Canceled events with no notification
I purchased a subscription to Jigsaw specifically to attend their local single events. After subscribing, two separate events I had signed up for were canceled without any notification whatsoever. I only found out after checking the app myself. Selling subscriptions based on event access and then silently canceling those events with zero communication or follow-up is completely unacceptable service. Save your money until they figure out basic event management and communication.
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Nice people
I meet a lot of nice people. The hosts are nice.
Scam
This app and events is a scam. I used it for an event in Charlotte NC and was completely scammed out of my money when I went to place of the event only to find out that it had been cancelled or something and Jigsaw didn’t inform me otherwise. There were 3 or 4 other people there with me for the same thing and were also told the same thing I was told. I had paid $30 plus for this event and drove almost 40 minutes to find out it was cancelled with no prior knowledge. Completely unacceptable and a complete scam.
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Great idea, poor execution
I’ve been to 5 events, and all of them have been VERY uneven - one was 20 men and 4 women. This could be a great app/company if they would make sure the ratios are closer or at least manage expectations so that people don’t pay for an event that is nothing even remotely what is marketed. Additionally, I paid for a membership (because I really do like the idea of in-person events in today’s app culture) but kept getting emails about paying for membership, plus I’d get emails for events that are not in my city. As far as the app goes, it’s VERY slow when loading certain pages.
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Went to an event
It was a sausage fest
App is extremely invasive
The app asks for all kinds of personal information and photos and won’t let you opt out of it. Now I’m sure I’m going to get a ton of spam just because I wanted to go to one event. And they don’t give you the heads up about this before you purchase a ticket. Not worth it.
Hard to find a date, harder to cancel your membership
I’ve been trying to cancel my membership for about 6 months or so now, both emailing and “canceling” the service on their app. My credit card keeps getting charged and every time I do I dispute it, and my CC company never hears back from them. Save yourself a headache and don’t get a membership.
The concept behind this dating service is good, but after going more than once you realize it’s the same people going every time, and it gets to be a waste of time and money.
The concept behind this dating service is good, but after going more than once you realize it’s the same people going every time, and it gets to be a waste of time and money.
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A breath of fresh air
It so nice to have a place where you can meet people in REAL life on a weekly basis and it not cost an arm and a leg. I haven’t met my person just yet but doesn’t mean it won’t happen soon!
Great idea, jury’s still out
I’ve been to 3 events, and all of them have been VERY uneven - tonight was 20 men and 4 women. This could be a great app/company if they would make sure the ratios are closer or at least manage expectations so that people don’t pay for an event that is nothing even remotely what is marketed.
Scam
They cancel the event after you paid and they force you to get another event and they don’t refund the MONEY. If the event has been canceled why is still available for purchase?
MET MY HUSBAND
So it’s been three years since me and my husband have been married and we met in this app. Now idk what it’s turned into but I hope it’s helping people like it helped me. Thank you jigsaw !
Terrible
Just terrible
Horrible customer service
Signed up for paid yearly subscription yesterday.
I had a no show prior to signing up.
Tried to sign up for a new event today, and the app is telling me I can’t because my account is locked up for no-show.
What is the point of paying for a yearly subscription if I can’t sign up for events?
Contacted customer service. Been 48 hours and still no response.
I want to cancel the service and request a refund please.
I had a no show prior to signing up.
Tried to sign up for a new event today, and the app is telling me I can’t because my account is locked up for no-show.
What is the point of paying for a yearly subscription if I can’t sign up for events?
Contacted customer service. Been 48 hours and still no response.
I want to cancel the service and request a refund please.
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Horrible customer service, cash grab, look elsewhere
I booked an event and then decided to become a member within 48 hours. I had to cancel my ticket but since I had booked it before becoming a member they couldn’t refund my ticket. Seems like a pretty horrible way to treat new members. I would look elsewhere.
Terrible
Terrible App. Horrible Events. After buying waste of money tickets, they deceive and force you to download this junk app. There should be policy violation.
Great App! Fun Jigsaw Events! Super helpful team!
I attended a Jigsaw event in Seattle. It was a well organized event and I played table tennis at the event and made new friends there and met new people there. Great hosts at the event and very helpful team at Jigsaw! Highly recommend the Jigsaw events for a fun experience to meet new people!
Great events real people.
The event was well run and easy to connect with people. I appreciated how natural the conversations felt—nothing forced, just real interaction. Jigsaw created a space where you could show up as yourself and actually engage.
Jigsaw allows convicted felons fresh out of prison to harass women at events & r*pe them
Despite being told numerous times and given proof of the convicted felon that killed somebody harassing women, lying about his age, using aliases, jigsaw ignores every single complaint. Influencers and venue managers begged jigsaw to listen to the women and no one ever replies from jigsaw. Other companies ban him and have security at events to criminally trespass him. Jigsaw needs to act and check their email. We are posting this everywhere to protect women, he has followed and r*ped women after jigsaw events.
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Customer Service Unresponsive
I have been trying to create an account for a while and I keep getting Failed to sign-in messages. Also the ticket code isn’t working either. I’ve tried to use Messenger to communicate with someone, and nothing yet. I paid for an event and not I’m skeptical this is legit. Be wary of this company and app. I love the speed dating concept, but lack of IT assistance and communication is the worst part of this concept.
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Uncomfortable experience
So bad
