JRNY® User Reviews

Customer Experience

Positive experience24.4% of reviews
Neutral14.2% of reviews
Negative experience61.4% of reviews

~ Based on 443 written reviews from the US App Store.

What users say

Is JRNY® Safe?

JRNY® appears safe based on user ratings. AppsHunter Safety Score for JRNY® is 92/100.

This assessment is based on 20,859 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
4.7% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 20,859 App Store ratings for JRNY®.

Is JRNY® Legit?

JRNY® appears to be a legitimate app. AppsHunter Legitimacy Score for JRNY® is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Velocore

Love the bike but the workouts haven’t been refreshed in years. Very disappointing considering the annual subscription fees. They need to step up with newly refreshed training

Mostly Great

I’ve really been enjoying the rides and especially the adaptive workouts but there is definitely a major lack of non-bike workouts available with the subscription. Especially in Pilates- there are only 30 minute max workouts and a few of the 30 minute ones are only actually 23 minutes. The instructors can be a bit tough to follow because they stop doing the movements during the workout. Would really like to see an improvement on that area considering the cost of subscription and what is offered on Peloton.
Show more

Incomplete

For over 6 months whole sections of the app have almost no workouts. I’m simply told “we’re working on it”. Horrible way to treat a customer.

Best

Best app to use for workout been using it for years dropped 80 pounds!

Crashes constantly

Absolutely terrible. I paid £3500 for a exercise machine and have to pay another £20/month for the app and it crashes AT LEAST once a week. Cant even finish a workout without it just timing out.

Great app. Needs more and newer content.

I’ve used the JRNY app with my MaxTrainer for almost 2 years. The app itself, its tracking features, and the adaptive workouts are great. The lacking element is new content. It seems Bowflex has never had a content update. A real shame. They ought to let other people develop new content that could be posted to the app. If they did so this would be a fantastic feature.
Show more

Some fixes

Should make it easier to search by exercise types. Integrated smart watches easier for HR tracking

Frustrated

This app is useless. The entertainment section is not working and I have rebooted both my schwin recumbent bike and my iPad. There is no customer service. The online help does not provide a phone number or link. I am really disappointed. The app had been working until yesterday. It worked for 15 minutes, then shut off the music turned off. How disappointing
Show more

Meh

has potential but for the price they ask. not worth it

Not fully able to use

I can’t fully give the best review because I can only seem to use the app on my treadmill and it’s BXT6 model and I just learned about the JRNY app when I was looking for indoor bike so I decided to do the trial and purchased a BowFlex Velocore and I can’t use it on the BowFlex Velocore it says upgrade and it won’t allow me mirror from my phone, can’t get the Zwift app to work on it either so my trial is not working as I had hoped
Show more

Maintenance Reminder

The Bowflex JRNY maintenance reminder pops up every single time, every single time! Every time that it connects to Bluetooth. No associated schedule or timetable in which you need to see just what actually needs maintenance to be done. It’s just a redundant annoyance that you have to acknowledge before the program can run.
Show more

Awesome

Refreshes me and my day. Improvement is visible.

Shouldn’t be an app

The app is fine and mostly does what it claims to, but there’s no way it should cost $13/month. All the functionality should be included either on the machine or in a free app that is bundled with the original purchase price. Paying an expensive subscription so I can use basic functionality on piece of equipment that cost $1,000 is insane.
Show more

Doesn’t work for m7

I am very frustrated that I can no longer use the bowflex app to track my workouts with my M7. This new app no longer supports the older machines. That’s very frustrating that I can no longer track my workouts.

Will not record workouts

Contacted support and told them watch data not going into JRNY. JRNY not recording workouts since the first one. Support said Apple Watch does not work with JRNY. I mean who knew? What a joke. Only records if I don’t use watch

Bring back select tech

How can you do this.... we buy the weights. We had an app. I had my exercises in the app and boom. Gone

Best Treadmill App

Great for journaling your progress

Doesn’t link with Apple Watch!

Disappointed I can’t pull my Apple Watch heart rate into app. Either via a companion Apple Watch app or another means

No more dumbbell workouts?

I’m not sure why, but almost all the dumbbell workouts have been removed. I don’t know if this is a mistake or if they’re discontinuing the dumbbells after last year’s recall.

Nul

Appli pas au point du tout, ça fait payer un abonnement et au final ça fonctionne même pas, aucun programme ne se lance, la partie explorer le monde ne lance aucune vidéo, on choisi on fait démarrer et bam on revient à la sélection des pays encore et encore, une vraie arnaque, quand on fait payer un abonnement on fait en sorte que tout fonctionne c'est le minimum!
Show more