Washnet Reviews: Is It Legit?

Customer Experience

Positive experience16.7% of reviews
Neutral0.7% of reviews
Negative experience82.6% of reviews

~ Based on 138 written reviews from the US App Store.

What users say about Washnet

Is Washnet Safe?

Washnet does not appear safe based on available data. AppsHunter Safety Score for Washnet is 38/100.

This assessment is based on 43 user ratings, with an App Store average of 1.2/5.

Safety Analysis

0.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
100.0% of ratings point to a risky experience

~ Based on 36 App Store ratings for Washnet.

Is Washnet Legit?

Washnet appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Washnet is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s a scam

It takes my money and the machine doesn’t start. I have to pay twice to get it functional on top of which there is no refund. The customer service is nonexistent and most replies you get are bots. I paid double for the service I got and there’s no way to get the money back. it’s worst ever

Total scam

Took my money and refused to let me dry my clothes.

ERIC

I KNOW YOY ARE THE CREATOR STOP GIVING YOURSELF 5 STARS

Awful

Forced to use it at my accommodation and it is shocking. App takes forever to load, the washing machines are either ‘feeling unwell’ or are seemingly free to use! (The only issue being you can’t click anywhere on the screen). Just very poor quality service which is fowl considering it’s largely used by people who are by themselves for the first time.
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Jesus Christ…

This is the most useless app I have ever had the misfortune of using. If your university forces you to use this then god help you. The machine constantly break, you lose money left right and centre because they won’t start when you pay asking for more money and Washnet are impossible to contact. Literally useless. I don’t understand why machines that worked for thirty years by SLOTTING COINS IN now need to be replaced by terrible pieces of junk.
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Rubbish App & Company

Washing machines come as part of a university accommodation and so they have to be used. The app is unreliable and rarely connects to the machines instead labelling almost all as “Feeling Unwell”. App is lacking basic features such as temporarily pausing washing meaning if you need to add a price of clothing you need to cancel the wash entirely and pay fully again. I’ve wasted over £40 in 2 months. Garbage.
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This app fulfills all of my laundry needs

Before using this app, I was lost confused and unsure how to use the laundry machines in my dorm. However, since I’ve started using this app, everything has been on the up swing. You can conveniently pay for your laundry in the app, and it even sends you alerts when your laundry is almost ready. Once I even got a free cycle! Don’t listen to the one star reviews, just enjoy your laundry today!
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This app is unbelievable

Washnet more like boshnet!! 👊 washed my Royal Oak shirt nice and good

Awful

Awful stops midway water logged took hours slow low refunds unprofessional response

Upends the natural order of the building laundry room

There is a natural order to things in an apartment’s laundry room, stable for generations:

When all the machines are full, the person physically present the longest gets the next machine.

Not so, under this system. Under this system you can be there first, but if someone else refreshes an app faster than you, they snag a machine that is yours by right.

Worse, someone who hasn’t been waiting *at all* can snag the machine from their own flat.

It’s madness. Cats and dogs living together. Mass hysteria. There are certain social graces we owe one another. It is not an improvement to remove all honor from this sacred third place in the name of innovation.

It’s almost as though no one managing this app’s development has ever lived in a home with a communal laundry room, and has nothing but the privilege of an in-house washer/dryer.

Heretics, the lot of you.
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Good idea but

There are still so many race conditions failure. I reserve and then somehow someone took my spot…

evil app

app is worse than circuit didn’t know lows could get lower.

Doesn’t load

App doesn’t load so I am unable to use it for my university washing machines

Horrendous design

Cant reserve in advance (beyond 10 minutes) so you have to plan your entire day around waiting until there is a free machine.
App itself is buggy, scrolling doesn’t work if you re-enter the app and the reserve system is glitchy.

Even Worse Than Circuit Go

Yes. It’s even worse than Circuit Go, I didn’t know that was possible. As many other people are saying, the apps just permanently stuck on a white screen, and website tries to forward you to the app. Shambles.

I would put 0 if possible

Told me I had to update . As soon as I update it , it stays on a white screen and I can no longer pay for washing. This would be forgivable if the website was easy to use to pay but it just redirects you to the app. I have restarted my phone and deleted and uninstalled it and still not working. Useless
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Currently broken

On opening it briefly flashes the splash screen, then the whole screen goes white and stays white

action needed

The app is not working at all after updating, the screen is all blank, nothing appeared!!!please fix it ASAP!!!

Awful

Permanent white screen upon opening the app.

App is broken

White screen. Had to redownload and it was still broken