JoyHouse User Reviews

Customer Experience

Positive experience82.6% of reviews
Neutral1.2% of reviews
Negative experience16.3% of reviews

~ Based on 86 written reviews from the US App Store.

What users say

Is JoyHouse Safe?

JoyHouse - the Adult Toy Store appears mostly safe based on user ratings. AppsHunter Safety Score for JoyHouse is 77/100.

This assessment is based on 100 user ratings, with an App Store average of 3.9/5.

Safety Analysis

68.0% of ratings point to a safe experience
7.0% of ratings suggest some concerns
25.0% of ratings point to a risky experience

~ Based on 100 App Store ratings for JoyHouse.

Is JoyHouse Legit?

JoyHouse - the Adult Toy Store appears to be a legitimate app. AppsHunter Legitimacy Score for JoyHouse is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

App does not work. Won’t load to the next screen

Doesn’t work

This app does NOT work 😅

Doesn’t open up at all

The app doesn’t open up just keep saying exception twice in a row when it tries opening up

kaza

kavyar

Completely nonfunctional

If you want people to use your app you should probably make it so that users can actually open and use the app. I just downloaded it and it doesn’t open at all. 0 stars.

Crashed

Will not load…. The screen frozen

Not working

App not running

Can’t get into the app.

I rated a 1 because I can’t even get into the app. When I open the app it just brings me to the screen where it has the horse under the umbrella. It doesn’t load and let me actually see anything. And near the middle of the screen it says “Ignite Your Pleasure” and underneath that it says “Exception:Exception”. I was really excited to see what I could find on here but it just stays on that same pink screen. Hopefully this can get fixed so I can use the app!
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Worst customer service

I ordered a toy and it never came to my house, i messaged through the app and emailed them. Now yes the usps website says it was delivered and no i still literally do not have the item i ordered. JoyHouse took a whole 24 hours to get back to me and all the said was “the USPS says it was delivered” not even try to figure out what happened or anything. Im really disappointed. And i still have yet to get a refund.
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never recevied product

never got it dont recommend

Blank page

Every time I go to examine a product it shows me a blank screen. Even if I happen to wanna purchase a product without seen any of the details there's not even a way to add it to the cart. Over 24 different products this is happened on not one with any success.

Dont get this app

Dont get this app, its got things running in the background that have no reason to be doing. If you have downloaded this app and noticed your phone doing weird things and overheating faster that it use to or battery life down and you replaced the battery but its still acting the same.... delete this app and that should your phone should go back to normal as it was before this app.

I know it did when I deleted this app. That and if you try to buy anything from this app it always fails one way or another..
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Order cancelled

Had 3 orderes cancelled and no was to find out if there refusing me £101 and no contact number to call

Terrible selection

Terrible selection of products, why have this app when there are so many adult toy websites that offer 100 times the selection of this app. I didn’t find anything I was looking for.

NOT YET TRIED IT

Will come back and write a Pleasant Review

Products are great, App could use some polish

The products are outstanding as most of the reviews will tell you. However the app itself is a bit arcane and could use a few UX improvements. Some of buttons (like the comment box) are cut off, the design is a bit outdated, and the app has crashed on me more than once. Comments also occasionally fail to load, but when I leave the app and then return again, all of the product feedback appears. No complaints on JH or its offerings, but for the money I know I’ll spend here, the app could be spruced.
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G-Spot product!

That G-Spot product!!! Love it!

some products

Have bought some products hereThey are of good quality and make my sex more interesting.

was amazed at how realistic it felt.

My wife has been wanting a vibrator for quite a while. When she saw the gift I bought for her, she was excited, but a little scared. We thought it would take a while to get it all the way in - but NO! It slid right in-all the way to the balls! We are going to use it again tonight.

Quite a good platform

Quite a good platform with many interesting design ideas and products!!