Won’t connect
I have tried at least a dozen times to connect. What a waste of time.
Does not work
The app will not load either the QR code or the serial number. Totally worthless and a waste of time.
Complete garbage
As others have noted, won’t maintain a Wi-Fi connection long enough to configure the app. Completely worthless.
Seriously
With a 1.6 star rating, it should tell the developers something.
The app is poorly designed, the JuiceBox chargers are poorly designed and while the customer service reps are professional and polite, the company does not properly support them.
People that use load sharing are left in the dark, they have been promising an update for load sharing for months. As it stands right now, we cannot plug both vehicles in at the same time without tripping the circuit breaker.
I purchased this product as my circuit panel is full, the company states it provides load sharing but it does not work and they won’t provide a full refund, nor will they allow me to talk with a manager.
Terrible way to run a corporation.
The app is poorly designed, the JuiceBox chargers are poorly designed and while the customer service reps are professional and polite, the company does not properly support them.
People that use load sharing are left in the dark, they have been promising an update for load sharing for months. As it stands right now, we cannot plug both vehicles in at the same time without tripping the circuit breaker.
I purchased this product as my circuit panel is full, the company states it provides load sharing but it does not work and they won’t provide a full refund, nor will they allow me to talk with a manager.
Terrible way to run a corporation.
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Horrible App
Had the EV Juicenet App with my JuiceBox40
Everything worked just fine
Tried to use it today and was forced to migrate to XWay
I lost all data and vehicules that i had in The original App
Also, cannot add phone number as text message to activate my phone number in the new app never gets received
How can a company like Enel deploy an app that does not work!!
Horrible customer experience
Everything worked just fine
Tried to use it today and was forced to migrate to XWay
I lost all data and vehicules that i had in The original App
Also, cannot add phone number as text message to activate my phone number in the new app never gets received
How can a company like Enel deploy an app that does not work!!
Horrible customer experience
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