Joyster User Reviews

Name: Joyster: Anxiety Tracker
Rating: 4.30645 (124 reviews)

Joyster: Anxiety Tracker

Maria Paula Barcante

🌟 Lifestyle

💪 Health & Fitness

Top reviews

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The best app!

This app is amazing! It has helped me track my anxiety, depression, and stomach problems every day. It gave me insights into what was causing my symptoms, and its severity. The insights have given me great action-items to improve my wellbeing, by simply adjusting my routine.

MariaB60

2 years ago

The cost?

An app that’s supposed to help with mental health should be free. You should not have to pay to use this app. Especially because it’s free to begin with and then you have to pay to have access to the app. It’s very stupid and you should not be hiding it behind a paywall. That is a very selfish thing to do.

aizSniperi1

3 years ago

Can’t really rate because you can’t get into it unless you get subscription immediately

Would like to be able to look at the free version to see if it’s something I’d want to purchase. It brings you to the subscription page and you can’t get pass that unless you subscribe. I’m not paying unless I know I’d like it first and the only way to tell is from screen shots in the App Store.

Sorry if this is just me but I couldn’t find a cross or anyway to get out of that subscription page.

yomummano1

3 years ago

Not too shabby

So I love the idea of this app all the options and insight is very important I think for me anyways to make any progress I only rated it a four because I had some trouble with operating parts but it may of been my phone plus I always rate a four if I think more should be available without premium and always offer at decent free truakn

autumn bbrooke

3 years ago

Help with Healthy Habit Tracking.

I live with chronic illness. This app helps me be accountable and stay aware and on top of my changing symptoms and habits that are helping or hindering me. Since I started using this app… I have found things quite naturally …which have helped me stick to and understand the importance of maintaining habits and taking actions that help me feel better every day!!

Rea Vanlie

4 years ago

Paid subscription, not free

APP store suggested it, didn’t realize charge app until downloaded. I didn’t bother activating because I know 1/ I’ll forget to cancel at end of 7 day trual. 2/ check in/journalling doesn’t appeal to me.

megzmuzik

5 years ago

Response from developer

We apologize for your inconvenience. However we need to pay our team in order to keep the app’s quality high. Best of luck!

I use this every day

I’m sad that this app has got bad reviews because it costs money. People should realise that all good apps will cost money. I’m very happy to pay a mere 25c a day to have really helpful, quick easy recording platform to track what I eat and what I do and my symptoms. I have a chronic illness and having this has been so helpful to start seeing patterns in my health. Thank you!

Cath kj

5 years ago

Response from developer

Thank you so much for your review! We’re so happy to hear that we have made a positive impact in your life. This is what we’re here for! ❤️

7 day trial = charges you immediately 🤡

This app is subscription only and offers a 7 day trial, which is fine, so I signed up for it. Later in the day (6 hours later) got an Apple wallet notification for the yearly subscription charge. So… the 7 day trial isn’t a trial? It’s just 7 days out of the subscription you forced me to buy to even get into the app. Wonderful. Now I have to wait for the change to process through to get a refund. Plus I was lucky I used an Apple Card so I was notified of the purchase later in the day. Had I used a normal credit card I would have never caught that. Don’t waste your time!

Sugarsmacked

5 years ago

Response from developer

We are very sorry this has happened. I am not sure why this was the case. We DO NOT charge our customers until the 7 day trial has expired. If we did charge you, this would have been an issue with apple. I will reach out to them to figure this out. Again, we apologize for your inconvenience.

Wish there was one more feature

I like how quick and easy making an entry is- less than 30 seconds, as advertised. The graphics are also appealing. I wish I could type bullet points to highlight anything important about that day or to note what thoughts or events were influence my mood on any given day.

DJain

5 years ago

Response from developer

You can now take notes!! We have recently added the ability to take notes on your entry. In the symptom scale page, when you input your symptoms, you should see a pencil icon on the right side of each symptom. If you click on the pencil, you can add notes as to why your symptoms were the way they were at any particular entry. You can also see those notes later within the entry itself :)

Not free, so I’m not going to try…

WARNING - This app is not really free to try as you can’t use without approving an App Store subscription payment agreement…

Upon opening, the app states that you can try it free for 7 days. I was then greeted with an a App Store pop up requesting my thumbprint stating that I would be charged $36.99 after the 7 day trial, so I backed out and will delete after I submit this review.

I’m willing to try an app if there’s no possibility that I‘ll be charged but I don’t trust any app that wants to automatically charge me if I don’t/can’t cancel successfully.

I mostly use free apps and am willing to deal with ads in return, if an app is really good and is likely to last years, I’ll pay a few bucks - ONCE! However, I very rarely purchase apps now because I’ve been burned by apps that stop updating soon after purchase and therefore become useless and eventually impossible to use on iOS.

I’m against subscriptions for the most part as they seem like a waste of money. A subscription is more understandable if you are providing constant updates with new tools and/or services that I can’t find elsewhere and it requires a developers continued dedication but too many devs just want me to pay a subscription for a Ronco i.e. “set it and forget it” nothing app. If an app isn’t providing an active service and/or being recreated every month - why should I have to buy it every month?!

No matter what the app is, 7 days is not a long enough trial, especially if it’s a tracking app!

I’m more likely to try an app that allows a limited version for free, I’ll then try the subscription portion if the limited version is really good and they allow access in exchange for watching ads. I’ll pay for an app, even if it’s not required, if I like the free version and really want to support the developer. However, I’ll only pay a subscription fee if the limited version is amazing, I want to support the developer and the paid version is something I absolutely need.

I would have never downloaded this app had the developer provided an honest and upfront warning that this app can’t be used without agreeing to be automatically charge $36.99 in 7 days.

In conclusion, I have no idea if this app is any good as I will never try it as long as a payment agreement is required before opening - I’m uninstalling now.

Fasqua

5 years ago

Fine app bad price

After a week of using this app it forces you to pay and subscribe to keep journaling. Honestly I would have never downloaded if I knew this. The insights aren’t even that good to be honest.

Caroline Faith

5 years ago

Response from developer

We are sorry you feel this way. Unfortunately, we need to keep paying our team in order to keep the app running.

Would Use If Not for the Price

I download A LOT of mental health/journal apps to try and find ones that I feel I can stick to because I am very inconsistent and easily overwhelmed due to my anxiety/OCD on top of my ADHD. I keep coming back to this app every few months because I want it so BADLY, but the price makes it a non-starter. I know developers need to make money to keep building an app but I just think that it can be a little unfair/discouraging how there are so many wonderful apps out there for mental health, mindfulness, journaling, and mood tracking and the vast majority of them require a subscription that starts at minimum $4.99/month.

Vviolinist9

5 years ago

Response from developer

We are very sorry you feel this way. We hand out free promo codes (for a year) every once in a while. If you are interested, please reach us on our website Joyster app.com

Transparency about cost

This looks like a terrific app. However, no where does it mention cost. Most apps will have a notation “in app purchases”. You download the app, only to start the registration process & find out it is subscription only. It’s nice that there’s a 7 day trial period, but I wouldn’t have even downloaded if I had known there was payment required. There needs to be transparency about the cost & then can advertise 7 day free trial.

spnfan

5 years ago

Response from developer

We are sorry you felt that we were not being transparent about the cost. We added our costs under “in-app purchases” tap on the App Store page. Sorry for the misunderstanding!

Curious & Food for thought

It looks like an amazing app, I understand that you can do a free week trail. Here the thing, your app is geared towards mental health and a symptom of some mental illness is memory loss or forgetfulness. So, it would be very easy & worrisome for some of us to do the trail and us forget that it’s going to charge us in the upcoming days. But it does look wonderfully made.

okparadise

5 years ago

Response from developer

Hi there! Thank you for taking the time to leave us a review. We're trying to be mindful of the fact that people do tend to forget subscriptions. Apple sends all our subscribers an email when they are about to be charged. They can then decide to opt out of it right then and there if they wish to do so. Sending you positive thoughts and energy!

App locked up, no ability to do any data entry. Ugh :-///

Plz contact me to get the app working.

Kathleencor

5 years ago

Response from developer

We just spoke and it sounds like Joyster continues to work for you!

Needs Landscape Mode for iPad

This feels made for cell phones. I would like to at least see a landscape mode to make it more comfortable to use on my iPad.

@ng31 0n3

5 years ago

It might be useful but who can tell

There isn’t a free option. People dealing with mental health struggles are often met with financial barriers, this is why they cannot seek help. More apps that cost money with no real guarantee to someone struggling, is just frustrating.

Tsyyyyyyyy

5 years ago

Response from developer

We are sorry you feel this way! We understand how frustrating it may be to be charged for such an important initiative, which is why we provided our free 7 day trial. We have also kept our prices as low as possible for everyone. Because we don’t sell your data, which a lot of other companies do, we need to charge our people so we can update the app, and keep its design/functionality high. We are very sorry for your inconvenience. We wish you all the best ❤️😌

Got to have money38.00 a year or 7.00 monthly..

If they are going to do that they should go ahead and charge for app download too. No free version at all... love apps that have free versions... so I don’t waste my money!

brandy good

5 years ago

Response from developer

Hey there! We are very sorry you feel this way. We actually do offer a 7 day free trial. Meaning, we won’t charge you in the first 7 days, and you are free to unsubscribe any time. We really hope you will give us a chance. All the best ✨

Want to explore before I subscribe

Could be a great app, I’ll never know. I want to explore what an app can do before I subscribe, even with a free trial.

JungleSports

5 years ago

Response from developer

Hey JungleSports, I am so sorry you didn’t feel like you could try it out. Maybe we need to make it more clear, but we actually do offer a free 7 day trial. Our people are able to unsubscribe at any point. I hope you will give us another chance 🙏🏼