JRNY® User Reviews

Customer Experience

Positive experience24.1% of reviews
Neutral14.4% of reviews
Negative experience61.5% of reviews

~ Based on 436 written reviews from the US App Store.

What users say

Is JRNY® Safe?

JRNY® appears safe based on user ratings. AppsHunter Safety Score for JRNY® is 92/100.

This assessment is based on 20,731 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
4.7% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 20,731 App Store ratings for JRNY®.

Is JRNY® Legit?

JRNY® appears to be a legitimate app. AppsHunter Legitimacy Score for JRNY® is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frustrated

This app is useless. The entertainment section is not working and I have rebooted both my schwin recumbent bike and my iPad. There is no customer service. The online help does not provide a phone number or link. I am really disappointed. The app had been working until yesterday. It worked for 15 minutes, then shut off the music turned off. How disappointing
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Meh

has potential but for the price they ask. not worth it

Not fully able to use

I can’t fully give the best review because I can only seem to use the app on my treadmill and it’s BXT6 model and I just learned about the JRNY app when I was looking for indoor bike so I decided to do the trial and purchased a BowFlex Velocore and I can’t use it on the BowFlex Velocore it says upgrade and it won’t allow me mirror from my phone, can’t get the Zwift app to work on it either so my trial is not working as I had hoped
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Maintenance Reminder

The Bowflex JRNY maintenance reminder pops up every single time, every single time! Every time that it connects to Bluetooth. No associated schedule or timetable in which you need to see just what actually needs maintenance to be done. It’s just a redundant annoyance that you have to acknowledge before the program can run.
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Awesome

Refreshes me and my day. Improvement is visible.

Shouldn’t be an app

The app is fine and mostly does what it claims to, but there’s no way it should cost $13/month. All the functionality should be included either on the machine or in a free app that is bundled with the original purchase price. Paying an expensive subscription so I can use basic functionality on piece of equipment that cost $1,000 is insane.
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Doesn’t work for m7

I am very frustrated that I can no longer use the bowflex app to track my workouts with my M7. This new app no longer supports the older machines. That’s very frustrating that I can no longer track my workouts.

Will not record workouts

Contacted support and told them watch data not going into JRNY. JRNY not recording workouts since the first one. Support said Apple Watch does not work with JRNY. I mean who knew? What a joke. Only records if I don’t use watch

Bring back select tech

How can you do this.... we buy the weights. We had an app. I had my exercises in the app and boom. Gone

Best Treadmill App

Great for journaling your progress

Doesn’t link with Apple Watch!

Disappointed I can’t pull my Apple Watch heart rate into app. Either via a companion Apple Watch app or another means

No more dumbbell workouts?

I’m not sure why, but almost all the dumbbell workouts have been removed. I don’t know if this is a mistake or if they’re discontinuing the dumbbells after last year’s recall.

Nul

Appli pas au point du tout, ça fait payer un abonnement et au final ça fonctionne même pas, aucun programme ne se lance, la partie explorer le monde ne lance aucune vidéo, on choisi on fait démarrer et bam on revient à la sélection des pays encore et encore, une vraie arnaque, quand on fait payer un abonnement on fait en sorte que tout fonctionne c'est le minimum!
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Don’t bother

This app replaces the SelectTech app. It completely sucks because you can’t do anything without a subscription. They took a good app and crapped all over it because they wanted to make more money. Don’t even waste your time downloading and creating an account.

Too glitchy for the price

The amount of glitches you can expect in the app does not justify the cost. If I get an alarm or notification on the screen it will throw off the image and you’ll have to restart your workout or continue with a frozen image. I also wish there were unlimited skips with the music or at least let you curate your own playlist.
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Best self guided app

I have used this app during and now post rehab. The coaches are excellent. The classes are from beginner to advanced and you can adjust daily as your body tells you. This app supports workouts without equipment. This investment is for life!

M6

I purchased this through bowflex and every few weeks it won’t allow me to use it unless I update the console which takes at least 25 minutes. Not convenient at all for a $1000 machine.

Broken user interface

You don’t get a keyboard, or a drop down to modify birthday, gender, or height in the profile creation. Can’t use the app if you can’t change settings

Overall great App

I have been using JRNY for three years now as an addition to my cardio routine. I absolutely fell in love with the platform instantly on my first workout and prefer it to other indoor cycling apps.

A major drawback for me, that really caught me off guard, within the past year, was the removal of workouts greater than 55 minutes. Overall, there’s great variety of workouts (both HITT and leisure) for those who want to enjoy a workout less than 45 minutes.

I’m really hopeful and optimistic that new workouts will be added back in the future for the endurance enthusiasts who love their cardio workouts!!!
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Poor sync with Apple Health

Doesnt sent the correct heart rate per session to my Apple Watch, also suddenly stopped sending calories. Wish I got a Peloton bike instead.