Poor rating for a reason
The technical help are useless, I was constantly getting booted off the app in middle of jobs for ridiculous updates or told the session has timed out, completed jobs that apparently weren’t even raised though after screen sharing they clearly were, no way to transfer the info over had to do it all over again and was simply told it was a back office issue
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AAngrycustomer6784
Terrible all
Clunky and difficult to use. Info does not pull through from the desktop into asset details on the app.
Ttiddlesdaddy
Genuinely Terrible
I would avoid this one; performance, functionality and support are all equally terrible. Even trying to operate a small team of 60 Operatives is unnecessarily complicated.
AArrrrg!!!!!
Disappointing
It’s a very complicated system to use. If you need help it can be provided at a cost. Training and implementation was very limited and not very detailed. Yes there are self help videos that give some of the information but when you do have a serious question or need a fix out of the normal this again can be provided at a cost. Account managers change like the weeks. Just when you’re making headway another change and another manager promising the earth and under delivering. Would recommend considering all options before entering into a contract.
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TThanson18
Jobzerologic
App bugs out often. On the actual system it’s almost impossible to build an electronic form to how you want it to generate. The PDF does not pull through the appropriate data. Can be very slow at times and over complicated
JJJJOHN12355
