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JR Hotel Members

JR Hotel Members

JR Hotel Members Official App

31 ratings
57 reviews
With Ads
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • July 20, 2023
  • October 28, 2025

Features

Developer

日本ホテル
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About

Access over 100 unique hotel brands and make reservations with this membership app. Enjoy member-exclusive benefits like point inquiries, mobile keys at select locations, and special offers.

✓Member registration
✓Hotel search and reservation
✓Accommodation reservation confirmation
✓Digital membership card
✓Member status check
✓Point inquiry
✓Mobile key (select facilities)
Show original description

What's New in JR Hotel Members

1.8.5

October 28, 2025

Minor bugs have been fixed.

User reviews

Most RecentHighest RatedLowest Rated

Good

Good
wusir328wusir328

すごく使いにくい

宿泊者情報変更や領収書の発行はアプリで出来ず、
宿泊者情報変更の為のサイトも、ログインIDは勝手な決められたアルファベットでログインしなければならず、やっとログインしたと思ったら、
宿泊者情報の変更は
「Web決済（JTB Book&Pay）でのご予約は予約変更ができません。」と出るし、本当に使い勝手が悪いです。
dhliohc8dhliohc8

不具合を解消してもらえない

iOS26でページ上部の戻るボタンと時計表示エリアが重なっている。そのため戻るボタンを押す事ができない。連絡したがいまだに改善されない。
momoi12890amomoi12890a

iPhone17Proの画面サイズに最適化されていない

iPhone17Prowでは、非常に使いにくいです。
特に画面の上部と下部に表示されるボタンが押せません。
チューニングをお願いします。
Urban_mainUrban_main

廣告騙人 完全沒收到500點

廣告騙人下載 註冊完成後 都沒有給500點數
1234567890123456881293462012345678901234568812934620
See 52 more reviews

FAQ

What does the JR Hotel Members app do?

The JR Hotel Members app is the official application for the JR Hotel Group's membership program. It allows users to register as members, search for and book accommodations across over 100 unique hotel brands, and access various member benefits.

What are the key features of the JR Hotel Members app?

Key features include member registration, hotel search and reservation capabilities, confirmation of booking details, display of your digital membership card, checking your member status, inquiring about your points balance, and a mobile key function for select facilities. You can also register favorite hotels and receive recommended information and app-only coupons.

Is the JR Hotel Members app free to use?

Yes, the app itself is free to download and use. While the description doesn't explicitly mention in-app purchases for features, it does indicate the presence of ads, suggesting a 'free with in-app purchases' or 'ad-supported' monetization model.

What kind of hotels can I book through this app?

The app provides access to over 100 unique hotel brands within the JR Hotel Group, including ryokan and resort hotels. This encompasses a wide range of brands such as The Tokyo Station Hotel, mesm Tokyo, Autograph Collection, Nagoya Marriott Associa Hotel, Hotel New Grand, Nara Hotel, and many more.

Who is the target audience for the JR Hotel Members app?

This app is designed for travelers who are members of the JR Hotel Group or are interested in becoming members. It's ideal for those who frequently stay at JR Hotel Group properties and wish to streamline their booking process, manage their membership benefits, and access exclusive offers.