useless machine
Awful experience with washing machines, it does not run after payment.
Chronic Downtime, Avoid This Service
I have repeatedly experienced problems with this service. Several times, their machines have stopped running mid-cycle, and their app is consistently unreliable, offering little to no useful information.
Customer support has also been unhelpful, failing to provide timely solutions or clear guidance when issues arise. Based on my experience, I cannot trust this service to operate reliably, and I would strongly caution anyone from making plans around their laundrettes.
Until they address these recurring problems and improve both their machines and customer support, I cannot recommend this service.
Customer support has also been unhelpful, failing to provide timely solutions or clear guidance when issues arise. Based on my experience, I cannot trust this service to operate reliably, and I would strongly caution anyone from making plans around their laundrettes.
Until they address these recurring problems and improve both their machines and customer support, I cannot recommend this service.
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Terrible Terms
This app is awful. Slow and unorganised. The amount of times I’ve had issues with the app is ridiculous, and you can’t get your money back when THEIR machines don’t work properly. This is certainly one way not to do laundry simply. Making this a go to for student campuses as well is dumb, as there is no alternative
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Avoid
So many times it shows an error when i try to start the washing machine. Tried to complain via whatsapp, but no one got back to me and the chat was eventually closed due to inactivity. Avoid at all cost.
Incredibly buggy, not reliable and should stay away.
Universities and businesses should stay away from using this app and any associated services for their laundry programme. Unreliable and will cause a hassle.
