Sorting tray broken
I’ve always like this app, but some update a while back (app or iPadOS, don’t know) broke the sorting tray. If I drag a piece to it, it drops through the tray and onto the workspace underneath. Has anyone else noticed this? If so, why hasn’t been fixed. If it’s just me, what should I do?
Issue Resolved Best Jigsaw Game Available
I could not figure out how to delete a previous review I made, so I’m writing another. The big glitch was fixed once I was able to get in touch with app support. I love this game. I think it is by far the best jigsaw app out there. I have played it for years. All of my games and coins have been restored.
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Lost everything but Jigsaw World restored it.
I have been using this app for several years. I started on my desktop, then switched to laptop, and now I am using this on my iPad. I’ve never had to login when playing because all purchases and puzzles automatically saved on my iPad and I could continue where I left off. Then all of a sudden logging into the game using Facebook or apple was required. I selected apple and ALL of my progress was immediately lost. Instead of the system combining my current profile on my iPad to my Apple login, it was deleted, and created me a new profile. I contacted Jigsaw World and they found my previous profile from Facebook and they transferred my Facebook profile to my new Apple profile. Now I have all of my puzzles.
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Response from developer
Hi peaktoni, if you were playing on both a computer and an iPad previously, this means you were already playing linked with Facebook before (as Facebook was the only login option on computers prior to this update) - if you log back in with Facebook you should see all your progress. If you have any trouble with this at all, or wish to move your progress to Apple instead of Facebook, please don't hesitate to reach out to our team using the Contact Us option in the game and they will do their best to assist.
Giving up this app
This was one of my favorite games, but now that I have to link it to Facebook, I’m not going to play anymore. It was fine the way it was, why does it have to be linked to anything?
Love jigsaws
Love this, but! I has almost 200 jigsaws and about 1600 coins and they just disappeared so I’ve had to start all over again
