaining my financial situation and asking for refund.
They never replied.
I eventually had to escalate with Apple customer service who were far more helpful than the developers themselves.
The lack of communication and unwillingness to help left me feeling that this app just wanted to take my money. I do not recommend.
Charging a full year immediately after such a short trial is very sneaky.
My refund request was rejected twice, so I contacted the developers with a heartfelt email appealing to their good nature, explaining my financial situation and asking for refund.
They never replied.
I eventually had to escalate with Apple customer service who were far more helpful than the developers themselves.
The lack of communication and unwillingness to help left me feeling that this app just wanted to take my money. I do not recommend.
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Great idea for an Islam learning app, but lacking in customer support
Downloaded this app to trial and see if it was worth a paid membership. Brilliantly designed and very user friendly. However it’s let down but the lack of app support (sent a query on four days ago via the email address and still no response). As well, I wanted my son to use it, so to help his development in the deen. However, once you select a DoB, it’s impossible to delete your profile and start afresh with new user’s DoB. Therefore, younger users will be privy to knowledge which contain mature themes. I believe with some focus on customer support, it can go far.
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Response from developer
Salaam Mm805 👋 I pray that you are doing well! JazakAllahu khayr for such detailed and thoughtful feedback. First, we sincerely apologise for the delayed response to your email - this is not the standard we hold ourselves to and we are actively working on improving our support response times. Regarding the DoB and profile issue, thank you for flagging this. We completely understand your concern about younger users accessing mature content and we are working on making profile management more flexible inshaAllah. We want Jibreel to be safe and appropriate for all ages. It warms our hearts that you want your son to benefit from the app mashAllah! Could you please email us again at salaam@jibreel.app referencing this review? We'd love to personally help resolve your account issue and ensure your son has the right experience. Barakallahu feekum - Jibreel Team
:(
claimed to want to help muslims learn about the deen but charge them immediately. great! let’s take our money from peoples pockets in the name of guidance
Amazing
The app was amazing. It teached me about things I never knew yet. I learned a lot about what a good Muslim does. It’s recommend.
