Difficult to contact
Its not free
Not free like pillars
Great app
Adee review
Knowledgeable app
Jibreel
Amazing but not for free
👍🏿
Alhamdulillah!!!
This app is amazing
Beautiful and Informative
Response from developer
Assalamu alaikum 👋 JazakAllah khayr for your beautiful words! It truly warms our hearts to hear that Jibreel is helping you grow in confidence in your deen. May Allah continue to bless your journey of learning 🤲 - Jibreel Team
Expensive
First things first,
I love the app. It is everything I was looking for, but sub Han Allah it costs 22.50 a month to learn about your religion.
I really wanted to learn but I didn’t think it would require hundreds of dollars a year. Sorry but I don’t recommend to young people who don’t have their own money.
Response from developer
Wa alaykum assalam L.el.s 👋 I pray that you are doing well! It really pains me so much to see you've left our team a 1-star review 😢 especially because you love the app! Our team have worked SO incredibly hard to build Jibreel from scratch and reinvent the way we learn fiqh. We want to make learning fiqh easy, simple and accessible. We completely understand that the price may feel high and we appreciate your honesty about that. As I'm sure you appreciate we have poured an incredible amount of resources, time and effort into making Jibreel exist. Unfortunately, in building an app like this you need a lot of skilled people including designers, developers, content managers and scholars! Making a high quality well-made app takes a lot of time and money. We're proud to say that we pay our scholars at Jibreel. We just launched a family plan to give families a cheaper option and are always exploring other ways to make Jibreel more affordable inshaAllah. We really would kindly request you re-consider removing this review! It has a significantly negative impact on our ability to grow and do good. We also pray that as we grow we will have a stronger ability to bring prices down inshaAllah too! We ask for your forgiveness and pray that you can keep us in your duahs 🤲 Barakallahu feekum Abdul-Rahman Co-Founder of Jibreel
I can’t recommend it enough!
For anyone who’s interested to increase their knowledge of Islam, Imaan and Ihsan download this app and be committed to daily lessons.
Response from developer
Assalamu alaikum 👋 SubhanAllah, your words truly touched our hearts! To hear that you’ve learned more in 4 days with Jibreel than in many years is the greatest reward we could ask for. May Allah shower you with abundance of Barakah as well, and reward you for encouraging others to learn their deen 🤲 Barakallahu feekum! - Abdul-Rahman, Co-Founder of Jibreel
My review
More transparency
Response from developer
Salaam Shadeeerhefigo 👋 Thank you for your feedback and for the kind words about the app and UI! You raise a valid point about transparency. We do offer a 7-day free trial so users can explore the full app before committing, and we're always looking to improve how we communicate this upfront. We'll take your suggestion on board and work on making it clearer from the start that a subscription is needed after the trial. We appreciate you taking the time to share this with us. Please do keep us in your duas 🤲 Barakallahu feekum - Jibreel Team
Refused to give me a refund
Charging a full year immediately after such a short trial is very sneaky.
My refund request was rejected twice, so I contacted the developers with a heartfelt email appealing to their good nature, explaining my financial situation and asking for refund.
They never replied.
I eventually had to escalate with Apple customer service who were far more helpful than the developers themselves.
The lack of communication and unwillingness to help left me feeling that this app just wanted to take my money. I do not recommend.
Response from developer
Assalamu alaykum Gremlins1 👋 I pray that you are doing well. I believe we did get back to you but appreciate there may have been some delay (we're a small and very stretched team)! I want to be transparent: all refund decisions are made by Apple and not by us directly. When users request refunds through Apple, we unfortunately have no control over whether they are approved or rejected. Please do reach out to us again at salaam@jibreel.app and I will personally make sure your email is responded to inshaAllah. We genuinely care about every single user and it pains me deeply that your experience left you feeling this way. We ask for your forgiveness and pray that you can keep us in your duahs 🤲 Barakallahu feekum Abdul-Rahman Co-Founder of Jibreel
Great idea for an Islam learning app, but lacking in customer support
Response from developer
Salaam Mm805 👋 I pray that you are doing well! JazakAllahu khayr for such detailed and thoughtful feedback. First, we sincerely apologise for the delayed response to your email - this is not the standard we hold ourselves to and we are actively working on improving our support response times. Regarding the DoB and profile issue, thank you for flagging this. We completely understand your concern about younger users accessing mature content and we are working on making profile management more flexible inshaAllah. We want Jibreel to be safe and appropriate for all ages. It warms our hearts that you want your son to benefit from the app mashAllah! Could you please email us again at salaam@jibreel.app referencing this review? We'd love to personally help resolve your account issue and ensure your son has the right experience. Barakallahu feekum - Jibreel Team
:(
Amazing
Response from developer
Assalamu alaikum 👋 Alhamdulillah, we’re so happy to hear Jibreel is teaching you new things about being a good Muslim! Thank you for recommending us. May Allah continue to guide you on this beautiful path 🤲 - Jibreel Team
