Joos User Reviews

Customer Experience

Positive experience54.2% of reviews
Neutral4.8% of reviews
Negative experience41.0% of reviews

~ Based on 83 written reviews from the US App Store.

What users say

Is Joos Safe?

Not enough ratings yet to assess Joos.

Is Joos Legit?

Joos appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Joos is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

They provide the slowest charging power banks to make money not worth a penny

Shocking robbery!

I am in the kingston hospital and Joos told me to charge my phone. Cost would be £3! Now discharged, battery returned and billed for £8????

Joos

This powerbank saved me when I was on 20% in the bullring 1 hour got me up to 100% easy to use easy to access easy to put way HIGHLY RECOMMEND

A monopoly

Whilst it’s helpful to have access to a charger in A&E given that the waits are much longer these days, it’s a very expensive way to charge your phone - £5 for an hour. The charging speed is also quite slow. As there’s no alternative, these guys can name their price.

Low charge

Only gave me an extra 10% and died

Poor charger and return didn’t work properly

Awful charger, charged 10% for 30 mins and the return didn’t work properly so charged more, never again

Scam

Am in Hospital, A and E. took a power pack out of the machine, and seem to have been charged £36 pounds for less than 2 hours? Surely this is theft? Beware.

Warning - scam

Shady company who will overcharge you substantially after your return chargers. Avoid avoid avoid

Don’t use this service

Don’t use this service

awful

i didn’t want to spend £3 just to unlock one but i needed the charge to get my bus tickets so i paid it, just for the lead to be faulty. it was unable to charge and there was no option to swap it for a working one so i was stuck having wasted £3. i get they’re used a lot so are bound to have broken cables but an exchange option would be nice.
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Waste of money

Whilst I can only appreciate the convenience to have these power banks when you need charge the most but I think they have made them to charge your phone super slow so they can charge you more.

Horrendous never use

Just claim you didn’t put it back correctly and take your money, overpriced aswell probably could’ve gone and bought a good power bank to keep than the amount their charging me even though they’ve still got the power bank honestly ridiculous would never use again.

Very good

So easy to unlock at highcross shopping center scan and unlock very easy put it back don’t need app then just click on return on the Joos and done!

First battery did not charge

Took it out from the machine and did not work
Had to rent a second bat, which worked properly

Handy chargers

The changer is handy while I was waiting in a&e

Ridiculous

Overpriced and the battery pack I got from West Quay Southampton didn’t even charge my phone once before it ran out of charge. Need to check your charge on the power banks and your prices because £36 for 2 days is a joke also. Also, some power banks don’t even work properly.

Joos is great!

Joos helped me and my friend escape the absolute bordem of sitting in A&E for hours. We were in MRI for 4 hours the other day and Joos kept our phones alive. Every hospital should have Joos!

Charging

Good phone charger & comes with cables. would like to buy one

Just a shame - greedy company has driven prices up so much

Used to be £1 to unlock and £1 per 24h. Now it’s £3 unlock, £0.58 per 30 mins (!) and if you keep it longer than 2 days you get a £30 something charge (used to be a week). Just feels like you end up paying 4x as much as you used to for a full charge.

Messaging on the app is also deliberately opaque about pricing so you can’t see it until you’re at the station.

It’s a good idea, but they got too greedy. I’d suggest using competitors (eg ChargedUp) until joos adopts a less scummy business strategy.
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Really impressed

Easy to use, worked well and saved my skin