It’s pretty mediocre
The interface and ui is fine but the way it shows transactions is kind of annoying and vague. Theres not a better way to talk to support through the app minus chat bots. Check deposit through mobile takes forever and doesn’t allow large amounts all at once. But most of other problems come from the bank itself and not the app.
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Interface
Banking has been rough since the beginning with jersey shore. Need to upgrade the interface!!!!!!
Functional but Deposit feature needs work
For checking balances, the app works fine. And for depositing small checks it usually works. But it’s frustrating when the app allows you to go through the entire process for a deposit, and then tell you the check is too large for mobile deposit. But by this point, you’ve already signed and written Mobile Deposit on the back. Seems like it should have said the amount was too high when you enter the amount.
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Simple and functional
Zelle would be nice.
App issues
I can’t login to my account because I had another account that was closed but now I can’t login to this account! Why not??,
Can get into account
My iPad is up to date, no new updates
This app is saying IOS 18.4 update needed
This app is saying IOS 18.4 update needed
Friendly Bank
I am 69 Years Old and dealing with Jersey Shore is a pleasure.. The Branch is friendly and the Mobile Site is user friendly.
Need to fix balance updates
Just started on this app and it’s great, the only thing holding it back from 5 stars is that it does not update my balance, which can be very frustrating. Other than that does what it needs to
Online deposits
Takes too long to clear
Check Deposit
When depositing a check, there is no notification from the bank, letting you know that’s a deposit was not received or rejected. If you don’t go on the app and verify, you’ll never know that it was rejected and the reason why it was rejected.
Banking online issues
I’m having the worst time with this online thing and I don’t know how to fix it.
Update?
It's ridiculous that I have to update my phone's software to use the app. Make the old version available.
Why update iOS?
This is dumb, why do I have to update my iOS? What if I don't want to? Guess I'm never using this app again.
bill payer awkward
I love my credit union, but I find the bill payer to be awkward, time consuming and annoying. Also the credit card is not well integrated into the online banking app. I wish they would fix it.
On line banking
I absolutely love it!! It is the best so easy!! I m so thankful for teller who took time to set it up!! I tried to do it by phone but it didn’t work I’m very unhappy I can’t send my messages without taking a nickname
Cap Amounts
It would be good to have a help/info button that describes caps and limits on how much and how many transactions can be within a given time
Northfield Office
Personnel are all kind and efficient!!!!
Great Banking App
App is great, viewing balances and making transfers is easy. Viewing history is easy as well.
Customer service
I called to ask about a loan and due to my circumstances makes me wanna take my money elsewhere after I get it wired to my account, they don’t help you at all and make you feel like you won’t get anywhere with your own money!
App
Great app. Easy to use
