Don’t delete
Your deleting the only app my iPad works with because it’s old. Now what do I do?????
Barely functional. Ripped off.
For such an expensive piece of equipment, this is unacceptable. Changing the temperature is painful. Connecting is painful. The machine disconnects EVERY time you navigate away from the app. I wish I had bought a simpler machine.
Don’t delete
Your deleting the only app my iPad works with because it’s old. Now what do I do?????
Super cumbersome
I know how to sous vide. I just want to set the temp and time. Everyone know how to sous vide - google and AI exist. With this I have to answer 99999 questions before I’m forced to make a choice which may not be exactly what I want. Not to mention give my email, sign in, etc. if it was simple I’d give five stars. But the hassle, oooof.
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Miserable app
Did the app work? Yes, that’s why it doesn’t have 1 star. But it was a maze of pop up adds, banners alerts and all kinda of nonsense just to turn on and use my sous vide. They literally forced me to pick a recipe to cook at first, so I “cooked” burgers.
Eventually I fought through the junk and was able to set the temp on my machine but that really shouldn’t have taken 5-10 minutes after pairing
Eventually I fought through the junk and was able to set the temp on my machine but that really shouldn’t have taken 5-10 minutes after pairing
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Bad app with no fixes
For months at least people have been saying what a travesty this app is and the only thing that’s come from it are queue card bland apologies with no weight or meaning to them
App Shutdown 2026?
If the App got shutdown, and the new App isn’t available in europe - How do i use my two Joules?
This app destroys a perfectly good appliance
The joule used to work.
Now this app requires you to restart and rename and reset and reinstall for 45 minutes to use your appliance.
It’s also frustrating reading these developer responses
I wish I had never bought this
Now this app requires you to restart and rename and reset and reinstall for 45 minutes to use your appliance.
It’s also frustrating reading these developer responses
I wish I had never bought this
Doesn’t work
Says that I already have an account, when I tried to recover, says that the email doesn’t exist.
This is the old app. Get Breville+
Update: the company released a new app under a different name, abandoning development of this joule app. The improved software lives under the name Breville+. Get that app instead.
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The hardware is simple and effective. My only complaint is that it wasn’t designed with any temp display or adjustment buttons, so is entirely dependent on being programmed via the app, joule, which is utterly abysmal. It doesn’t find and reconnect to the hardware after app switching or going too far away for bluetooth. You have to kill and restart the app to get it to reconnect/sync to get the current status or make changes to temp/time. There’s virtually no software bug maintenance / support going on; as of this writing the app hasn’t been updated in over TWO YEARS.
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The hardware is simple and effective. My only complaint is that it wasn’t designed with any temp display or adjustment buttons, so is entirely dependent on being programmed via the app, joule, which is utterly abysmal. It doesn’t find and reconnect to the hardware after app switching or going too far away for bluetooth. You have to kill and restart the app to get it to reconnect/sync to get the current status or make changes to temp/time. There’s virtually no software bug maintenance / support going on; as of this writing the app hasn’t been updated in over TWO YEARS.
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Can’t stay connected consistently
Loses connection all of the time, have to repeatedly kill app and try again , maybe 1 in 5 times it works. Frustrating , wish the software would be improved
Waste of money
Broken system. Too finicky.
Trash app
App is garbage. Spend half your time opening and closing it.
Terrible App
I love sous vide cooking but this app really temps me to toss this appliance and get a non-app dependent machine. While I have no problem initially connecting, setting the time and turning off the machine after cooking is complete is awful. I have to code and restart the app multiple times, it gives multiple errors (all the while saying it’s successfully connected to the appliance) and takes at least 5 minutes of back and forth to just turn off. Typically I get annoyed and just unplug the unit, however if I do that, then I get and ERROR the next time I open the app to use it. It would be great if it worked, but it’s been two years and I don’t see that in the future.
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Glitchy
The app is SO glitchy. Won’t connect most of the time and can’t start the timer.
So desperately needs an update
Battle royal to get it started every time. Keeps conning out. Finally decides to work and maintains temp fine but then won’t stop at the end. Just unplug. Good tool but please stop ignoring your purchasers!
Terrible app. Apparently an untested app.
I do not recommend this product based on the functional inconsistency of the app. if you appreciate poor performance and frustration, this device is for you.
UPDATE:
With the new updated app performance has improved dramatically.
UPDATE:
With the new updated app performance has improved dramatically.
App is not very good
Works half the time. Don’t spend any money on this. It’s not a very good product
App is PAINFUL to use
Ok, so I haven’t updated my joule in a while so maybe I’m partially responsible but wow. I had to restart the app about 6 times to actually get to a point where it informs me I need an update. No big deal. Update stalls. Restart the app again. Update is working. Tried to set the temp, app froze up, another restart. I finally get the temp set, water gets up to temp, tried to set a timer…. Would not happen. Tried to restart the app a few more times. Sous vide turns off at one point. Get it back on, a few more restarts to ensure it’s still cooking. tried to set a timer one more time and failed. I’ll just use the phone timer but jfc i hardly want to cook now. Fix this garbage app
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Nothing but frustration lately
We used to love using our Joule Sous Vide but lately it’s so frustrating to get connected to the device. I’ve uninstalled the app and reinstalled and I still have to kill the app every time I want to do the next step. I end up killing the app like 5 times just to start the device and to stop it. I’m about ready to switch to another brand. 😖
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