Excellent service
I have used this service three times and have been beyond impressed each time. The only thing I will mention is the calendar is not correct when you try and book a job. For example, the month of August has August 12 on a Saturday when in fact, it is on a Tuesday. That makes it very hard to clearly book. But I will continue to recommend this company because it’s been fantastic.
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Owner
Owner is very generous!
Good idea, some functional bugs
I appreciate this service and the app does help streamline the process. That said, there are some UX challenges that could be improved. It would be helpful to see which taskers are available nearby and have the option to deny or accept someone based on proximity once they offer to support. (i.e snow shoveling should be restricted to local town support). Similarly, certain tasks require different equipment.
Additionally, the fee structure and payment process lack transparency—there’s no clear information on hourly costs or fees before a job is accepted. Credit card information is requested upfront, but I’m not given any visibility on what I’ll be charged.
Again, I really appreciate what this app is accomplishing and find it a useful service overall. I would encourage conducting user surveys to learn what gaps can be closed and really making this a stellar platform.
Additionally, the fee structure and payment process lack transparency—there’s no clear information on hourly costs or fees before a job is accepted. Credit card information is requested upfront, but I’m not given any visibility on what I’ll be charged.
Again, I really appreciate what this app is accomplishing and find it a useful service overall. I would encourage conducting user surveys to learn what gaps can be closed and really making this a stellar platform.
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Dees
What’s Dees?
