JM Connect User Reviews

JM Connect
JM Connect
Double A Solutions

Customer Experience

Positive experience74.2% of reviews
Neutral3.2% of reviews
Negative experience22.6% of reviews

~ Based on 31 written reviews from the US App Store.

Is JM Connect Safe?

JM Connect appears mostly safe based on user ratings. AppsHunter Safety Score for JM Connect is 71/100.

This assessment is based on 55 user ratings, with an App Store average of 3.6/5.

Safety Analysis

63.6% of ratings point to a safe experience
3.6% of ratings suggest some concerns
32.7% of ratings point to a risky experience

~ Based on 55 App Store ratings for JM Connect.

Is JM Connect Legit?

JM Connect appears legitimate, with a few gaps. AppsHunter Legitimacy Score for JM Connect is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

New business owner

I’m a new business owner and as you can imagine, it’s been stressful. I was keeping time with pen and paper however, JM connect has been a life saver. It has saved me so much time and effort. User friendly even for ppl who are not so tech-savvy.

Very very clunky

Like the majority of other reviews, the app is constantly crashing and kicking our employees out. With 34 employees this becomes a nightmare. They are not willing to make any upgrades to the system, even after multiple suggestions and complaints. Instead of improving the app they come up with a “workaround”. If you are expecting to be able to assign more than one break for an employee, don’t come here. Apparently, that’s far too technical for their developers to handle!
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Helpful Tool

This app helps me check on if my employees clocked in or not, if they get the work done. It also helps me keep track of customer communication!

We love it!

Very simple and easy for everyone to use. We use the app every day and never have any issues

Janitorial Manager is essential!

I was running my cleaning business still with pen and paper (don’t judge me, I am trying! lol). I not only have joined the digital world but I have realized how much time I was wasting with manual processes! We run leaner and are way more efficient. That saves me money and allows me the time to go out and land new jobs so I can grow! We are very happy with JM!
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Amazing!

JM connect has been a great tool for our team. It’s easy to use and helps us stay organized and improves our daily operations. Highly recommend!

Super Useful

Really useful for my team during daily operations. Keeps things clean!!

Mayaprather

I love the support I get from the company when I need help. They keep making improvements to make it work even better!!

Great app!

This app offers tons of information to run operations and helps communicate with employees better than texting or What’s App.

All in one!

This app lets me to follow my workload and better keep track of employee schedules, supply requests, and customer information.

Waste of Time

This App isn’t a help but a problem we have 20 employees and spend an hour to figure out how everyone is supposed to sign in on this useless app losing valuable time for work. This app is a mistake DONT USE THIS APP if you run a company it’s a waste of time

Great visibility into our operations

JM Connect has been a game changer. I can see across all locations in real time, become aware quickly about any issues, even track supply and equipment usage to avoid delays. I can do all this from my phone without having to be on site!

Saves my business time

Being able to see and manage all cleaning operations in one place has been huge for our business. It actually allowed us to reduce hours on our administration side by automating some of our processes. I’d highly recommend to any cleaning business!

The Best!!

This is the easiest and most streamlined app I have ever used

Plenty of issues

The whole geofence is a nice idea, however I have services 3 separate buildings, and thus far have had issues with it not allowing me to clock in due to being outside of geofence or location not being found. Back about a year ago or so the app worked great, roughly summer 2024 is when the issues popped up and have been steady since.
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Excellent App

The app works seamless for everything I need to do. Inspections, checklists, and completing time punches are easy. It has much more than that too. Highly recommended.

Excellent App

Works very well and I have everything I need all in one place. Highly recommend!

Comprehensive app

This app continues to provide our company great functionality. Their QR code and NFC functions have worked wonders for us and our team.

Great app for Janitorial work

Overall nice janitorial app!

Glitchy and Poor Pic Quality

The pictures sent within the app are poor quality. Pictures are so important to communicate within this app so this issue is a deal killer. Also, the who’s working function doesn’t work properly which makes it difficult to keep track of your employees.