Joom. Shopping for every day. User Reviews

Name: Joom. Shopping for every day.
Rating: 4.7 (66917 reviews)

Joom. Shopping for every day.

Joom

🌟 Lifestyle

🛍️ Shopping

Customer Experience

Positive experience55.4% of reviews

Neutral6.0% of reviews

Negative experience38.5% of reviews

~ Based on 1,427 written reviews from the US App Store.

What users say

Summarized from real user reviews of Joom. Shopping for every day.. Based on 67K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

💰Affordable prices
🚀Fast delivery
👍Good product quality
🔒Reliable customer service
✨Wide variety of products

Negative things

⏱️Slow shipping
🔍Lack of size/color filters
💸Prices can be inconsistent
🐛Inaccurate tracking information
🤔Unclear refund policies

Is Joom. Shopping for every day. Safe?

Joom. Shopping for every day. appears safe based on user ratings. AppsHunter Safety Score for Joom. Shopping for every day. is 94/100.

This assessment is based on 66,917 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience

4.5% of ratings suggest some concerns

3.3% of ratings point to a risky experience

~ Based on 66,917 App Store ratings for Joom. Shopping for every day..

Is Joom. Shopping for every day. Legit?

Joom. Shopping for every day. appears to be a legitimate app. AppsHunter Legitimacy Score for Joom. Shopping for every day. is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

First time user

My first time using this app and only received half of my order. Trying to contact them and get a response is slow and frustrating. No response yet.

Fraggles73

7 days ago

Failed to deliver

My order was reported to be enroute but cancelled with no explanation. 🤷‍♀️

KateFlute

8 days ago

Gray

I’ve never been disappointed… good quality.. true to size… straight forward… I will recommend Joom 100%

DJEvergray

11 days ago

Мой совет: «не пользуйтесь». My advice: don't use it

Прислали подделку вместо оригинальных наушников. А что бы сделать возврат нужно обратиться в потдержку и подать заявку. Мне сказали подождите 3-5 дней и с вами свяжутся наши специалисты. Прошло две недели, со мной так никто и не связался. Потерял $150

My advice: "don't use it." They sent a fake instead of the original headphones. And to make a refund, you need to contact customer support and submit an application. I was told, "Wait 3-5 days and our specialists will contact you." Two weeks have passed, and no one has contacted me. Lost $150

Сигунфай

12 days ago

Rubbish app

This app is absolute trash. The products are garbage, and I couldn't even return a defective item—I had to pay for the shipping myself. Customer service is terrible, too. Seriously, this app is just so, so awful. I bought one dress, and I will never use this app again. Garbage.

手续费乱算

14 days ago

Kevin

Have never received my package joom and couriers Seedx are a scam don’t buy from them 👹 I received a email from apple / Joom Saying they would look into my missing package I’m yet to hear from them asking me if I wanted to change my review they must be joking as I followed there instructions still can’t find a way to contact Joom or Seedx how dose the government let them get away with this buy the way Joom are still sending me emails asking me to order more products Ha ha ha

Rock-sham

18 days ago

Response from developer

Hello, Our support team will definitely look into the issue. We advise you to reach out to us via: — The contact form on the website: go to joom.com/faq → scroll down to the “Support” section and select “Other question.” or — In-app chat: open the “Profile” menu → “Support” → click on the message icon in the upper-right corner.

Crop bras

Thankyou
My parcel arrived and they were certainly worth waiting for
They are super soft and hold there shape they perform extremely well

pat2socks

18 days ago

Worst scam

Never revived my order and no help getting it sorted

No6277

20 days ago

Shopping

Most enjoyable shopping app

wild ferret

20 days ago

Kevin

Have never received my package joom and couriers Seedx are a scam don’t buy from them
👹 I received a email from apple / Joom
Saying they would look into my missing package
I’m yet to hear from them asking me if I wanted to change my review they must be joking as I followed there instructions still can’t find a way to contact Joom or Seedx how dose the government let them get away with this buy the way Joom are still sending me emails asking me to order more products Ha ha ha

Rock-sham

21 days ago

Terrible customer support.

I order a jacket that was supposed to be delivered within two weeks. They delayed it for another two weeks. Now they delayed it for another two months…… I am trying to contact customer support, but its all AI. There is nobody to talk to. The service is atrocious! I do not recommend this website! There is customer service & no guarantee that you will receive your order. If you want a refund after all the delays, then you have to wait for 3-4 months since your order.

Lui-Sal

21 days ago

Response from developer

Hello! We're very sorry to hear that your order is delayed. We encourage you to contact the support team directly: — Via the contact form on the website: go to joom.com/faq → scroll down to the “Support” section and select “Other question.” — Via in-app chat: open the “Profile” menu → “Support” → click on the message icon in the upper-right corner.

Recent order

Great transaction amazing prices and great clothes

Charlieboy1977

23 days ago

The shoe for you!

Zoom has the shoe for you- always new, always true!!!!!

BQ true

23 days ago

Disappointed with service

The service is disappointing and delivery is slow. Goods do not arrive at the estimated times. Do not buy from here if you need anything urgent.

Peaceful Arya

24 days ago

My order

I ordered Greenie sticks and never received l sent 2 emails and no reply

Princess Oriocana

25 days ago

Response from developer

Hello! You can contact us in the chat or via the web form on the website. — Via the contact form on the website: go to joom.com/faq → scroll down to the “Support” section and select “Other question.” — Via in-app chat: open the “Profile” menu → “Support” → click on the message icon in the upper-right corner. Please reach out to us via one of these communication channels, and we will be happy to help!

Not free shipping as described

In the app description assays free shipping worldwide but it’s not. Cost me $6
Beware. Joom update description!

User 4 million

a month ago

Worst site to buy from and impossible to access customer service

Honestly I would have has a better experience with alibaba than Joom. They are just a reseller of Ali products and provide less support. Not worth your time or money.

PAB20204

a month ago

неправильные цены

Почему цены, которые отображаются на главном экране в 2-3 раза меньше чем при заказе? И дело не в том что продавец поднял цены, а буквально на главном экране цена отличается от той, что на карточке товара.

kirrkiqq

a month ago

K-POP STANS LISTEN

Do not try ordering from Joom. Yes, it is cheap but it is definitely not worth it. Some merch may be expensive on there but what Joom doesn’t tell you is that they sell a lot of fanmade/fake merch so even after paying good money, you won’t have what you want. This app is terrible.

Slayverse

a month ago

Response from developer

Hello! We are sorry to hear about your disappointment. We do not tolerate the sale of counterfeit items on our platform. If you have noticed any signs that the item you received is not authentic, please contact the support team and let us know. We will refund your order and take appropriate action against the seller.

This is terrible

This is terrible. I placed two orders and both were out of stock. They kept delaying and then just refunded me. If you can't sell something, don't sell it. It feels like a scam.

手续费乱算

a month ago